2016年商務英語考試BEC高級試題

單項選擇題
    1、 Customer Relations: the importance of making customers feel valued 
    2、
    
    A、On the contrary, there is almost certain to be an increase in even/form of advertising in future years. 
    B、Increasingly, they will exist not simply to sell goods, but also to entertain people and to make sure that they enjoy their time there. 
    C、Originality of thinking has always been in short supply. 
    D、There is, consequently, little hope of them surviving for more than another 20 years. 
    E、This fragmentation has already shown the need for a more sophisticated understanding of where and how to reach people in the most effective way. 
    F、Instead, they will have to change the whole way they look at communication and start thinking about ideas which are not specific to one discipline. 
    G、It has made possible a situation in which customers can tell advertisers what they think, and the advertisers can supply information. 
    H、No longer will all members be watching the same programme: some will be watching different channels on their own TVs, surfing the net or doing both at the same time.
    根據(jù)選項回答題。
    第9空的答案是__________。
    3、
    
    根據(jù)聽到的文章，回答題。
    Peter and Sarah agree that the purpose of their current assignment is to
    A analyse failed strategies.
    B evaluate existing strategies.
    C formulate new strategies.
    4、What is Tania's opinion of the new Chief Executive?
    A．He lacks the qualities necessary for the position,
    B．His experience qualifies him for the jo
    C．He will prove to be better than he seem
    5、What is included in her action plan for the next six months to?
    
    6、
    
    根據(jù)以上資料回答以下題
    
    7、•Read this text taken from an article about how an event planner organizes the events and manages diverse individual personalities and takes control with style and grace．•Choose the best sentence to fill each of the gaps．
    •For each gap 9—14，mark one letter(A—H)on your Answer Sheet．•Do not use any letter more than once．
    •There is an example at the beginning，(0)．
    
    
    根據(jù)以上選項，回答 題：
    請回答 9 題。
    8、根據(jù)下列短文，回答題：
    
    A．This saving was possible because when people have real choice in the nature of
    their jobs, they commit themselves to being responsible for their areas of
    choice.
    B．They were headed for a new building and a new era in communication.
    C．Instead, they have large private areas on their hard disks for their correspondence.
    D．In spite of this, the physical office layout at Oticon is one of its most charming
    features.
    E．Over 90 per cent accepted, and they organised a club to help one another learn.
    F．To facilitate this, the on-site coffee bars have now become the venue for about twenty meetings a day, averaging ten minutes and 2.7 participants each.
    G．So, are people happy with the change?
    H．Only about ten documents a day, items like legal contracts, escape this treatment.
    回答第9空。
    填空題
    9、回答聽力第6題：_________。
    簡答題
    10、