英文寫作翻譯頻道為大家整理的導(dǎo)購工作英語翻譯：處理投訴，供大家參考:)
A: Can I help you?
A： 您有事嗎？
B: Yes, we bought twenty electric heaters in your store three days ago. But now two of them are out of work.
B： 是的。我們?nèi)烨霸谫F店購買了20臺電暖器，但現(xiàn)在有兩臺壞了。
A: Oh, I'm so sorry to hear that. Could you tell me the brand?
A： 哦，非常抱歉聽到這種情況。您能告訴我是什么品牌的嗎？
B: Yes, it's Caihong-150 Electric Heaters.
B： 可以，是彩虹牌150型電暖器。
A: What's the matter?
A： 什么毛病？
B: The problem is that it doesn't heat after we turn on electricity.
B： 毛病出在我們通電后，電暖氣熱不起來。
A: Please bring the receipt and the warranty card with you. We'll be delighted to repair or replace them.
A： 請您把發(fā)票和保修卡拿來，我們將很樂意為您修理或更換兩臺。
B: Thanks a lot.
B： 非常感謝。
A: Can I help you?
A： 您有事嗎？
B: Yes, we bought twenty electric heaters in your store three days ago. But now two of them are out of work.
B： 是的。我們?nèi)烨霸谫F店購買了20臺電暖器，但現(xiàn)在有兩臺壞了。
A: Oh, I'm so sorry to hear that. Could you tell me the brand?
A： 哦，非常抱歉聽到這種情況。您能告訴我是什么品牌的嗎？
B: Yes, it's Caihong-150 Electric Heaters.
B： 可以，是彩虹牌150型電暖器。
A: What's the matter?
A： 什么毛病？
B: The problem is that it doesn't heat after we turn on electricity.
B： 毛病出在我們通電后，電暖氣熱不起來。
A: Please bring the receipt and the warranty card with you. We'll be delighted to repair or replace them.
A： 請您把發(fā)票和保修卡拿來，我們將很樂意為您修理或更換兩臺。
B: Thanks a lot.
B： 非常感謝。