Background Summary
Team player with 3 years experience in cross-cultural training, program co or di nation, and customer service
Outstanding writing, interpersonal, problem solving and organizational skills. Native fluency in Japanese
Computer skills include Microsoft (Word, Excel) and basic database management (SPSS, Access)
Education
University of Washington
Seattle, WA
B.A., Intercultural Commu ni cations, Cum Laude
June 2014
Coursework in or ga ni za tional and interpersonal communication, writing, and psychology
Experience
Cross-Cultural Training
Designed and conducted workshops on Japanese patterns of communication
Researched and assembled cultural diversity information packet, used in training educators
Conceived and conducted study abroad workshop and indilogistical arrangements and cultural adjustments overseas
Program Coordination
Effectively managed program participants of diverse ethnic and cultural back grounds
Designed and edited monthly program newsletter; improved internal commu ni cation
Accelerated program application process by more than 50% after complete revision of program information packet and forms
Program Coordination
Served as liaison between volunteers and clients by exercising active listening skills
Successfully mediated interpersonal conflicts and problems of mis communication
Maintained regular phone and written contacts with clients; kept detailed written documents which promoted continuity and cohesion in the service
Work History
Caseworker
Big Sisters of King County, Seattle, WA
9/2011 - Present
Program Coordinator
Japan-America Society, Seattle, WA
1/2011 - 8/2011
Program Coordinator/Interpreter
American Red Cross, Seattle, WA
9/2010 - 12/2010
ESL Teacher’s Assistant
Bellevue Cherry Crest School, Bellevue, WA
1/2007 - 6/2009
Counselor/Administrative Asst.
ECC Foreign Language Institute, Everett, WA
6/2007 - 9/2007
Additional
Permanent resident status. Member: SIETAR International, Japan-America Society, American Society for Training and Development and World Affairs Council
Team player with 3 years experience in cross-cultural training, program co or di nation, and customer service
Outstanding writing, interpersonal, problem solving and organizational skills. Native fluency in Japanese
Computer skills include Microsoft (Word, Excel) and basic database management (SPSS, Access)
Education
University of Washington
Seattle, WA
B.A., Intercultural Commu ni cations, Cum Laude
June 2014
Coursework in or ga ni za tional and interpersonal communication, writing, and psychology
Experience
Cross-Cultural Training
Designed and conducted workshops on Japanese patterns of communication
Researched and assembled cultural diversity information packet, used in training educators
Conceived and conducted study abroad workshop and indilogistical arrangements and cultural adjustments overseas
Program Coordination
Effectively managed program participants of diverse ethnic and cultural back grounds
Designed and edited monthly program newsletter; improved internal commu ni cation
Accelerated program application process by more than 50% after complete revision of program information packet and forms
Program Coordination
Served as liaison between volunteers and clients by exercising active listening skills
Successfully mediated interpersonal conflicts and problems of mis communication
Maintained regular phone and written contacts with clients; kept detailed written documents which promoted continuity and cohesion in the service
Work History
Caseworker
Big Sisters of King County, Seattle, WA
9/2011 - Present
Program Coordinator
Japan-America Society, Seattle, WA
1/2011 - 8/2011
Program Coordinator/Interpreter
American Red Cross, Seattle, WA
9/2010 - 12/2010
ESL Teacher’s Assistant
Bellevue Cherry Crest School, Bellevue, WA
1/2007 - 6/2009
Counselor/Administrative Asst.
ECC Foreign Language Institute, Everett, WA
6/2007 - 9/2007
Additional
Permanent resident status. Member: SIETAR International, Japan-America Society, American Society for Training and Development and World Affairs Council