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Janice:I’d like to see the manager, please. I have a complaint!
Manager:I’m the manager. What seems to be the problem, ma’am?
Janice:Did you haveŒ housekeeping check our room before we checked in?
Manager:Why? What is wrong?
Janice:The toilet is broken and the water is not running in the shower.
Manager:What’s your room number? I’m terribly sorry about the inconvenience. We’ll move you into 2002 immediatelyŽ. That’s a suite, but we’ll charge the regular room rate‘. Please accept our apologies.
Janice:Certainly. Thanks very much for helping.
Manager:It was my pleasure,
珍妮絲:我要見(jiàn)經(jīng)理。我有個(gè)投訴!
經(jīng)理:我是經(jīng)理。有什么問(wèn)題嗎女士?
你有沒(méi)有讓Œ客房部在我們?nèi)胱∏皺z查過(guò)我們的房間?
經(jīng)理:為什么?怎么啦。
賈妮絲:廁所壞了,淋浴的水也不流了。
經(jīng)理:您的房間號(hào)碼是多少?對(duì)于給您帶來(lái)的不便,我深表歉意。我們會(huì)立刻把你帶到2002年Ž。那是一間套房,但我們要按常規(guī)房費(fèi)收費(fèi)。請(qǐng)接受我們的歉意。
當(dāng)然。非常感謝你的幫助。
經(jīng)理:這是我的榮幸,
我有一些不滿(mǎn)。
I have a complaint.
= I want to complain about something.
★complaint [kEm5pleint] n. 抱怨,不滿(mǎn)(complain 為其動(dòng)詞形式)
我要跟你講多少遍才行呢?How many times do I have to tell you?
= If I’ve told you once, I’ve told you a thousand times.
你不能設(shè)身處地為我想想嗎?Can’t you try putting yourself in my shoes?
○ Don't you have any thought for anyone but yourself?
除了你自己,你就不替他人想一想嗎?
你們這么做是錯(cuò)的。What you are doing is wrong.
○ You can’t do this to me. 你們不能這樣對(duì)我。
這不公平。That’s not fair.
= It’s unfair.
★ fair [fZE] a. 公平的,公正的
你們疏忽大意,我一點(diǎn)兒也不滿(mǎn)意。
I’m not at all pleased by your negligence.
★ negligence [5ne^lidVEns] n. 疏忽,粗心
Janice:I’d like to see the manager, please. I have a complaint!
Manager:I’m the manager. What seems to be the problem, ma’am?
Janice:Did you haveŒ housekeeping check our room before we checked in?
Manager:Why? What is wrong?
Janice:The toilet is broken and the water is not running in the shower.
Manager:What’s your room number? I’m terribly sorry about the inconvenience. We’ll move you into 2002 immediatelyŽ. That’s a suite, but we’ll charge the regular room rate‘. Please accept our apologies.
Janice:Certainly. Thanks very much for helping.
Manager:It was my pleasure,
珍妮絲:我要見(jiàn)經(jīng)理。我有個(gè)投訴!
經(jīng)理:我是經(jīng)理。有什么問(wèn)題嗎女士?
你有沒(méi)有讓Œ客房部在我們?nèi)胱∏皺z查過(guò)我們的房間?
經(jīng)理:為什么?怎么啦。
賈妮絲:廁所壞了,淋浴的水也不流了。
經(jīng)理:您的房間號(hào)碼是多少?對(duì)于給您帶來(lái)的不便,我深表歉意。我們會(huì)立刻把你帶到2002年Ž。那是一間套房,但我們要按常規(guī)房費(fèi)收費(fèi)。請(qǐng)接受我們的歉意。
當(dāng)然。非常感謝你的幫助。
經(jīng)理:這是我的榮幸,
我有一些不滿(mǎn)。
I have a complaint.
= I want to complain about something.
★complaint [kEm5pleint] n. 抱怨,不滿(mǎn)(complain 為其動(dòng)詞形式)
我要跟你講多少遍才行呢?How many times do I have to tell you?
= If I’ve told you once, I’ve told you a thousand times.
你不能設(shè)身處地為我想想嗎?Can’t you try putting yourself in my shoes?
○ Don't you have any thought for anyone but yourself?
除了你自己,你就不替他人想一想嗎?
你們這么做是錯(cuò)的。What you are doing is wrong.
○ You can’t do this to me. 你們不能這樣對(duì)我。
這不公平。That’s not fair.
= It’s unfair.
★ fair [fZE] a. 公平的,公正的
你們疏忽大意,我一點(diǎn)兒也不滿(mǎn)意。
I’m not at all pleased by your negligence.
★ negligence [5ne^lidVEns] n. 疏忽,粗心