Laundry do not Arrive on Time
衣服沒(méi)有被及時(shí)送回
Room service.What can I do for you?
客房部。我能為您做什么嗎？
This is room 2012.Where is my laundry? You promised to send to me this moming.
這是房間2012。我送洗的衣服呢？你們承諾今天早晨會(huì)送來(lái)的。
Well,let me check for you. I am sorry,sir. They mistook your order as a normal one. Actualty it's an express laundry, is that right?
讓我查一下。很抱歉，先生，工作人員將您的單子當(dāng)成了普通的訂單，實(shí)際上您要的是速洗服務(wù)，對(duì)嗎？
Yes.I ordered the express service．
是的，是要求速洗的。
Sir, we are terribly sorry for that.We will refund the charge and send your laundry to your room 3 hours later, is that all right?
先生，我們對(duì)此感到非常抱歉，我們將退還您的洗衣費(fèi)，并會(huì)在3小時(shí)內(nèi)將您的衣服洗好送到您的房間內(nèi)。您覺(jué)得怎么樣呢？
That's fine.
可以。
衣服沒(méi)有被及時(shí)送回
Room service.What can I do for you?
客房部。我能為您做什么嗎？
This is room 2012.Where is my laundry? You promised to send to me this moming.
這是房間2012。我送洗的衣服呢？你們承諾今天早晨會(huì)送來(lái)的。
Well,let me check for you. I am sorry,sir. They mistook your order as a normal one. Actualty it's an express laundry, is that right?
讓我查一下。很抱歉，先生，工作人員將您的單子當(dāng)成了普通的訂單，實(shí)際上您要的是速洗服務(wù)，對(duì)嗎？
Yes.I ordered the express service．
是的，是要求速洗的。
Sir, we are terribly sorry for that.We will refund the charge and send your laundry to your room 3 hours later, is that all right?
先生，我們對(duì)此感到非常抱歉，我們將退還您的洗衣費(fèi)，并會(huì)在3小時(shí)內(nèi)將您的衣服洗好送到您的房間內(nèi)。您覺(jué)得怎么樣呢？
That's fine.
可以。