德國(guó)大陸集團(tuán)馬牌輪胎
Customer Service intern (客戶(hù)服務(wù)部實(shí)習(xí)生)：
主要工作內(nèi)容：
1.協(xié)助技術(shù)服務(wù)部門(mén)處理日常市場(chǎng)或技術(shù)咨詢(xún)和投訴熱線(xiàn)
2.與銷(xiāo)售、工程師等保持良好的溝通，協(xié)助處理客戶(hù)投訴
3.運(yùn)用SAP系統(tǒng)，處理本部門(mén)的SAP數(shù)據(jù)
4.協(xié)助部門(mén)經(jīng)理和工程師處理日常輪胎數(shù)據(jù)和報(bào)告
5.維護(hù)公司投訴系統(tǒng)處理平臺(tái)
6.其他上級(jí)交辦的事宜
教育：
在校大學(xué)生，實(shí)習(xí)前會(huì)有半個(gè)月左右的培訓(xùn)，每周可工作三到四天，（同時(shí)保證周三及周五出勤）保證至少三個(gè)月的實(shí)習(xí)期
工作要求：
英語(yǔ)四級(jí)及以上，口語(yǔ)和書(shū)寫(xiě)能力良好
熟悉Microsoft Office，尤其熟悉excel（熟悉excel公式的運(yùn)用），PPT等辦公軟件
了解或者熟悉SAP操作系統(tǒng)優(yōu)先
耐心細(xì)致，情緒穩(wěn)定，溝通和學(xué)習(xí)能力強(qiáng)
有大型跨國(guó)企業(yè)實(shí)習(xí)經(jīng)驗(yàn)者優(yōu)先考慮
Job Description:
-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;
Education:
- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student，（with the attendence of Wednesday and Friday）
Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience
PS: Prefer 大三、研二以及已保研大四學(xué)生，prefer 女生
Working place：West Nanjing Road
Pay：We will offer you a competitive allowance.
If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.
Customer Service intern (客戶(hù)服務(wù)部實(shí)習(xí)生)：
主要工作內(nèi)容：
1.協(xié)助技術(shù)服務(wù)部門(mén)處理日常市場(chǎng)或技術(shù)咨詢(xún)和投訴熱線(xiàn)
2.與銷(xiāo)售、工程師等保持良好的溝通，協(xié)助處理客戶(hù)投訴
3.運(yùn)用SAP系統(tǒng)，處理本部門(mén)的SAP數(shù)據(jù)
4.協(xié)助部門(mén)經(jīng)理和工程師處理日常輪胎數(shù)據(jù)和報(bào)告
5.維護(hù)公司投訴系統(tǒng)處理平臺(tái)
6.其他上級(jí)交辦的事宜
教育：
在校大學(xué)生，實(shí)習(xí)前會(huì)有半個(gè)月左右的培訓(xùn)，每周可工作三到四天，（同時(shí)保證周三及周五出勤）保證至少三個(gè)月的實(shí)習(xí)期
工作要求：
英語(yǔ)四級(jí)及以上，口語(yǔ)和書(shū)寫(xiě)能力良好
熟悉Microsoft Office，尤其熟悉excel（熟悉excel公式的運(yùn)用），PPT等辦公軟件
了解或者熟悉SAP操作系統(tǒng)優(yōu)先
耐心細(xì)致，情緒穩(wěn)定，溝通和學(xué)習(xí)能力強(qiáng)
有大型跨國(guó)企業(yè)實(shí)習(xí)經(jīng)驗(yàn)者優(yōu)先考慮
Job Description:
-Help technical service department to deal with Hotline (product inquiry or complaint)
-Input the data of tire complaint information into SAP system
-Help CS manager and engineers to deal with tire information data and report,maintain complaint handling system platform ;
Education:
- Current undergraduate(Bachelor or Master students)
-Prefer 3 - 4 days per week with immediate availability for college internal student，（with the attendence of Wednesday and Friday）
Requirements:
- Good English skills(written and spoken ability), CET-4 or above
- Familiarity with Microsoft Office ,especially in excel operation,ppt,etc.
- Pay attention to details,quick learner,prefer having intern working experience and SAP input experience
PS: Prefer 大三、研二以及已保研大四學(xué)生，prefer 女生
Working place：West Nanjing Road
Pay：We will offer you a competitive allowance.
If you are interested in this opening, pls send your CV (both in Chinese and English,in one attachment) to huiyu.zhu@conti.cn as soon as possible.
And use the subject as “CS intern-name-school-grade-Available days per week-Duration”, and note your available days per week and available duration in the email, thank you for your cooperation in advance.