你的老板說你的工作表現(xiàn)不好。你的員工在你的團(tuán)隊(duì)面前批評(píng)你。哎喲！不管誰在批評(píng)，總是不容易接受的。但是，當(dāng)你委婉使用英語來批評(píng)某人是較容易接受的。只需要改變一點(diǎn)點(diǎn)你說的話及態(tài)度，你能幫那些人成長而非使他們感到挫折，下面給大家一些關(guān)于批評(píng)的英文口語的建議。
Avoid direct accusations
Phrases like "You're wrong!" and "Your presentation was terrible!" have no place in effective criticism. In fact, it's best to leave the word "you" out, if at all possible. Personal attacks make people feel defensive, and then they won't really listen to anything you have to say.
Soften with compliments
Before starting with the criticism, warm the person up with compliments. If you are discussing their work, find several things you truly like about what they have done. For example, "I enjoyed your presentation today. You presented a lot of good and helpful information in it, and I can tell you put a lot of effort into it. I appreciate your hard work." This will lower their defenses and make them feel appreciated.
Don't continue with "but"
However, a short, vague compliment followed by "but",such as "It was a helpful talk, but you really need to improve your presentation skills." ?won do much to help the process. After you've shared your compliments, allow them time to be absorbed. Immediately following your compliment with a "but" will destroy all you've tried to accomplish by making your praise seem false and insincere.
Advise with advice
Remember that the goal of constructive criticism isn't to make the person feel terrible; it's to help them grow. Instead of directly accusing the person, try to get the message through to them in the form of light-hearted advice. Phrases like, "Next time you might want to ? or "I find it helpful to ? can take away the blame while still leaving an impact: "Next time you might want to give a little more attention to the audience. I find it helpful to look people in the eyes while I am speaking."
Stay specific
People can't change overnight, especially if they don't get detailed direction. Simply saying "you need to work on your presentation skills" won't help a soul! Be detailed in your advice, and don't overload anyone with criticism. Remember, you want them to keep trying and improving. Don't leave them feeling defeated!
譯文：
避免正面的指責(zé)
一些表達(dá)的方式像是"You're wrong!"及"Your presentation was terrible!"皆不是有效的批評(píng)。事實(shí)上，如果可能的話，捨去"you"這個(gè)字。個(gè)人攻擊將使人們會(huì)使人自我防御，然后他們將不會(huì)聽進(jìn)去你說的任何話。
說些和藹讚美的話
在給予批評(píng)以前，先說一些讚美的話給對(duì)方暖身暖身。如果你正在探討他人的工作，找一些你真的喜歡他們所做過的事。例如："I enjoyed your presentation today. You presented a lot of good and helpful information in it, and I can tell you put a lot of effort into it. I appreciate your hard work."這將減少他們的防衛(wèi)自己并讓他們有欣慰之意。
且勿使用"but"
不管如何，由一些"but"的簡短模糊讚美，像是"It was a helpful talk, but you really need to improve your presentation skills."將對(duì)于事情不會(huì)有太大的幫助。在你已經(jīng)分享你的讚美之后，允許他們有時(shí)間來吸收它。立刻接著"but"來表達(dá)會(huì)破壞你的讚美之意而使人感到虛偽及沒有誠意。
建議中的建議
記得給予建設(shè)性批評(píng)不使人感到討厭為目標(biāo)，就是幫助人成長。避免直接的指責(zé)他人，試著將訊息以輕鬆愉快的方式傳達(dá)給對(duì)方。表達(dá)方式像是："Next time you might want to..."或"I find it helpful to ..."當(dāng)仍然帶有衝擊性的時(shí)候可以沖淡指責(zé)意味："Next time you might want to give a little more attention to the audience. I find it helpful to look people in the eyes while I am speaking."
明確的表達(dá)
人是無法一夜之間改變的，尤其如果他們無法獲得詳細(xì)的引導(dǎo)?？梢院唵蔚恼f"you need to work on your presentation skills"對(duì)于心靈將沒有幫助！將你的建議詳細(xì)些，不要給予負(fù)荷不了的批評(píng)。記得，你希望他們是不斷的嘗試及改進(jìn)。不要使他們感到如此挫折！
Avoid direct accusations
Phrases like "You're wrong!" and "Your presentation was terrible!" have no place in effective criticism. In fact, it's best to leave the word "you" out, if at all possible. Personal attacks make people feel defensive, and then they won't really listen to anything you have to say.
Soften with compliments
Before starting with the criticism, warm the person up with compliments. If you are discussing their work, find several things you truly like about what they have done. For example, "I enjoyed your presentation today. You presented a lot of good and helpful information in it, and I can tell you put a lot of effort into it. I appreciate your hard work." This will lower their defenses and make them feel appreciated.
Don't continue with "but"
However, a short, vague compliment followed by "but",such as "It was a helpful talk, but you really need to improve your presentation skills." ?won do much to help the process. After you've shared your compliments, allow them time to be absorbed. Immediately following your compliment with a "but" will destroy all you've tried to accomplish by making your praise seem false and insincere.
Advise with advice
Remember that the goal of constructive criticism isn't to make the person feel terrible; it's to help them grow. Instead of directly accusing the person, try to get the message through to them in the form of light-hearted advice. Phrases like, "Next time you might want to ? or "I find it helpful to ? can take away the blame while still leaving an impact: "Next time you might want to give a little more attention to the audience. I find it helpful to look people in the eyes while I am speaking."
Stay specific
People can't change overnight, especially if they don't get detailed direction. Simply saying "you need to work on your presentation skills" won't help a soul! Be detailed in your advice, and don't overload anyone with criticism. Remember, you want them to keep trying and improving. Don't leave them feeling defeated!
譯文：
避免正面的指責(zé)
一些表達(dá)的方式像是"You're wrong!"及"Your presentation was terrible!"皆不是有效的批評(píng)。事實(shí)上，如果可能的話，捨去"you"這個(gè)字。個(gè)人攻擊將使人們會(huì)使人自我防御，然后他們將不會(huì)聽進(jìn)去你說的任何話。
說些和藹讚美的話
在給予批評(píng)以前，先說一些讚美的話給對(duì)方暖身暖身。如果你正在探討他人的工作，找一些你真的喜歡他們所做過的事。例如："I enjoyed your presentation today. You presented a lot of good and helpful information in it, and I can tell you put a lot of effort into it. I appreciate your hard work."這將減少他們的防衛(wèi)自己并讓他們有欣慰之意。
且勿使用"but"
不管如何，由一些"but"的簡短模糊讚美，像是"It was a helpful talk, but you really need to improve your presentation skills."將對(duì)于事情不會(huì)有太大的幫助。在你已經(jīng)分享你的讚美之后，允許他們有時(shí)間來吸收它。立刻接著"but"來表達(dá)會(huì)破壞你的讚美之意而使人感到虛偽及沒有誠意。
建議中的建議
記得給予建設(shè)性批評(píng)不使人感到討厭為目標(biāo)，就是幫助人成長。避免直接的指責(zé)他人，試著將訊息以輕鬆愉快的方式傳達(dá)給對(duì)方。表達(dá)方式像是："Next time you might want to..."或"I find it helpful to ..."當(dāng)仍然帶有衝擊性的時(shí)候可以沖淡指責(zé)意味："Next time you might want to give a little more attention to the audience. I find it helpful to look people in the eyes while I am speaking."
明確的表達(dá)
人是無法一夜之間改變的，尤其如果他們無法獲得詳細(xì)的引導(dǎo)?？梢院唵蔚恼f"you need to work on your presentation skills"對(duì)于心靈將沒有幫助！將你的建議詳細(xì)些，不要給予負(fù)荷不了的批評(píng)。記得，你希望他們是不斷的嘗試及改進(jìn)。不要使他們感到如此挫折！