一、公司簡(jiǎn)介
Headquartered in London, the HSBC Group is one of the world’s largest banking and financial services organisations with around 10,000 offices in 83 countries and territories. The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 and has had a continuous presence in mainland China.
HSBC Bank (China) Company Limited is a wholly-foreign-owned bank solely owned by The Hongkong and Shanghai Banking Corporation Limited. Our distinctive combination of comprehensive market knowledge, familiarity with business conditions in different regions, and close relationships with Chinese trade and investment corporations, not only enables HSBC China to provide specialised China services, but also creates an environment where people can develop a professional banking career focused on China. Our significant global resources and local knowledge enable us to develop a market-leading service that is setting new standards in terms of professionalism, innovation, coverage and quality.
二、招聘職位 Teller-HPC BGH BJG HSBC China : 00004QRX (匯豐銀行(中國(guó))有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2014年07月15日 至 2014年08月14日 招聘人數(shù)：1 人 職位性質(zhì)：全職 職位描述： Description Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service a) By performing skillfully, promptly and accurately for all counter transactions; b) By providing the most appropriate solution based on individual needs; c) By handling customers’ enquiries professionally and solving their problems to their satisfaction d) By ensuring service for HP customers constantly meets or exceeds the requirements set down in the HSBC Premier Service Protocol; e) By allying with PRO/PRM to promote the one-to-one banking relationship with the HP customers. f) By ensuring cash balancing during the day and day-end balancing g) By helping customers to collect security items-Card/PIN over counter Have strong sales sense and skills to cross-sell a) To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Customer Service Office/Representative or Banking Services Manager to support sales and promotion strategies. b) To be able to sell independently promoted products to valuable customers under specific -Provide back office support a) By performing document checking under different payment items to match with the local regulation, account maintenance for various account types and other required duties. b) By ensuring all reports & returns either submitted to SAFE/local government or required internally are produced on a timely c) By implementing strict control measures to ensure customer’s account pack and instructions are sent to branch operations team with complete & accurate supporting documents by daily checker on daily basis for timely processing in accordance with SLA. (For daily checker only) -Report customer feedback and collect market intelligence a) To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. -Protect the bank’s interest a) To always keep alert for any suspicious Money Laundry activity and do report duty to superior. -Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring a) Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators. b) Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Qualifications To be successful in the role, you should meet the following requirements: -Bachelor degree or above; -Good command of oral English; -Good interpersonal skills and strong sense of responsibility; -Strong communication skills and problem solving skills; -Commitment to service and sales and willingness to work under a flexible timetable; -Knowledge of PC and typing skill. Communication Intern CNQ,SZN(深圳分行，HSBC China) 工作地點(diǎn)：深圳 上海 有效日期：2014年07月10日 至 2014年08月10日 招聘人數(shù)：1 人 職位性質(zhì)：兼職/實(shí)習(xí) 職位描述： (No. of Vacancy: 1; Location: Shanghai Shenzhen) We see a future with so much to offer. Do you? Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions. We are currently seeking an experienced professional to join this team in the role of Intern. In this role, you will: 1.mail/express distribution and the monthly expense settlement; 2.Conference room booking and arrangement; 3.Travel system reservarion for business trip; 4.Assist other staffs with clerical work if necessary; 5.Order daily office consumables and make records for stationary storage; 6.Other administrative tasks assigned by supervisor or managers. To be successful in the role, you should meet the following requirements: 1.Bachelor degree or above in business,economics and other related majors, especially science and engineering preferred. 2.Excellent in both oral and written English.Feel comfortable to deal with daily admin works and provide assistance to the team. 3.Team player, detail oriented, patient, good communication skills. 4.able to work 4-5 days/week for 6 months, can start to work as soon as possible.
二、招聘職位 Teller-HPC BGH BJG HSBC China : 00004QRX (匯豐銀行(中國(guó))有限公司北京分行，個(gè)人金融業(yè)務(wù)部) 工作地點(diǎn)：北京 有效日期：2014年07月15日 至 2014年08月14日 招聘人數(shù)：1 人 職位性質(zhì)：全職 職位描述： Description Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: -Provide efficient counter service a) By performing skillfully, promptly and accurately for all counter transactions; b) By providing the most appropriate solution based on individual needs; c) By handling customers’ enquiries professionally and solving their problems to their satisfaction d) By ensuring service for HP customers constantly meets or exceeds the requirements set down in the HSBC Premier Service Protocol; e) By allying with PRO/PRM to promote the one-to-one banking relationship with the HP customers. f) By ensuring cash balancing during the day and day-end balancing g) By helping customers to collect security items-Card/PIN over counter Have strong sales sense and skills to cross-sell a) To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Customer Service Office/Representative or Banking Services Manager to support sales and promotion strategies. b) To be able to sell independently promoted products to valuable customers under specific -Provide back office support a) By performing document checking under different payment items to match with the local regulation, account maintenance for various account types and other required duties. b) By ensuring all reports & returns either submitted to SAFE/local government or required internally are produced on a timely c) By implementing strict control measures to ensure customer’s account pack and instructions are sent to branch operations team with complete & accurate supporting documents by daily checker on daily basis for timely processing in accordance with SLA. (For daily checker only) -Report customer feedback and collect market intelligence a) To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service. -Protect the bank’s interest a) To always keep alert for any suspicious Money Laundry activity and do report duty to superior. -Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring a) Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators. b) Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators. Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Qualifications To be successful in the role, you should meet the following requirements: -Bachelor degree or above; -Good command of oral English; -Good interpersonal skills and strong sense of responsibility; -Strong communication skills and problem solving skills; -Commitment to service and sales and willingness to work under a flexible timetable; -Knowledge of PC and typing skill. Communication Intern CNQ,SZN(深圳分行，HSBC China) 工作地點(diǎn)：深圳 上海 有效日期：2014年07月10日 至 2014年08月10日 招聘人數(shù)：1 人 職位性質(zhì)：兼職/實(shí)習(xí) 職位描述： (No. of Vacancy: 1; Location: Shanghai Shenzhen) We see a future with so much to offer. Do you? Around the world, growth is bringing new prosperity; businesses are pioneering new trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re inspired by the ways the world is changing for our business and for our customers. That’s why we’re looking to connect with the best and the brightest people from across the globe. With so much to offer, we’re ideally placed to help you realise your ambitions. We are currently seeking an experienced professional to join this team in the role of Intern. In this role, you will: 1.mail/express distribution and the monthly expense settlement; 2.Conference room booking and arrangement; 3.Travel system reservarion for business trip; 4.Assist other staffs with clerical work if necessary; 5.Order daily office consumables and make records for stationary storage; 6.Other administrative tasks assigned by supervisor or managers. To be successful in the role, you should meet the following requirements: 1.Bachelor degree or above in business,economics and other related majors, especially science and engineering preferred. 2.Excellent in both oral and written English.Feel comfortable to deal with daily admin works and provide assistance to the team. 3.Team player, detail oriented, patient, good communication skills. 4.able to work 4-5 days/week for 6 months, can start to work as soon as possible.