Name:Miss. Isabella,LuoNationality:China (Mainland)
Current Place:NanshaHeight/Weight:169 cm 51 kg
Marital Status:SingleAge:26 years
Career Objective
Application type:Jobseeker
Preferred job title:Merchandiser/ Merchandiser Assistant: English Translator 、 English Translator: 、 Customer Service Specialist/Assistant/Website Customer Service/Complaint specialist:
Working life:4Title:
Job type:Full timeExpected Start date:In two weeks
Expected salary:￥4500～￥6499Preferred working place:Yuexiu Haizhu Tianhe
Work experience
Company"s name:****CO., Limited Begin and end date: 2012-12-2014-08
Enterprise nature:Soly foreign funded enterprisesIndustry: Paper Making/Printing
Job Title:Customer Service
Job description:To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.http://www.geren-jianli.com/
Reasons for leaving:
Company"s name:****CO., Limited Begin and end date: 2010-07-2012-11
Enterprise nature:Private enterprisesIndustry: Auto & Auto Components
Job Title:merchandiser
Job description: Start from July 2010 until November 2012，I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers. ③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair.