招聘專業(yè)： 經(jīng)濟，財會，外語 招聘對象： 應(yīng)屆生
學(xué)歷要求： 本科及以上 工作地區(qū)： 廣州
招聘人數(shù)： 5 投遞方式： gzhhr@hsbc.com.cn
聯(lián)系人： 聯(lián)系方式：
添加時間： 2012-6-19 截止時間： 2012-8-31
瀏覽次數(shù)： 17
崗位要求：
應(yīng)聘者請將中英文簡歷作為附件發(fā)送至 hrgzh@hsbc.com.cn 勿將簡歷內(nèi)容粘貼在郵件中。郵件標題"職位名稱 姓名 學(xué)校名"
職位只針對2012已經(jīng)畢業(yè)的應(yīng)聘者，未畢業(yè)的同學(xué)請勿投。更多職位，請登陸www.hsbc.comcn -->工作機會
Teller 銀行柜員 Job Duties: l To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers l To establish and keep good relationship with valuable customers by providing one-stop counter services l To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers l To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service l Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior Job Requirements: l Bachelor degree or above l Solid knowledge on Personal Financial Service (PFS) operations and products l Good understanding of local rules and regulations and internal guideline l Strong sense of responsibility l Good communication and interpersonal skill l Good written and spoken English l Good sales sense and selling skills l Nice personality
Premier Relationship Assistant 卓越理財客戶助理
Job Duties: l To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work. l To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate. l To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO’s voice mail. l To make sure HP gift redemption mechanics works smoothly l To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied. l To back up PRO who is on leave or during lunchtime. Job Requirements: l Bachelor degree holder with at least 1-2 years customer service experience, ideally in financial industry l Good communication and selling skills l Good understanding of Retail Banking and Wealth Management (RBWM) products / services l Good spoken & written English l Well organized l Nice personality and presentable appearance Customer Development Officer 客戶主任 Job Duties: -To achieve pre-set sales targets of personal banking products -To conduct needs-based selling activities through effective sales processes -To project a professional image while conducting sales activities -To promptly and effectively respond to customer enquiries, feedbacks and complaints -To prepare and submit sales progress reports on a regular basis Job Requirement: -Bachelor degree or above -One year or above working experience is preferred -Experience in sales-related function is preferred -Result-driven and able to work under pressure -Firm believer of long-term, ethical client relationship -Strong interpersonal skills and effective presentation skills -Customer-centric service mindset -Good spoken and written English is a plus
職位只針對2012已經(jīng)畢業(yè)的應(yīng)聘者，未畢業(yè)的同學(xué)請勿投。更多職位，請登陸www.hsbc.comcn -->工作機會
Teller 銀行柜員 Job Duties: l To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers l To establish and keep good relationship with valuable customers by providing one-stop counter services l To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers l To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service l Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior Job Requirements: l Bachelor degree or above l Solid knowledge on Personal Financial Service (PFS) operations and products l Good understanding of local rules and regulations and internal guideline l Strong sense of responsibility l Good communication and interpersonal skill l Good written and spoken English l Good sales sense and selling skills l Nice personality
Premier Relationship Assistant 卓越理財客戶助理
Job Duties: l To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work. l To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate. l To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO’s voice mail. l To make sure HP gift redemption mechanics works smoothly l To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied. l To back up PRO who is on leave or during lunchtime. Job Requirements: l Bachelor degree holder with at least 1-2 years customer service experience, ideally in financial industry l Good communication and selling skills l Good understanding of Retail Banking and Wealth Management (RBWM) products / services l Good spoken & written English l Well organized l Nice personality and presentable appearance Customer Development Officer 客戶主任 Job Duties: -To achieve pre-set sales targets of personal banking products -To conduct needs-based selling activities through effective sales processes -To project a professional image while conducting sales activities -To promptly and effectively respond to customer enquiries, feedbacks and complaints -To prepare and submit sales progress reports on a regular basis Job Requirement: -Bachelor degree or above -One year or above working experience is preferred -Experience in sales-related function is preferred -Result-driven and able to work under pressure -Firm believer of long-term, ethical client relationship -Strong interpersonal skills and effective presentation skills -Customer-centric service mindset -Good spoken and written English is a plus