| 英語法語德語客服文員(北京)職位描述： | ||||||
| Responsibilities 1. Receives customers and collects the documents required for application 2. Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed 3. Collects the documents in right order and input necessary information into internal system accurately 4. Interviews the applicants; asks necessary questions and makes notes 5. Files and maintains the documents collected 6. Answer customers inquires 7. Support other positions when needed 8. Keep customers information confidential 9. Other tasks as required Qualification 1. College degree or above 2. Good command in English, French or German 3. 1-2 years service-related working experience preferred, fresh but fast learning graduate accepted 4. Excellent communication skills; ability to communicate clearly & effectively is a must 5. Self-motivated, patient & professional 6. Strong sense of customer-focus, knowledge of customer service techniques & principle preferred 7. Responsibility and team work spirit; Detail-oriented & reliable. 8.Be able to work independently & multitask. capable to work under pressure 9.Other tasks as required Please attach photo to your resume and state clearly about your current location, expected salary, expected working place & start working date | ||||||