一、公司簡介
Headquartered in London, the HSBC Group is one of the world’s largest banking and financial services organisations with around 10,000 offices in 83 countries and territories. The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 and has had a continuous presence in mainland China.
HSBC Bank (China) Company Limited is a wholly-foreign-owned bank solely owned by The Hongkong and Shanghai Banking Corporation Limited. Our distinctive combination of comprehensive market knowledge, familiarity with business conditions in different regions, and close relationships with Chinese trade and investment corporations, not only enables HSBC China to provide specialised China services, but also creates an environment where people can develop a professional banking career focused on China. Our significant global resources and local knowledge enable us to develop a market-leading service that is setting new standards in terms of professionalism, innovation, coverage and quality.
二、招聘職位 Premier Relationship Assistant-KRN(上?？偛?，個人金融業(yè)務部) 工作地點：上海 有效日期：2014年08月14日 至 2014年09月13日 招聘人數(shù)：多人 職位性質：全職 職位描述： Retail Banking and Wealth Management Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join this team in the role of Premier Relationship Assistant. In this role, you will: To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work. To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate. To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO’s voice mail. To make sure HP gift redemption mechanics works smoothly To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied. To back up PRO who is on leave or during lunchtime. To be successful in the role, you should meet the following requirements: Bachelor degree (recognized by the state) holder with at least 1-2 years customer service experience, ideally in financial industry Good communication and selling skills Good understanding of Retail Banking & Wealth Management products / services Good spoken & written English Well organized Nice personality and presentable appearance
Asst RRB CDT SHH SD HSBC China(上海總部，HTS) 工作地點：上海 有效日期：2014年08月13日 至 2014年09月12日 招聘人數(shù)：多人 職位性質：全職 職位描述： HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: -To check the documents of rural bank facility customers to ensure that they are acceptable and in order -To handle all system maintenance of rural bank facility transactions -To proactively monitor all outstanding issues -To handle internal customer enquiry related to documents & product features -To prepare various returns -To handle the ad-hoc job required by supervisor To be successful in the role, you should meet the following requirements: -Bachelor degree holder, preferably in finance, economics. -Service mindset, good interpersonal skills and communication skills -Strong problem solving capability and can work under pressure. -Self-motivated with attitude of “would like to learn” and quick learning ability -Careful, diligent, insensitive to overtime work -Good command of English
Teller柜員(匯豐銀行(中國)有限公司東莞分行，個人金融業(yè)務部) 工作地點：東莞 有效日期：2014年08月08日 至 2014年09月07日 招聘人數(shù)：2 人 職位性質：全職 職位描述： To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers To establish and keep good relationship with valuable customers by providing one-stop counter services To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior Job Requirement: Good interpersonal skills and communication skills Strong sense of responsibility and problem solving skills Independent, sociable and able to work under pressure Basic spoken and written English General knowledge of Retail banking products & service Disciplined and good compliance mindset Could work under high pressure 有意向者請附照片發(fā)送個人簡歷(不超過2M)至郵箱rebeccadxwang@hsbc.com.cn, 郵件標題請設為“應聘者姓名+應聘崗位+應聘城市+畢業(yè)院?！?
二、招聘職位 Premier Relationship Assistant-KRN(上?？偛?，個人金融業(yè)務部) 工作地點：上海 有效日期：2014年08月14日 至 2014年09月13日 招聘人數(shù)：多人 職位性質：全職 職位描述： Retail Banking and Wealth Management Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join this team in the role of Premier Relationship Assistant. In this role, you will: To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work. To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate. To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO’s voice mail. To make sure HP gift redemption mechanics works smoothly To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied. To back up PRO who is on leave or during lunchtime. To be successful in the role, you should meet the following requirements: Bachelor degree (recognized by the state) holder with at least 1-2 years customer service experience, ideally in financial industry Good communication and selling skills Good understanding of Retail Banking & Wealth Management products / services Good spoken & written English Well organized Nice personality and presentable appearance
Asst RRB CDT SHH SD HSBC China(上海總部，HTS) 工作地點：上海 有效日期：2014年08月13日 至 2014年09月12日 招聘人數(shù)：多人 職位性質：全職 職位描述： HSBC Technology and Services is a pivotal part of the Group, responsible for seamlessly integrating technology platforms and operations with the aim of redefining customer experience and driving down the unit cost of production. Providing solutions that connect people, devices and networks across the globe, the function combines domain expertise, process skills and technology to deliver unparalleled business value, quickly addressing market changes and facilitating the development of profitable customer relationships to keep HSBC ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: -To check the documents of rural bank facility customers to ensure that they are acceptable and in order -To handle all system maintenance of rural bank facility transactions -To proactively monitor all outstanding issues -To handle internal customer enquiry related to documents & product features -To prepare various returns -To handle the ad-hoc job required by supervisor To be successful in the role, you should meet the following requirements: -Bachelor degree holder, preferably in finance, economics. -Service mindset, good interpersonal skills and communication skills -Strong problem solving capability and can work under pressure. -Self-motivated with attitude of “would like to learn” and quick learning ability -Careful, diligent, insensitive to overtime work -Good command of English
Teller柜員(匯豐銀行(中國)有限公司東莞分行，個人金融業(yè)務部) 工作地點：東莞 有效日期：2014年08月08日 至 2014年09月07日 招聘人數(shù)：2 人 職位性質：全職 職位描述： To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers To establish and keep good relationship with valuable customers by providing one-stop counter services To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior Job Requirement: Good interpersonal skills and communication skills Strong sense of responsibility and problem solving skills Independent, sociable and able to work under pressure Basic spoken and written English General knowledge of Retail banking products & service Disciplined and good compliance mindset Could work under high pressure 有意向者請附照片發(fā)送個人簡歷(不超過2M)至郵箱rebeccadxwang@hsbc.com.cn, 郵件標題請設為“應聘者姓名+應聘崗位+應聘城市+畢業(yè)院?！?