一、公司簡介
匯豐集團(tuán)，總部位于英國倫敦，乃世界規(guī)模的銀行及金融服務(wù)機(jī)構(gòu)之一，在世界83個(gè)國家和地區(qū)擁有超過10,000個(gè)分支機(jī)構(gòu)。匯豐集團(tuán)全稱源于其創(chuàng)始成員，始于1865年并從未間斷在中國服務(wù)的香港上海匯豐銀行有限公司。
匯豐銀行(中國)有限公司是香港上海匯豐銀行有限公司全資擁有的外商獨(dú)資銀行。匯豐綜合全面的市場知識、對不同區(qū)域業(yè)務(wù)條件的深刻了解，及透過與中國貿(mào)易和投資公司的緊密合作，我們不僅在中國提供了專業(yè)化的服務(wù)，而且為有志在中國銀行專業(yè)發(fā)展的人士提供了良好機(jī)會。最重要的是擁有全球資源和本地智慧的匯豐，成功發(fā)展了多項(xiàng)市場的銀行服務(wù) — 為市場樹立專業(yè)、創(chuàng)新和質(zhì)量各方面的新標(biāo)準(zhǔn)。
匯豐中國熱切期望未來的業(yè)務(wù)領(lǐng)袖加入我們這個(gè)激動(dòng)人心的發(fā)展進(jìn)程。最清楚的一點(diǎn)是，如果您正在尋找廣闊而多元化的職業(yè)生涯，一個(gè)實(shí)現(xiàn)您萬象雄心且面向全球經(jīng)濟(jì)高速發(fā)展的機(jī)遇，那么，匯豐銀行正是您的選擇。
二、招聘職位 Teller Counter Services Banking Operations Fuzhou SD (匯豐銀行(中國)有限公司福州分行，營運(yùn)操作部) 工作地點(diǎn)：福州 有效日期：2015年07月12日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Description HSBC Technology and Services (HTS) HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: -To perform accurate and efficient cash and counter service duties and to offer a high standard of courteous service to customers. -To satisfy customer need, to be familiar with local rules and regulation to answer customer enquiry and provide good advice. -To establish and keep good relationship with valuable customers by providing one-stop counter services. -Back up account assistant. Qualifications To be successful in the role, you should meet the following requirements: -Customer service mindset -Good communication and coordination skills -Experienced in identifying and handling counterfeit notes -Have the ability to think logically You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS Issued by HSBC Bank (China) Company Limited
Teller-HPC Beijing 柜員(匯豐銀行(中國)有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2015年07月15日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service a) By performing skillfully, promptly and accurately for all counter transactions; b) By providing the most appropriate solution based on individual needs; c) By handling customers’ enquiries professionally and solving their problems to their satisfaction d) By ensuring service for HP customers constantly meets or exceeds the requirements set down in the HSBC Premier Service Protocol; e) By allying with PRO/PRM to promote the one-to-one banking relationship with the HP customers. f) By ensuring cash balancing during the day and day-end balancing g) By helping customers to collect security items-Card/PIN over counter -Have strong sales sense and skills to close liaison with colleagues from other lines of business, business segments, products and services a) To have a strong sales sense and skills to close liaison with colleagues from other lines of business, business segments, products and services and proactively refer potential customers to Customer Service Office/Representative or Banking Services Manager to support sales and promotion strategies. b) To be able to sell independently promoted products to valuable customers under specific -Provide back office support a) By performing document checking under different payment items to match with the local regulation, account maintenance for various account types and other required duties. b) By ensuring all reports & returns either submitted to SAFE/local government or required internally are produced on a timely c) By implementing strict control measures to ensure customer’s account pack and instructions are sent to branch operations team with complete & accurate supporting documents by daily checker on daily basis for timely processing in accordance with SLA.C20 (For daily checker only) -Report customer feedback and collect market intelligence a) To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. -Protect the bank’s interest a) To always keep alert for any suspicious Money Laundry activity and do report duty to superior. -Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring a) Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators. b) Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. To be successful in the role, you should meet the following requirements: -Bachelor degree or above. -Good command of English. -Working experience in service/sales industries preferred. -Self-motivated and teamwork. -Strong interpersonal and communication skills. You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCNYF. Issued by HSBC Bank (China) Company Limited
Premier Relationship Assistant 客戶經(jīng)理助理(匯豐銀行(中國)有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2015年07月15日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service. -Help Premier Relationship Officer to take care of the customer portfolios. -Handle back office operations for PROs such as system inputting, faxing, data/report updating, issuing bank certificates, documents filing etc. -Serve visiting customers when the PRO is occupied and handle simple transactions for the customers. -Answer customer calls if PRO is not available. -Answer incoming enquiry calls. -Follow up referrals from other sources. To be successful in the role, you should meet the following requirements: -Bachelor degree or above. -Good command of English. -Working experience in service/sales industries preferred. -Self-motivated and teamwork. -Strong interpersonal and communication skills. You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCNYF. Issued by HSBC Bank (China) Company Limited
二、招聘職位 Teller Counter Services Banking Operations Fuzhou SD (匯豐銀行(中國)有限公司福州分行，營運(yùn)操作部) 工作地點(diǎn)：福州 有效日期：2015年07月12日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Description HSBC Technology and Services (HTS) HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: -To perform accurate and efficient cash and counter service duties and to offer a high standard of courteous service to customers. -To satisfy customer need, to be familiar with local rules and regulation to answer customer enquiry and provide good advice. -To establish and keep good relationship with valuable customers by providing one-stop counter services. -Back up account assistant. Qualifications To be successful in the role, you should meet the following requirements: -Customer service mindset -Good communication and coordination skills -Experienced in identifying and handling counterfeit notes -Have the ability to think logically You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS Issued by HSBC Bank (China) Company Limited
Teller-HPC Beijing 柜員(匯豐銀行(中國)有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2015年07月15日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service a) By performing skillfully, promptly and accurately for all counter transactions; b) By providing the most appropriate solution based on individual needs; c) By handling customers’ enquiries professionally and solving their problems to their satisfaction d) By ensuring service for HP customers constantly meets or exceeds the requirements set down in the HSBC Premier Service Protocol; e) By allying with PRO/PRM to promote the one-to-one banking relationship with the HP customers. f) By ensuring cash balancing during the day and day-end balancing g) By helping customers to collect security items-Card/PIN over counter -Have strong sales sense and skills to close liaison with colleagues from other lines of business, business segments, products and services a) To have a strong sales sense and skills to close liaison with colleagues from other lines of business, business segments, products and services and proactively refer potential customers to Customer Service Office/Representative or Banking Services Manager to support sales and promotion strategies. b) To be able to sell independently promoted products to valuable customers under specific -Provide back office support a) By performing document checking under different payment items to match with the local regulation, account maintenance for various account types and other required duties. b) By ensuring all reports & returns either submitted to SAFE/local government or required internally are produced on a timely c) By implementing strict control measures to ensure customer’s account pack and instructions are sent to branch operations team with complete & accurate supporting documents by daily checker on daily basis for timely processing in accordance with SLA.C20 (For daily checker only) -Report customer feedback and collect market intelligence a) To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. -Protect the bank’s interest a) To always keep alert for any suspicious Money Laundry activity and do report duty to superior. -Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring a) Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators. b) Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. To be successful in the role, you should meet the following requirements: -Bachelor degree or above. -Good command of English. -Working experience in service/sales industries preferred. -Self-motivated and teamwork. -Strong interpersonal and communication skills. You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCNYF. Issued by HSBC Bank (China) Company Limited
Premier Relationship Assistant 客戶經(jīng)理助理(匯豐銀行(中國)有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2015年07月15日 招聘人數(shù)：多人 職位性質(zhì)：全職 職位描述： Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service. -Help Premier Relationship Officer to take care of the customer portfolios. -Handle back office operations for PROs such as system inputting, faxing, data/report updating, issuing bank certificates, documents filing etc. -Serve visiting customers when the PRO is occupied and handle simple transactions for the customers. -Answer customer calls if PRO is not available. -Answer incoming enquiry calls. -Follow up referrals from other sources. To be successful in the role, you should meet the following requirements: -Bachelor degree or above. -Good command of English. -Working experience in service/sales industries preferred. -Self-motivated and teamwork. -Strong interpersonal and communication skills. You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCNYF. Issued by HSBC Bank (China) Company Limited