For Poor-Packing （由于包裝不妥提出索賠）
Dear Sirs ，
We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched ， obviously due to the improper packing 。 Therefore， we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept ， Im afraid we shall have to return them for replacement 。
Sincerely yours ， XXX
親愛(ài)的先生們：我們寫(xiě)信通知貴方，519號(hào)訂單玩具已收到，但貨物狀況很不令人滿意，故我們不得不提出索賠。經(jīng)檢查，我們發(fā)現(xiàn)有10％的貨物破損，而且一些也有嚴(yán)重磨損現(xiàn)象。很明顯，這是由于包裝不妥造成的。因此，我們無(wú)法以原價(jià)售出貨物。
建議貴方依照發(fā)票金額給予20％的折扣，這是我們所建議降低的售價(jià)額度。如果貴方無(wú)法接受，我們將不得不退貨，要求替換。