商務(wù)禮節(jié)美語第156期:不言而喻的消息

字號(hào):

Unspoken Messages
    不言而喻的消息
    陳豪在北京的ABC美國公司工作。他散會(huì)后跟同事Amy一起往外走。
    (Office ambience)
    A: CH, What happened to you during your presentation?
    C: 你注意到什么了嗎?
    A: You were doing a great job. You obviously had done extensive research. You had good materials. You were completely confident until half-way through.
    C: 這么說你能看出我后半截很不自在?
    A: Yes. You suddenly became unsure of your self.
    C: 唉,都是因?yàn)镸r. Stone, 上個(gè)月從紐約來的副總。
    A: What about him?
    C: 他根本沒看我,一直在看其他文件。
    A: Did you try to ignore that?
    C: 我也試著不去管他,可注意力就是集中不起來。
    A: Did Mr. Stone do anything else?
    C: 他還在椅子上轉(zhuǎn)來轉(zhuǎn)去,不斷看窗外。
    A: He's the key decision maker these days.
    C: 是啊,現(xiàn)在公司一切都是他說了算,更糟糕的是,他剛剛讓秘書通知我,要找我談話。
    A: Try not to let this upset you too much until you meet with him. Let me know what happens, will you?
    陳豪下午去找Amy。
    A: How did things go with Mr. Stone?
    C: 完全是虛驚一場。Mr. Stone還表揚(yáng)我,說我工作很有成績。
    A: That's great.
    C: 看他早上開會(huì)時(shí)的表現(xiàn),難道我的擔(dān)心是多余的嗎?
    A: You were reading his body language this morning and he clearly wasn't sending a positive message.
    C: Body language? 肢體語言?
    A: Words aren't the only way we communicate. We send messages with our bodies.
    C: 那Mr. Stone的肢體語言為什么跟他的想法不一樣呢?
    A: Perhaps he was distracted or had something else on his mind. Evidently he was listening to you, but that is not the impression you got.
    C: 下次再遇到這種情況,我應(yīng)該怎么辦呢?
    A: Normally, you could have stopped at that point and asked for questions or opinions, specifically addressing the person who didn't seem to be involved.
    C: 停下來征求意見和問題?可Mr. Stone是老板???
    A: In this case, you were in a tough spot since he is the vice-president.
    C: 你別說,有了這件事,我今后肯定會(huì)特別注意自己的肢體語言。
    A: That's a good lesson for all of us. Too often we send nonverbal messages without being aware of how others interpret them.
    C: 這么說來,很多誤解都是在不知不覺之中產(chǎn)生的。
    A: Body language can be used to impress people or to turn them off. It is directly related to good manners if you think about it.
    C: 肢體語言怎么會(huì)跟一個(gè)人的禮貌和修養(yǎng)有關(guān)系呢?
    A: Positive body language like giving someone your full attention and having a pleasant expression on your face are all part of showing courtesy and respect.
    C: 注意聽別人講話本身就是對(duì)別人的尊重。