2011年跟單員綜合輔導(dǎo):出口還盤流程

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價(jià)格可以說是進(jìn)出口雙方都密切關(guān)注的交易條件。在出口方發(fā)盤后,進(jìn)口方往往會(huì)就價(jià)格進(jìn)行還盤。這時(shí)出口方通常面臨三種選擇:一是完全接受對(duì)方的還價(jià),合同即告成立;二是堅(jiān)持原價(jià),即拒絕對(duì)方的還價(jià);三是針對(duì)對(duì)方的還價(jià)進(jìn)行再還價(jià),或是有條件地接受對(duì)方的還價(jià)。雖然這三種情形在具體語(yǔ)言運(yùn)用上有所不同,但一般均需包含如下內(nèi)容:
    一、確認(rèn)對(duì)方來函
    還價(jià)函總是一封回信,因此在信的開頭,我們會(huì)禮節(jié)性地感謝對(duì)方的來函。而且,通常還會(huì)先簡(jiǎn)潔地表明我方對(duì)來函的總體態(tài)度。例如:
     We are glad to receive your letter of March 22 but sorry to learn that your customers find our quotation too high.
     Thank you for your fax of March l9. We regret to say that we can not accept your counter offer.
    二、強(qiáng)調(diào)原價(jià)的合理性,并列明理由
    無論最后是否接受對(duì)方的還價(jià),我們一般都會(huì)先堅(jiān)持原報(bào)價(jià)的合理性,同時(shí)給出各種適當(dāng)?shù)睦碛?,或認(rèn)為報(bào)價(jià)符合市價(jià),或5ffiIE產(chǎn)品品質(zhì)超群,或言明利潤(rùn)已降至極限,或指出目前原料價(jià)格上漲、人工成本提升等等。例如:
     As business has been done extensively in your market at this price, we regret to say we cannot make further concession.
     We believe our price are quite realistic; it is impossible that any other suppliers can under-quote us if their products are as good as ours in quality.
     The price we quoted is accurately calculated. We have cut the profit to the minimum in order to expand the market.
     We feel that your counter offer is not proper because the price for such material is on the increase at present.
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    三、提出我方條件,并催促對(duì)方行動(dòng)
    這部分的寫法非常靈活,并沒什么定式可言,關(guān)鍵是要具有說服力,而且常常帶有促銷的性質(zhì),如以數(shù)量折扣吸引對(duì)方大批訂購(gòu),以庫(kù)存緊張激勵(lì)對(duì)方早下訂單等。即便是在拒絕還價(jià)、不作任何讓步的情況下,我們一般也會(huì)推薦一些價(jià)格低廉的替代品,以尋求新的商機(jī)。例如:
    However , in order to develop our market in your place, we have decided to accept your counter offer as an exceptional case.
     In order to assist you to compete with other dea1ers in the market, we have decided to reduce 2% of the price quoted to you in the previous letter, if your order reaches 5000 sets at one time.
     Owing to the great demand for the product, this offer is va1id on1y for 5 days.
     As an excellent substitute for this artic1e, we would suggest you our Fine range shoes,which are sold at a lower price but also enjoy a good popu1arity in the world market.