一、公司介紹
匯豐集團(tuán)，總部位于英國(guó)倫敦，乃世界規(guī)模的銀行及金融服務(wù)機(jī)構(gòu)之一，在世界83個(gè)國(guó)家和地區(qū)擁有超過10,000個(gè)分支機(jī)構(gòu)。匯豐集團(tuán)全稱源于其創(chuàng)始成員，始于1865年并從未間斷在中國(guó)服務(wù)的香港上海匯豐銀行有限公司。
匯豐銀行(中國(guó))有限公司是香港上海匯豐銀行有限公司全資擁有的外商獨(dú)資銀行。匯豐綜合全面的市場(chǎng)知識(shí)、對(duì)不同區(qū)域業(yè)務(wù)條件的深刻了解，及透過與中國(guó)貿(mào)易和投資公司的緊密合作，我們不僅在中國(guó)提供了專業(yè)化的服務(wù)，而且為有志在中國(guó)銀行專業(yè)發(fā)展的人士提供了良好機(jī)會(huì)。最重要的是擁有全球資源和本地智慧的匯豐，成功發(fā)展了多項(xiàng)市場(chǎng)的銀行服務(wù) — 為市場(chǎng)樹立專業(yè)、創(chuàng)新和質(zhì)量各方面的新標(biāo)準(zhǔn)。
匯豐中國(guó)熱切期望未來的業(yè)務(wù)領(lǐng)袖加入我們這個(gè)激動(dòng)人心的發(fā)展進(jìn)程。最清楚的一點(diǎn)是，如果您正在尋找廣闊而多元化的職業(yè)生涯，一個(gè)實(shí)現(xiàn)您萬象雄心且面向全球經(jīng)濟(jì)高速發(fā)展的機(jī)遇，那么，匯豐銀行正是您的選擇。
二、招聘崗位
Credit Services Assistant HSBC China
HSBC Technology and Services
HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
1.To handle corporate/individual facility customer related loan operations and security documents as well as relevant return & reporting in compliance with relevant bank policy /guidelines/regulations.
2.To handle customer enquiry and follow up with customer for relevant facility documents.
Qualifications
To be successful in the role, you should meet the following requirements:
1.Bachelor Degree, with strong communication and interpersonal skills, including good written and spoken English;
2.Master PC skills, especially familiar with Microsoft office software;
3.Self-motivated with attitude of “would like to learn” and strong sense of responsibilities
Customer service mindset and teamwork player;
4.Hard working, patient and flexible;
5.Detail-Oriented and good comprehension.
6.Nice personality
You’ll achieve more at HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
Payment Service Assistant Dongguan branch HSBC China HSBC Technology and Services HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: 1. Process all RMB and FCY payment processing with high efficiency and accuracy, and ensure all processing are in line with internal procedure/manual (including the cross-city sub-branch procedure manual) and external regulations. 2. Support supervisors to handle payment related snag cases professionally and skillfully. Report exceptional cases to line managers in time. 3. Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Qualifications To be successful in the role, you should meet the following requirements: 1.good self learning skills and communication skills 2.Open minded and willing to take additional jobs 3.be patient and willing to go to detail
RBWM Intern CGU,BJG (No. of Vacancy: 4; Location: Beijing and Chengdu) We see a future with so much to offer. Do you? Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions. We are currently seeking an experienced professional to join this team in the role of Intern. In this role, you will: 1. Negative news generation and distribution; 2. Helop with handling of outstanding securities’ issue. 3. Clean up exercise on the listed company full list for update; 4. Maintain the Restricted/Black list for "Check-it-out"; 5. Admin support. To be successful in the role, you should meet the following requirements: 1. Under graduated bachelor 2. Familiar with Microsoft Word, Excel and online research; 3. Stable 5.able to work 4-5 days/week for 6 months, can start to work as soon as possible.
Customer Development Representative Job Duty: To achieve pre-set sales targets of personal banking products To conduct needs-based selling activities through effective sales processes To project a professional image while conducting sales activities To promptly and effectively respond to customer enquiries, feedbacks and complaints To prepare and submit sales progress reports on a regular basis Job Requirement: Bachelor degree or above(recognized by the state) Experience in sales-related function is preferred Result-driven and able to work under pressure Firm believer of long-term, ethical client relationship Strong interpersonal skills and effective presentation skills Customer-centric service mindset Good spoken and written English is a plus
Assistant Payment Services Beijing SD HSBC China We are currently seeking an experienced professional to join our team. In this role, you will: To handle FCY Payment relevant operations To conduct relevant regulatory reporting as per external regulations To make system input and other mislanious tasks relevant to LCY transactions To act as backup for other FCY team members when in need Qualifications To be successful in the role, you should meet the following requirements: Bachelor Degree or above Detail oriented , enjoy back office work High sense of responsibility and can work under high time pressure Good communication skills
Assistant Local Payment and Collection, Service Delivery H.. We are currently seeking an experienced professional to join our team. In this role, you will: To handle inward and outward RMB transactions through various payment channels, which are in compliance with various internal and external control procedures and regulations; To handle customer enquiries related to RMB payments and assist supervisor in handling customer complaints; To prepare reports/data on RMB payment as required by local regulators; To scan paper instructions to GSC and daily reconcile relevant system reports; To serve internal/external customers courteously and sincerely with a friendly and helpful manner. To be successful in the role, you should meet the following requirements: Bachelor degree or above Good communication skills and fluent written and spoken English and Mandarin Previous RMB operations experience is a plus Proactive attitude and able to work under pressure with efficiency Meticulous to details
Account Administration Assistant HSS We are currently seeking an experienced professional to join our team. In this role, you will: To handle the opening, updating, and closure of A-share and B-share internal securities and cash accounts, RMB special account at PBOC, various investor IDs at central depositories, as well as to handle related inquiries; To collect account related documents and maintain client’s static data. To handle post account opening regulatory filings for QFII, CIBM and RQFII; To handle all invoice/charges-related issues and non-trade transfers for change of local/global custodian; To assist supervisors in streamlining operation procedures; To participate internal and external system enhancement and testing; To adhere to the relevant guidelines, procedures and SLAs in terms of deadlines and quality; To accept/perform any tasks/job arrangement assigned by the supervisors. To be successful in the role, you should meet the following requirements: Fluent written and spoken English; Good interpersonal communication skills; Ability to work under pressure; Strong sense of responsibility; Carefulness and patience;
Greeter HZH HAZ We are currently seeking an experienced professional to join our team. In this role, you will: To have a strong sales sense and skills to cross-sell and proactively refer potential customers. To be able to introduce independently promoted products to valuable customers . To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. To maintain service enhancement in ensuring the professional environment of the bank hall and handling difficult situations to customers’ satisfaction; To maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of its occurring. To deliver high standard of professional service to ensure customer satisfaction, establish good relationship with existing and walk-in customers. To be successful in the role, you should meet the following requirements: Bachelor degree or above.(recognized by the state) Good understanding of banking rules and regulations Strong sense of responsibility Good communication and interpersonal skill Good written and spoken English Good computer skill Positive customer service attributes and banking experience is preferable. Demonstrated proficiency with sales referrals and product knowledge. 三、聯(lián)系方式 有意向者請(qǐng)附照片發(fā)送簡(jiǎn)歷(不超過2M) 至郵箱rebeccadxwang@hsbc.com.cn，照片標(biāo)題為“應(yīng)聘者姓名+學(xué)校名稱+應(yīng)聘城市+應(yīng)聘崗位
Payment Service Assistant Dongguan branch HSBC China HSBC Technology and Services HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: 1. Process all RMB and FCY payment processing with high efficiency and accuracy, and ensure all processing are in line with internal procedure/manual (including the cross-city sub-branch procedure manual) and external regulations. 2. Support supervisors to handle payment related snag cases professionally and skillfully. Report exceptional cases to line managers in time. 3. Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Qualifications To be successful in the role, you should meet the following requirements: 1.good self learning skills and communication skills 2.Open minded and willing to take additional jobs 3.be patient and willing to go to detail
RBWM Intern CGU,BJG (No. of Vacancy: 4; Location: Beijing and Chengdu) We see a future with so much to offer. Do you? Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions. We are currently seeking an experienced professional to join this team in the role of Intern. In this role, you will: 1. Negative news generation and distribution; 2. Helop with handling of outstanding securities’ issue. 3. Clean up exercise on the listed company full list for update; 4. Maintain the Restricted/Black list for "Check-it-out"; 5. Admin support. To be successful in the role, you should meet the following requirements: 1. Under graduated bachelor 2. Familiar with Microsoft Word, Excel and online research; 3. Stable 5.able to work 4-5 days/week for 6 months, can start to work as soon as possible.
Customer Development Representative Job Duty: To achieve pre-set sales targets of personal banking products To conduct needs-based selling activities through effective sales processes To project a professional image while conducting sales activities To promptly and effectively respond to customer enquiries, feedbacks and complaints To prepare and submit sales progress reports on a regular basis Job Requirement: Bachelor degree or above(recognized by the state) Experience in sales-related function is preferred Result-driven and able to work under pressure Firm believer of long-term, ethical client relationship Strong interpersonal skills and effective presentation skills Customer-centric service mindset Good spoken and written English is a plus
Assistant Payment Services Beijing SD HSBC China We are currently seeking an experienced professional to join our team. In this role, you will: To handle FCY Payment relevant operations To conduct relevant regulatory reporting as per external regulations To make system input and other mislanious tasks relevant to LCY transactions To act as backup for other FCY team members when in need Qualifications To be successful in the role, you should meet the following requirements: Bachelor Degree or above Detail oriented , enjoy back office work High sense of responsibility and can work under high time pressure Good communication skills
Assistant Local Payment and Collection, Service Delivery H.. We are currently seeking an experienced professional to join our team. In this role, you will: To handle inward and outward RMB transactions through various payment channels, which are in compliance with various internal and external control procedures and regulations; To handle customer enquiries related to RMB payments and assist supervisor in handling customer complaints; To prepare reports/data on RMB payment as required by local regulators; To scan paper instructions to GSC and daily reconcile relevant system reports; To serve internal/external customers courteously and sincerely with a friendly and helpful manner. To be successful in the role, you should meet the following requirements: Bachelor degree or above Good communication skills and fluent written and spoken English and Mandarin Previous RMB operations experience is a plus Proactive attitude and able to work under pressure with efficiency Meticulous to details
Account Administration Assistant HSS We are currently seeking an experienced professional to join our team. In this role, you will: To handle the opening, updating, and closure of A-share and B-share internal securities and cash accounts, RMB special account at PBOC, various investor IDs at central depositories, as well as to handle related inquiries; To collect account related documents and maintain client’s static data. To handle post account opening regulatory filings for QFII, CIBM and RQFII; To handle all invoice/charges-related issues and non-trade transfers for change of local/global custodian; To assist supervisors in streamlining operation procedures; To participate internal and external system enhancement and testing; To adhere to the relevant guidelines, procedures and SLAs in terms of deadlines and quality; To accept/perform any tasks/job arrangement assigned by the supervisors. To be successful in the role, you should meet the following requirements: Fluent written and spoken English; Good interpersonal communication skills; Ability to work under pressure; Strong sense of responsibility; Carefulness and patience;
Greeter HZH HAZ We are currently seeking an experienced professional to join our team. In this role, you will: To have a strong sales sense and skills to cross-sell and proactively refer potential customers. To be able to introduce independently promoted products to valuable customers . To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. To maintain service enhancement in ensuring the professional environment of the bank hall and handling difficult situations to customers’ satisfaction; To maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of its occurring. To deliver high standard of professional service to ensure customer satisfaction, establish good relationship with existing and walk-in customers. To be successful in the role, you should meet the following requirements: Bachelor degree or above.(recognized by the state) Good understanding of banking rules and regulations Strong sense of responsibility Good communication and interpersonal skill Good written and spoken English Good computer skill Positive customer service attributes and banking experience is preferable. Demonstrated proficiency with sales referrals and product knowledge. 三、聯(lián)系方式 有意向者請(qǐng)附照片發(fā)送簡(jiǎn)歷(不超過2M) 至郵箱rebeccadxwang@hsbc.com.cn，照片標(biāo)題為“應(yīng)聘者姓名+學(xué)校名稱+應(yīng)聘城市+應(yīng)聘崗位