寫(xiě)信日期稱呼正文第一段：表示歡迎正文第2段：活動(dòng)安排第一天的安排第二天的安排第三天的安排第4-6天的安排第七天：送行正文第三段（注意事項(xiàng)）： 注意事項(xiàng)一注意事項(xiàng)二結(jié)束語(yǔ)結(jié)尾禮詞簽名
上面舉的是私人信件的例子，下面我們?cè)賮?lái)看一封投訴信（Letter of Complaint）。
投訴信的目的是為了讓收信人讀信后同情你的遭遇,解決你所遇到的問(wèn)題。所以寫(xiě)投訴信時(shí)應(yīng)該實(shí)事求是地反映情況，注意措辭，不使用過(guò)多的諷刺或責(zé)備的語(yǔ)言，也不要因?yàn)榘l(fā)泄怒氣而離題，以避免引起收信人的不信任或反感。
一般而言，投訴信包括以下內(nèi)容：提出要求和理由；解釋詳細(xì)的情況；把請(qǐng)求具體化以及希望收信人采取行動(dòng)的日期等。例如：
September 1, 2001
Dear Sir or Madam:
I’m writing to complain about a typewriter I bought seven months ago.
In February of 2001 I bought a Jones Typewriter, Portable Special Model, at ABC Store, I had used it only a few days when the space bar broke.
I took it to a local shop, they told me it was factory defect and suggest I take it back to ABC. ABC accepted the machine and sent the part in. I waited three months, and since your company did not send a replacement, they let me have the space bar from another typewriter.
Now, six months later, it has broken again. I took it back to ABC. They are no longer carrying your typewriter, but they assured me that the guarantee is still good and suggested that I write you for further instructions as to what steps to take.
I will appreciate anything you can do to help us on this matter.
Respectfully,
(Signature)
James Bergen
寫(xiě)信日期 稱呼正文第一段：表明寫(xiě)信的目的正文第二段：具體說(shuō)明購(gòu)買(mǎi)產(chǎn)品的時(shí)間、地點(diǎn)及出現(xiàn)的問(wèn)題第三段：說(shuō)明嘗試的解決方法 第四段：說(shuō)明嘗試的解決方案無(wú)效，請(qǐng)求幫助結(jié)尾禮詞簽名打印的姓名
這是一封態(tài)度冷靜、措辭有理、有節(jié)的投訴售后服務(wù)不周的信。由于這類信涉及經(jīng)銷商（廠家）和賣(mài)方，因此，投訴信中寫(xiě)明了以下詳細(xì)的情況：
1） 購(gòu)物的時(shí)間：In February of 2001
2） 購(gòu)物地點(diǎn)： at ABC Store
3） 產(chǎn)品型號(hào)：Jones Typewriter, Portable Special Model
4） 使用時(shí)間：I had used it only a few days；six months later
5） 主要問(wèn)題：The space bar broke
6） 產(chǎn)生問(wèn)題的原因：factory defect
7） 為什么向你方反映：
They are no longer carrying your typewriter, but they assured us that the guarantee is still good and suggested that I write you for further instructions as to what steps to take. (商店已沒(méi)有貴公司的打字機(jī)，但他們讓我相信，保修卡仍有效，并建議我寫(xiě)信給貴公司以尋求解決辦法)
此外，寫(xiě)信人還用了禮貌的結(jié)束語(yǔ)：
I will appreciate anything you can do to help us on this matter. (貴公司在這件事上給我的任何幫助都將令我不勝感激)
小結(jié)：1）英文書(shū)信的結(jié)構(gòu)；2）書(shū)信作文的出題形式；3）書(shū)信作文的寫(xiě)作要領(lǐng)。
下面我們進(jìn)行寫(xiě)作練習(xí)。我將給大家一個(gè)作文題，請(qǐng)大家根據(jù)這一講的內(nèi)容，在30分鐘內(nèi)完成。大家在寫(xiě)作的過(guò)程中要注意審題，考慮文章的結(jié)構(gòu)、采用的起首語(yǔ)和結(jié)束語(yǔ)等。
練習(xí)五：
Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Xiao Li. Write a letter to Xiao Zhang, a roommate of yours who is a heavy smoker. You should write at least 120 words according to the suggestion given below in Chinese:
1. 吸煙已成為宿舍的一大問(wèn)題
2. 吸煙的危害
3. 建議戒煙來(lái)源：www.examda.com
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________.
Yours sincerely,
Xiao Li
參考文章:
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
March 16, 2002Dear Xiao Zhang, Recently I have noticed that you have been smoking heavily, which is becoming a serious problem. As long as you are in, our bedroom is filled with that terrible smell. The ashtray always overflows with cigarette butts.
Your are ruining your health, destroying brain cells which can never be replaced, not to mention the damage to your lungs and windpipes. Smoking, especially heavy smoking, correlates highly with lung cancer. It is possible that you'll be caught up with it. I'm not scaring you. Besides, smoking is also harmful to the health of our roommates and the friendship among us. The roommates avoid being in the bedroom for fear of being polluted. As a result, the brotherhood among roommates is gradually fading.
If I were you, I would try to get rid of the bad habit. It is not difficult to break away from it if you are really determined to quit. Remember 'Where there is a will, there is a way'. I will always be there to help, if you need.
Yours sincerely,
Xiao Li
上面舉的是私人信件的例子，下面我們?cè)賮?lái)看一封投訴信（Letter of Complaint）。
投訴信的目的是為了讓收信人讀信后同情你的遭遇,解決你所遇到的問(wèn)題。所以寫(xiě)投訴信時(shí)應(yīng)該實(shí)事求是地反映情況，注意措辭，不使用過(guò)多的諷刺或責(zé)備的語(yǔ)言，也不要因?yàn)榘l(fā)泄怒氣而離題，以避免引起收信人的不信任或反感。
一般而言，投訴信包括以下內(nèi)容：提出要求和理由；解釋詳細(xì)的情況；把請(qǐng)求具體化以及希望收信人采取行動(dòng)的日期等。例如：
September 1, 2001
Dear Sir or Madam:
I’m writing to complain about a typewriter I bought seven months ago.
In February of 2001 I bought a Jones Typewriter, Portable Special Model, at ABC Store, I had used it only a few days when the space bar broke.
I took it to a local shop, they told me it was factory defect and suggest I take it back to ABC. ABC accepted the machine and sent the part in. I waited three months, and since your company did not send a replacement, they let me have the space bar from another typewriter.
Now, six months later, it has broken again. I took it back to ABC. They are no longer carrying your typewriter, but they assured me that the guarantee is still good and suggested that I write you for further instructions as to what steps to take.
I will appreciate anything you can do to help us on this matter.
Respectfully,
(Signature)
James Bergen
寫(xiě)信日期 稱呼正文第一段：表明寫(xiě)信的目的正文第二段：具體說(shuō)明購(gòu)買(mǎi)產(chǎn)品的時(shí)間、地點(diǎn)及出現(xiàn)的問(wèn)題第三段：說(shuō)明嘗試的解決方法 第四段：說(shuō)明嘗試的解決方案無(wú)效，請(qǐng)求幫助結(jié)尾禮詞簽名打印的姓名
這是一封態(tài)度冷靜、措辭有理、有節(jié)的投訴售后服務(wù)不周的信。由于這類信涉及經(jīng)銷商（廠家）和賣(mài)方，因此，投訴信中寫(xiě)明了以下詳細(xì)的情況：
1） 購(gòu)物的時(shí)間：In February of 2001
2） 購(gòu)物地點(diǎn)： at ABC Store
3） 產(chǎn)品型號(hào)：Jones Typewriter, Portable Special Model
4） 使用時(shí)間：I had used it only a few days；six months later
5） 主要問(wèn)題：The space bar broke
6） 產(chǎn)生問(wèn)題的原因：factory defect
7） 為什么向你方反映：
They are no longer carrying your typewriter, but they assured us that the guarantee is still good and suggested that I write you for further instructions as to what steps to take. (商店已沒(méi)有貴公司的打字機(jī)，但他們讓我相信，保修卡仍有效，并建議我寫(xiě)信給貴公司以尋求解決辦法)
此外，寫(xiě)信人還用了禮貌的結(jié)束語(yǔ)：
I will appreciate anything you can do to help us on this matter. (貴公司在這件事上給我的任何幫助都將令我不勝感激)
小結(jié)：1）英文書(shū)信的結(jié)構(gòu)；2）書(shū)信作文的出題形式；3）書(shū)信作文的寫(xiě)作要領(lǐng)。
下面我們進(jìn)行寫(xiě)作練習(xí)。我將給大家一個(gè)作文題，請(qǐng)大家根據(jù)這一講的內(nèi)容，在30分鐘內(nèi)完成。大家在寫(xiě)作的過(guò)程中要注意審題，考慮文章的結(jié)構(gòu)、采用的起首語(yǔ)和結(jié)束語(yǔ)等。
練習(xí)五：
Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Xiao Li. Write a letter to Xiao Zhang, a roommate of yours who is a heavy smoker. You should write at least 120 words according to the suggestion given below in Chinese:
1. 吸煙已成為宿舍的一大問(wèn)題
2. 吸煙的危害
3. 建議戒煙來(lái)源：www.examda.com
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
_______________________________________________________
_______________________________________________________
_______________________________________________________
______________________________________________________.
Yours sincerely,
Xiao Li
參考文章:
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
March 16, 2002Dear Xiao Zhang, Recently I have noticed that you have been smoking heavily, which is becoming a serious problem. As long as you are in, our bedroom is filled with that terrible smell. The ashtray always overflows with cigarette butts.
Your are ruining your health, destroying brain cells which can never be replaced, not to mention the damage to your lungs and windpipes. Smoking, especially heavy smoking, correlates highly with lung cancer. It is possible that you'll be caught up with it. I'm not scaring you. Besides, smoking is also harmful to the health of our roommates and the friendship among us. The roommates avoid being in the bedroom for fear of being polluted. As a result, the brotherhood among roommates is gradually fading.
If I were you, I would try to get rid of the bad habit. It is not difficult to break away from it if you are really determined to quit. Remember 'Where there is a will, there is a way'. I will always be there to help, if you need.
Yours sincerely,
Xiao Li