英語口語頻道為大家整理的酒店英語口語:禮賓部英語,供大家參考:)
May I help you sir? 我可以幫你嗎,先生?
How many pieces of your luggage sir? 你有多少件行李,先生?
Are these your luggage? 這些是您的行李嗎?
Is this everything, sir? 這是全部東西嗎,先生?
Let me help you with your luggage. 讓我來幫您拿吧。
I will take care of your luggage. 我會(huì)照看您的行李的。
Just moment please, sir. I'll bring them to you right away. 等一會(huì)兒,先生。我馬上送來。
The bellman will show you to your room, sir. 先生,行李生會(huì)送您到房間的。
Here is your room key. 給您房間鑰匙。
You may leave your luggage in the Concierge. 您可以把行李放在禮賓部。
Would you like to leave your luggage here? 您要寄存行李嗎?
Don’t worry, your luggage will be sent up at once. 別擔(dān)心,您的行李很 快就會(huì)送上去的。
May I know your room number? 您能告訴我您的房間號(hào)嗎?
May I have a look at your room card? 我可以看一下您的房卡嗎?
Do you mind if I put your luggage here? 我把您的行李放在這里好嗎?
Please sign your name here. 請(qǐng)您在這里簽名。
Would you like me to call a taxi for you? 你需要我為你叫一輛出租車嗎?
About 60 minutes by taxi from here to Airport. 從這里到機(jī)場大概需要 60 分鐘。
I'm sorry to have kept you waiting. 對(duì)不起讓你久等了。
Would you tell me your phone number? 您能告訴我您的電話號(hào)碼嗎?
After you, please./ You first, please. 你先請(qǐng)。
This way, please 這邊請(qǐng)。
Is there anything else I can do for you? 您還有什么事要我做嗎?
I’ll send the luggage up by another lift. 我乘另一部電梯把行李送上去。
Here we are, sir, room 1101 先生,1101 房到了。
一.對(duì)客提問方式
1. 自己要做什么事時(shí),就使用 May I ~
May I have your name, please? 請(qǐng)問尊姓大名
May I have your check-out time, please請(qǐng)問您什么時(shí)候結(jié)帳離開?
May I see your passport, please? 請(qǐng)讓我看一下您的護(hù)照好嗎?
2. 麻煩客人時(shí),可使用Could you ~
Could you fill out the form, please? 請(qǐng)您填寫這張表格好嗎?
Could you write that down, please? 請(qǐng)您寫下來好嗎?
Could you hold the line, please? 請(qǐng)不要掛電話好嗎?
3. 詢問客人的喜好或是做什么時(shí),可使用 Would you ~
Would you like tea or coffee? 請(qǐng)問您要喝茶還是咖啡?
Would you like to take a taxi? 請(qǐng)問您要搭計(jì)程車嗎?
Would you mind sitting here? 請(qǐng)問您介意坐在這里嗎?
When would you like to visit Da Liang? 請(qǐng)問您想要何時(shí)參觀大良?
When would you like to have lunch? 請(qǐng)問您想在哪里用餐?
What time would you like to eat? 請(qǐng)問您想何時(shí)用餐?
Who would you like to contact? 請(qǐng)問您想和誰聯(lián)絡(luò)?
Which kind of room would you prefer? 請(qǐng)問您喜歡哪一種房間?
How long would you like to stay? 請(qǐng)問您要逗留多久?
How many tickets would you like to buy? 請(qǐng)問您要買幾張票?
4. 在提供建議協(xié)助、征求意見時(shí),可使用 Shall I ~ 或 Would you like me to do ~?
Shall I draw the curtains? 請(qǐng)問需要我把窗簾拉上嗎?
Shall I draw you a map? 請(qǐng)問要我為您畫一張地圖嗎?
Shall I make the reservation for you? 請(qǐng)問要我為您安排預(yù)約嗎?
May I help you sir? 我可以幫你嗎,先生?
How many pieces of your luggage sir? 你有多少件行李,先生?
Are these your luggage? 這些是您的行李嗎?
Is this everything, sir? 這是全部東西嗎,先生?
Let me help you with your luggage. 讓我來幫您拿吧。
I will take care of your luggage. 我會(huì)照看您的行李的。
Just moment please, sir. I'll bring them to you right away. 等一會(huì)兒,先生。我馬上送來。
The bellman will show you to your room, sir. 先生,行李生會(huì)送您到房間的。
Here is your room key. 給您房間鑰匙。
You may leave your luggage in the Concierge. 您可以把行李放在禮賓部。
Would you like to leave your luggage here? 您要寄存行李嗎?
Don’t worry, your luggage will be sent up at once. 別擔(dān)心,您的行李很 快就會(huì)送上去的。
May I know your room number? 您能告訴我您的房間號(hào)嗎?
May I have a look at your room card? 我可以看一下您的房卡嗎?
Do you mind if I put your luggage here? 我把您的行李放在這里好嗎?
Please sign your name here. 請(qǐng)您在這里簽名。
Would you like me to call a taxi for you? 你需要我為你叫一輛出租車嗎?
About 60 minutes by taxi from here to Airport. 從這里到機(jī)場大概需要 60 分鐘。
I'm sorry to have kept you waiting. 對(duì)不起讓你久等了。
Would you tell me your phone number? 您能告訴我您的電話號(hào)碼嗎?
After you, please./ You first, please. 你先請(qǐng)。
This way, please 這邊請(qǐng)。
Is there anything else I can do for you? 您還有什么事要我做嗎?
I’ll send the luggage up by another lift. 我乘另一部電梯把行李送上去。
Here we are, sir, room 1101 先生,1101 房到了。
一.對(duì)客提問方式
1. 自己要做什么事時(shí),就使用 May I ~
May I have your name, please? 請(qǐng)問尊姓大名
May I have your check-out time, please請(qǐng)問您什么時(shí)候結(jié)帳離開?
May I see your passport, please? 請(qǐng)讓我看一下您的護(hù)照好嗎?
2. 麻煩客人時(shí),可使用Could you ~
Could you fill out the form, please? 請(qǐng)您填寫這張表格好嗎?
Could you write that down, please? 請(qǐng)您寫下來好嗎?
Could you hold the line, please? 請(qǐng)不要掛電話好嗎?
3. 詢問客人的喜好或是做什么時(shí),可使用 Would you ~
Would you like tea or coffee? 請(qǐng)問您要喝茶還是咖啡?
Would you like to take a taxi? 請(qǐng)問您要搭計(jì)程車嗎?
Would you mind sitting here? 請(qǐng)問您介意坐在這里嗎?
When would you like to visit Da Liang? 請(qǐng)問您想要何時(shí)參觀大良?
When would you like to have lunch? 請(qǐng)問您想在哪里用餐?
What time would you like to eat? 請(qǐng)問您想何時(shí)用餐?
Who would you like to contact? 請(qǐng)問您想和誰聯(lián)絡(luò)?
Which kind of room would you prefer? 請(qǐng)問您喜歡哪一種房間?
How long would you like to stay? 請(qǐng)問您要逗留多久?
How many tickets would you like to buy? 請(qǐng)問您要買幾張票?
4. 在提供建議協(xié)助、征求意見時(shí),可使用 Shall I ~ 或 Would you like me to do ~?
Shall I draw the curtains? 請(qǐng)問需要我把窗簾拉上嗎?
Shall I draw you a map? 請(qǐng)問要我為您畫一張地圖嗎?
Shall I make the reservation for you? 請(qǐng)問要我為您安排預(yù)約嗎?

