酒店業(yè)在國(guó)外非常發(fā)達(dá)。旅館，酒店的前臺(tái)接待員hotel receptionists都訓(xùn)練有素。影片中的Room clerk也是一種接待員。他們還有不同級(jí)別，如shift leader or supervisor, head receptionist。
A receptionist is the first person that hotel guests see or talk to when they arrive or ring to make a booking. A hotel receptionist therefore has an important job of making people feel welcome (讓人有賓至如歸的感覺(jué)), being efficient and dealing professionally with enquiries（問(wèn)詢）. In this work the tasks are likely to include welcoming guests as they arrive, allocating them a room and handing out keys to guests or porters，taking and passing on messages. He will probably also have to put together the guest's bill, take payment and help guests with any special requests. A receptionist sometimes order taxis for guests and book excursions on request （為客人安排出行）, for example theatre or sightseeing trips.
A hotel receptionist needs to be welcoming, friendly and helpful, efficient and professional, well-organized and able to handle several tasks at once. （熱情，友善，熱心，高效，專業(yè)，有條理，勤快麻利，一心多用）。
顯然，影片中的room clerk是個(gè)非常稱職的接待員。他對(duì)本因?yàn)榫o張，慌亂，做賊心虛而做出的不合情理的解釋并不好奇，或追問(wèn)。他那句"Whatever you say, sir."顯示出他非常有專業(yè)性。
A receptionist is the first person that hotel guests see or talk to when they arrive or ring to make a booking. A hotel receptionist therefore has an important job of making people feel welcome (讓人有賓至如歸的感覺(jué)), being efficient and dealing professionally with enquiries（問(wèn)詢）. In this work the tasks are likely to include welcoming guests as they arrive, allocating them a room and handing out keys to guests or porters，taking and passing on messages. He will probably also have to put together the guest's bill, take payment and help guests with any special requests. A receptionist sometimes order taxis for guests and book excursions on request （為客人安排出行）, for example theatre or sightseeing trips.
A hotel receptionist needs to be welcoming, friendly and helpful, efficient and professional, well-organized and able to handle several tasks at once. （熱情，友善，熱心，高效，專業(yè)，有條理，勤快麻利，一心多用）。
顯然，影片中的room clerk是個(gè)非常稱職的接待員。他對(duì)本因?yàn)榫o張，慌亂，做賊心虛而做出的不合情理的解釋并不好奇，或追問(wèn)。他那句"Whatever you say, sir."顯示出他非常有專業(yè)性。