Lesson One
第一課
General Procedure
一般程序
G:I'd like to check out.
旅客:我想結(jié)賬離店。
R:Have you settled bill?
接待員:您結(jié)賬了嗎？
G:No.I'd like to do that now.
旅客:還沒有，我想現(xiàn)在結(jié)賬。
R:You can settle your bill at the Finance Department on the fourth floor.
接待員:您可以在四樓的財務(wù)部結(jié)賬。
G:Okay.I've paid my bill.
旅客:好了，我已經(jīng)結(jié)完帳了。
R:Would you like some help with your luggage?
接待員:您需要幫忙提行李嗎？
G:I think I can do it myself if I can borrow your trolley.
旅客:要是能借用一下你們的行李車，我想我自己就行。
R:Certainly.Just a moment,please.I'll get it for you.
接待員:當(dāng)然可以。請稍等，我去給您拿行李車。
Lesson Two
第二課
Setting Bill the Night before Leaving
客人在離店的前一天晚上結(jié)賬
C:Finance Department.
出納員:你好，財務(wù)部。
G:Hello,this is Mr.Lister in room 3406.
旅客：你好，我是3406房間的Lister先生。
I'll be leaving early tomorrow morning.
我準(zhǔn)備明天一早離開這里，
So I'd like to come down sometime today to settle my bill.
所以我想今天下樓結(jié)賬。
C:Very good.We are here until 8:00.
出納員:太好了。我們將一直工作到晚上8:00。
We will have to disconnect your IDD line at 5:30 this afternoon,
我們將在下午5:30分時切斷您房間的國際長途電話線。
so it would probably be more convenient for you to settle your bill after 5:30
請在5:30分以后再來結(jié)賬更方便一些，
if you have any overseas calls you need to make today.
如果您今天還需要打越洋電話
G:Okay.I'll come down around 7:30 then,is that okay?
旅客:好的。那么我7:30左右下來，可以嗎？
C:That's fine.We'll have your bill ready.
出納員:好的。我們將準(zhǔn)備好您的帳單。
G:Hello.I'm Mr.Lister from room 3406.
旅客:你好，我是3406房間的Lister先生。
C:Good evening,Mr.Lister.
出納員:晚上好，Lister先生。
We have your bill ready,here you are.
我們已經(jīng)準(zhǔn)備好您的帳單了，給您。
That will be the total,it is 436 yuan.
總計是436元。
G:Okay.Here you are.
旅客:好的。給你。
C:(counts it)Four fifty yuan.Here's your change.
出納員:（數(shù)錢）共是450元，這是找給您的零錢，
Please check it.And here's your receipt.
請您點清。這是給您的收據(jù)。
Please remember to turn in your room key to the receptionist.
請記住將房間的鑰匙交給前臺接待員。
G:I will.Goodbye.
旅客:我會的。再見。
C:Goodbye,Mr.Lister.We hope to see you.
出納員:再見，Lister先生。希望您再次光臨。
G:Thank you.Bye now.
旅客:謝謝。再見。
Lesson Three
第三課
Guest Checks out Without Notifying Cashier in Advance
客人結(jié)賬離店沒有預(yù)先通知出納員
G:Hello.I'm leaving this afternoon.I'd like to settle my bill.
旅客:你好，我今天下午準(zhǔn)備離店，我想現(xiàn)在結(jié)一下我的帳單。
C:May I have your room number,please?
出納員:請問您的房間號碼？
G:2906.
旅客:2906。
C:Just a moment,please.
出納員:請稍等，
Let me print up your bill...Your rental is $2070
我把您的帳單打出來......您的房租是2070美元。
G:How much is the room per day?
旅客:請問日租金是多少？
C:$120.Plus 15% management fee.
出納員:120美元，再加上15%的管理費。
You were here 15 days,so that's a total of $2070.
您共住了15天，所以共是2070美元。
Lesson Four
第四課
Well-wishing
祝愿
R:Excuse me,sir.Did you remember to return your key?
接待員:對不起，先生，請問您的鑰匙退了嗎？
G:Oh,I'm sorry!I almost forgot. Here you are.
旅客:對不起，我差點兒就忘了，給您。
Thanks for all your help.
謝謝您的幫助，
By the way,you were all so kind to me and my family.
順便說一下，我們對我和我的全家真是太好了。
R:It was our pleasure.
接待員:不必客氣。
We hope you enjoyed your stay with us.
我們希望您在這里和我們一起度過的時光非常愉快。
第一課
General Procedure
一般程序
G:I'd like to check out.
旅客:我想結(jié)賬離店。
R:Have you settled bill?
接待員:您結(jié)賬了嗎？
G:No.I'd like to do that now.
旅客:還沒有，我想現(xiàn)在結(jié)賬。
R:You can settle your bill at the Finance Department on the fourth floor.
接待員:您可以在四樓的財務(wù)部結(jié)賬。
G:Okay.I've paid my bill.
旅客:好了，我已經(jīng)結(jié)完帳了。
R:Would you like some help with your luggage?
接待員:您需要幫忙提行李嗎？
G:I think I can do it myself if I can borrow your trolley.
旅客:要是能借用一下你們的行李車，我想我自己就行。
R:Certainly.Just a moment,please.I'll get it for you.
接待員:當(dāng)然可以。請稍等，我去給您拿行李車。
Lesson Two
第二課
Setting Bill the Night before Leaving
客人在離店的前一天晚上結(jié)賬
C:Finance Department.
出納員:你好，財務(wù)部。
G:Hello,this is Mr.Lister in room 3406.
旅客：你好，我是3406房間的Lister先生。
I'll be leaving early tomorrow morning.
我準(zhǔn)備明天一早離開這里，
So I'd like to come down sometime today to settle my bill.
所以我想今天下樓結(jié)賬。
C:Very good.We are here until 8:00.
出納員:太好了。我們將一直工作到晚上8:00。
We will have to disconnect your IDD line at 5:30 this afternoon,
我們將在下午5:30分時切斷您房間的國際長途電話線。
so it would probably be more convenient for you to settle your bill after 5:30
請在5:30分以后再來結(jié)賬更方便一些，
if you have any overseas calls you need to make today.
如果您今天還需要打越洋電話
G:Okay.I'll come down around 7:30 then,is that okay?
旅客:好的。那么我7:30左右下來，可以嗎？
C:That's fine.We'll have your bill ready.
出納員:好的。我們將準(zhǔn)備好您的帳單。
G:Hello.I'm Mr.Lister from room 3406.
旅客:你好，我是3406房間的Lister先生。
C:Good evening,Mr.Lister.
出納員:晚上好，Lister先生。
We have your bill ready,here you are.
我們已經(jīng)準(zhǔn)備好您的帳單了，給您。
That will be the total,it is 436 yuan.
總計是436元。
G:Okay.Here you are.
旅客:好的。給你。
C:(counts it)Four fifty yuan.Here's your change.
出納員:（數(shù)錢）共是450元，這是找給您的零錢，
Please check it.And here's your receipt.
請您點清。這是給您的收據(jù)。
Please remember to turn in your room key to the receptionist.
請記住將房間的鑰匙交給前臺接待員。
G:I will.Goodbye.
旅客:我會的。再見。
C:Goodbye,Mr.Lister.We hope to see you.
出納員:再見，Lister先生。希望您再次光臨。
G:Thank you.Bye now.
旅客:謝謝。再見。
Lesson Three
第三課
Guest Checks out Without Notifying Cashier in Advance
客人結(jié)賬離店沒有預(yù)先通知出納員
G:Hello.I'm leaving this afternoon.I'd like to settle my bill.
旅客:你好，我今天下午準(zhǔn)備離店，我想現(xiàn)在結(jié)一下我的帳單。
C:May I have your room number,please?
出納員:請問您的房間號碼？
G:2906.
旅客:2906。
C:Just a moment,please.
出納員:請稍等，
Let me print up your bill...Your rental is $2070
我把您的帳單打出來......您的房租是2070美元。
G:How much is the room per day?
旅客:請問日租金是多少？
C:$120.Plus 15% management fee.
出納員:120美元，再加上15%的管理費。
You were here 15 days,so that's a total of $2070.
您共住了15天，所以共是2070美元。
Lesson Four
第四課
Well-wishing
祝愿
R:Excuse me,sir.Did you remember to return your key?
接待員:對不起，先生，請問您的鑰匙退了嗎？
G:Oh,I'm sorry!I almost forgot. Here you are.
旅客:對不起，我差點兒就忘了，給您。
Thanks for all your help.
謝謝您的幫助，
By the way,you were all so kind to me and my family.
順便說一下，我們對我和我的全家真是太好了。
R:It was our pleasure.
接待員:不必客氣。
We hope you enjoyed your stay with us.
我們希望您在這里和我們一起度過的時光非常愉快。