一、公司簡介
雅培致力于為全球不同地區(qū)，不同年齡、不同人群開啟生命潛能。我們相信，健康是實現(xiàn)這一承諾的關鍵。唯有活出健康，才能盡現(xiàn)生命潛能。因此，我們一直為這一目標不懈地努力：幫助人們在生命各階段更健康地生活。這也是我們每一天都在實踐的信仰。
雅培全球將近69,000位雅培人在大約150個國家，以多元化的業(yè)務為全世界的人們以及他們所在的各個生命階段提供多樣化的解決方案。 雅培在中國開展業(yè)務近20年，為中國消費者提供各種營養(yǎng)品、藥品和醫(yī)療產品。目前，雅培除了在上海設立了中國總部之外，還建立了10個辦事處、3家工廠和2個研發(fā)中心，擁有4,000多名員工。
二、招聘崗位
職 位 : Technical Service Specialist (技術服務專員)
人 數(shù)：若干
地 點 : 北京 ，上海，廣州，杭州，武漢，沈陽，南京，成都,重慶，長春，西安等
部 門 : 雅培診斷部
Major accountabilities
• Provide superior customer service, through applying effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations
• Delight our customers by providing support including installation, Preventive Maintenance, Technical Service Bulletins and repair by documenting, following-up, and closing calls as per Abbott Diagnostics quality system
• Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
• Successfully achieve the established business metrics including service sales, cost of service and key performance indicators for assigned customers/accounts
• Champion utilization of remote support tools to proactively improve instrument up time
• Proactively improve expertise through continuous learning and certifications
Requirements
• Bachelor’s degree or equivalent relevant experience required.
• Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology is preferred.
• Practical experience of interfacing with customers preferred.
• Basic English skills are preferred (written and oral). Proficiency in local language required.
• Scope of responsibility includes representing Abbott Diagnostics to assigned customers in a professional, forthright and ethical manner. The position reports to a Service Manager and is accountable for achieving individual and supporting team goals.
職 位 : Ambassador ( 雅培客戶專家)
人 數(shù)：若干
地 點 : 重慶，廣州，成都等
部 門 : 雅培診斷部
Major accountabilities
• Retenition rate/revenue
• Value creation and expansion (boost productivity)
• Build promoters
• Analytical turn around time
• Systems & tool management
Requirements
• Bachelor’s degree or equivalent relevant experience required. Bachelor’s degree in Clinical Laboratory/Bio Medical / Engineering / Medical or Commercial is preferred.
• Practical interfacing with customers
• Strong people management and communication skills
• Trouble shooting/problem solving skills; Basic application know-how
• Computer skills (word, excel, power point, internet savvy)
• Shows ability to prioritize without help
• Negotiation skills; Strong sales skills ;Strong work ethic;Service-minded;Customer orientation
職 位 : Application Specialist 應用專員
人 數(shù)：若干
地 點 : 上海、北京等
部 門 : 雅培診斷部
Requirements
• Bachelor degree & above
• Major in Clinical Medicine or clinical laboratory
• Interests in diagnostics industry
• Experience on Application Service Support is preferred
職 位 : Informatics Implementation and Support Specialist 系統(tǒng)實施支持專員
人 數(shù)：若干
地 點 : 北京，上海等
部 門 : 雅培診斷部
Requirements
• Major in Electronic Informatics Technology related
• Excellent communication, interpersonal and influencing skills
• IT Skills: C++ or RFID preferred
• Good English Skills: oral & written