fire, dismiss 開除 resign, quit, leave, resignation 離職 pre-sales, after sales Customer Services 客戶服務部 interest become interested in sth. arouse one＇s interest in sth. installation 組裝 Accountancy 財會部門 記錄帳目 accountant 會計 Financing 財務部 Fund-raising 集資 financial analysist 財務分析師 company logo 公司標識 company image 公司形象 company reputation 公司名譽 good-will spokesperson 代言人
Conversation Three (Questions 9-12) Look at the note below. You will hear a woman calling about the arrangements for a meeting. TELEPHONE MESSAGE For: John Fitzgerald Name of caller: Elizabeth Parnell Date: 7 / 12 / 2002 Time: 10.05 Message: Elizabeth will be in the USA until next Tuesday, for a (9) …………………………………… Could you: Change the meeting to (10) ……………………………………..on Wednesday. Add an item to the agenda: the (11) ………………………………………..? Please phone Elizabeth today at (12) ……………………………………………. 日程 schedule diary check my diary project schedule 項目計劃 itinerary 行程 agenda 議程 item 一條內(nèi)容 答案： 9 TRADE FAIR 10 AFTER LUNCH 11 REVISED BUDGETS 12 HEAD OFFICE postpone till some time postpone to some time 推遲到....... I thought...but... I meant, I had thought... 后面的內(nèi)容沒有實現(xiàn) Tapescript Conversation Three. Questions 9 to 12 Look at the note below. You will hear a woman calling about the arrangements for a meeting. You have 15 seconds to read through the note. [pause] Now listen, and fill in the spaces. Man: Good morning. Marketing Department. Peter Menzies speaking. Woman: Hello. Could I speak to John Fitzgerald, please? Man: I’m afraid he’s not in the office at the moment. Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message? Woman: Yes, could you ask him if we can postpone Wednesday’s meeting? Till after lunch. That would be easier. I was originally going to be at ten a.m. Man: OK. I’ll ask him to change it. I’ll get back to you with a time. Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets – but I can’t see this on the agenda. Man: OK. I’d better ask him to call you … Woman: Yes, please. I’m at Head Office at the moment. Can he phone me here today – I won’t be back at my own desk until tomorrow afternoon. Man: Right, I’ll give him the message. Woman: Thanks. Man: Bye. Woman: Goodbye.
[pause] Now listen to the recording again. [pause] That is the end of Part One. You now have 20 seconds to check your answers.
[pause]
Part Two Section Two (Questions 18-22) You will hear another five recordings. For each recording, decide what the speaker’s purpose is. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings. A to make a complaint B to deny something C to offer assistance D to ask for advice E to express doubt F to ask for permission G to explain an action H to recommend a new policy 18 ……………………………………
19 ……………………………………
20 ……………………………………
21 ……………………………………
22 …………………………………… 答案：18 C 19 G 20 H 21 E 22 B Tapescript Section Two. Question 18 to 22. You will hear another five recordings. For each recording, decide what the speaker’s purpose is. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings. You have 15 seconds to read the list A-H. [pause] Now listen, and decide what each speaker’s purpose is.
[pause] Eighteen Man: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn’t functioning properly. The message I got said you weren’t sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you’d like to get back to me as soon as it’s convenient and tell me exactly what the problem is, and I’ll see what I can do. [pause] Nineteen Woman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faults in components we’ve had from Redlon. So I talked to the Production Manager and he agreed that I should look at some alternatives. Future World’s range is fine for us, and one of their customers who I spoke to recommended them highly, so that’s why we’ve changed to using them.
[pause] Twenty Woman: The competition’s getting tougher, and you know we’ve facing serious problems. We need to see more benefit from the undeniably hard work we’re putting in, and this means saying no to jobs which aren’t profitable. It would be much more beneficial to put all our efforts into winning higher-margin contracts. So the way I feel you can help most is by identifying the types of contracts which bring in the income we need in order to ensure our future.
[pause] Twenty-one Man: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I’ve done a few calculations and I’m beginning to wonder whether it’s really a practical proposition. I still think the project’s got potential, but there are significant additional costs which we hadn’t taken into account. So could you get back to me as soon as you can, please?
[pause] Twenty-two Woman: Hello, Sally here, from Pagwell Paints, returning your call. I’m very sorry you aren’t happy with the latest consignment you’ve had from us. It’s rather strange, because following your complaint about the last delivery, we did in fact take action to change the specifications in the way you suggested. So it isn’t quite fair to say that we ignored your advice. I know it’s important to achieve the consistency that you require, but perhaps your recommendation wasn’t exactly what’s needed.
[pause] Now listen to the recording again. [pause] That is the end of Part Two.
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Part Two 分析： 1分類：places/addresses/topics/opinions/reasons/purposes/function 2重點：purpose/topics/function 3解題方法： 1）審題，找中心詞 2）先聽后選 3）注意力分配：首句—方向；末句—信息多 but, however, so, therefore although, though, despite, in spite of 4）注意陷阱:原詞