Lodging a Complaint at a Hotel
賓館投訴
The light in this room is too dim. Please get me a brighter one.
這個(gè)房間的燈太暗了。請(qǐng)給我換一盞亮些的。
Can you change the room for me? I was woken up several times by the noise the baggage elevator made. It was too much for me.
你能給我換個(gè)房間嗎？我晚上被行李梯的聲音吵醒好幾次。我受不了了。
I hope I have a sound sleep in a quiet room tomorrow evening.
我希望明天晚上能在一個(gè)安靜的房間睡個(gè)好覺。
The pillow cases are stained.
枕頭套是臟的。
The worst thing is that the bathroom is very dirty, too.
最糟糕的是浴室也很臟。
We might have overlooked some points
我們可能忽略了一些細(xì)節(jié)。
I just checked out here. But back in my room, I found there might be something wrong in the bill.
我剛剛結(jié)過賬。但回到房間后發(fā)現(xiàn)賬單好像有點(diǎn)問題。
I checked in on the 6th and will leave this morning. That’s exactly three days, I think. But you charged me for three days and a half.
我6日登記入住，今天上午結(jié)賬。我想正好是3天。但是你收了我3天半的房費(fèi)。
I sent a sweater to the laundry but it’s come back badly shrunk.
我有一件毛衣拿去送洗，但是送回來后嚴(yán)重縮水。
Could you buy a replacement here and give us the receipt? We will refund the cost of the laundry and the new sweater.
您在此地買件替代品，并把收據(jù)交給我們好嗎？我們會(huì)退還洗衣和新毛衣的費(fèi)用。
Anyhow. I’d like to change my room.
無論如何，我想換房間。
No problem, sir. We will manage it, but we don’t have any spare room today. Could you wait till tomorrow?
沒問題，先生。我們會(huì)處理的，但今天沒有空余房間。您能等到明天嗎?
Be sure. I will make a note of that. Everything will be taken care of.
肯定會(huì)的。我會(huì)記住您的要求。我們會(huì)處理好一切的。
Is everything all right in your room?
您房間一切都好嗎？
I’m terribly sorry to hear that.
很抱歉發(fā)生這種事。
You’d better come soon.
你們馬上來。
賓館投訴
The light in this room is too dim. Please get me a brighter one.
這個(gè)房間的燈太暗了。請(qǐng)給我換一盞亮些的。
Can you change the room for me? I was woken up several times by the noise the baggage elevator made. It was too much for me.
你能給我換個(gè)房間嗎？我晚上被行李梯的聲音吵醒好幾次。我受不了了。
I hope I have a sound sleep in a quiet room tomorrow evening.
我希望明天晚上能在一個(gè)安靜的房間睡個(gè)好覺。
The pillow cases are stained.
枕頭套是臟的。
The worst thing is that the bathroom is very dirty, too.
最糟糕的是浴室也很臟。
We might have overlooked some points
我們可能忽略了一些細(xì)節(jié)。
I just checked out here. But back in my room, I found there might be something wrong in the bill.
我剛剛結(jié)過賬。但回到房間后發(fā)現(xiàn)賬單好像有點(diǎn)問題。
I checked in on the 6th and will leave this morning. That’s exactly three days, I think. But you charged me for three days and a half.
我6日登記入住，今天上午結(jié)賬。我想正好是3天。但是你收了我3天半的房費(fèi)。
I sent a sweater to the laundry but it’s come back badly shrunk.
我有一件毛衣拿去送洗，但是送回來后嚴(yán)重縮水。
Could you buy a replacement here and give us the receipt? We will refund the cost of the laundry and the new sweater.
您在此地買件替代品，并把收據(jù)交給我們好嗎？我們會(huì)退還洗衣和新毛衣的費(fèi)用。
Anyhow. I’d like to change my room.
無論如何，我想換房間。
No problem, sir. We will manage it, but we don’t have any spare room today. Could you wait till tomorrow?
沒問題，先生。我們會(huì)處理的，但今天沒有空余房間。您能等到明天嗎?
Be sure. I will make a note of that. Everything will be taken care of.
肯定會(huì)的。我會(huì)記住您的要求。我們會(huì)處理好一切的。
Is everything all right in your room?
您房間一切都好嗎？
I’m terribly sorry to hear that.
很抱歉發(fā)生這種事。
You’d better come soon.
你們馬上來。