職場英語:你該學會的20個軟技能

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這篇關(guān)于職場英語的20個軟技能,是特地為大家整理的,希望對大家有所幫助!
    Every office, every building, everywhere you go, you see people who are just difficult to get on with. They can be obnoxious, rude, inconsiderate, or just plain clumsy. They may even be brilliant at what they do, but you just know that when it comes to socializing and interacting with people. They are terrible at it and you usually avoid these people whenever possible. Emotional intelligence, social graces, friendliness are just some of the things these people lack. These things are known as “soft skills” and we all need them, otherwise we could end up as social outcasts or as ‘that weird guy’ who nobody wants to deal with.
    每一間辦公室,每一棟大樓,你所到之處都會發(fā)現(xiàn)有人難以融入他們所處的環(huán)境。他們要么惹人討厭、粗魯無禮,要么不為他人著想,或者笨手笨腳。他們也許在自己的專業(yè)方面很優(yōu)秀,但在社會人際交往方面就完全不行。他們在社交方面一塌糊涂,人們都盡可能避免和這類人打交道。情商、社會禮儀、親切感正是這類人所缺乏的。這些要素被稱為“軟技能”,我們都需要它們,否則我們就可能被社會排擠,或者變成人人避而遠之的“怪人”。
    To better improve your “soft skills”, here are 20 tips you can follow:
    想要加強你的軟技能,可以試試下面這20條小貼士:
    1. How to remember people’s names, faces, or places. If you can remember at least one of these, you’re heading in the right direction.
    知道如何記住他人的姓名、長相和工作地點。如果你能至少記住其中一項,你已經(jīng)找對方向了。
    2. Opening successive doors for people. (It takes finesse if you’re doing it for multiple and consecutive sets of doors — and you have multiple people.)
    幫他人打開幾扇連續(xù)的門。(如果是很多扇連在一起的門,而且同時有多個人通過,是需要策略的。)
    3. Keeping in contact with your relationships. A great way to hone your soft skills and maintain relationships.
    和你的人際圈里保持聯(lián)系。這是提升軟技能并保持人際關(guān)系的好辦法。
    4. Learn to be a better listener. Don’t interrupt people, don’t try to control the conversation, and show genuine interest in what people are saying.
    學會做一名更好的傾聽者。不要打斷他人的說話,不要試圖掌控一場談話,要對他人所講的事情表現(xiàn)出真誠的興趣。
    5. Offer people something to drink and eat when they enter your home.
    當有人來你家做客時,準備食物飲料招待他們。
    6. Learn how to make fast healthy snacks for your visitors.
    學習為你的訪客快速制作健康的小點心。
    7. The Elevator Rule. Let others out first. This also applies to “non-elevator” situations as well, such as on buses, boats, and trains.
    電梯法則——讓他人先出去。這在“非電梯”情況下也同樣適用,比如在汽車、船只或者火車上。
    8. Practice writing emails to be short, respectful, and to the point. No one wants to read an essay in email format.
    練習寫作電子郵件,做到簡單明了且有禮貌。沒有人想讀一封像散文一樣的電子郵件。
    9. Being discreet when giving tips to relevant service professionals. No one should see the money. This takes some finesse.
    在給相關(guān)服務(wù)人士小費時要注意,不要讓其他人看到你給了多少錢。這需要一些技巧。
    10. Cell phone manners. No one wants to hear your conversation in public transport. It’s supposed to be a private conversation, not a public broadcast.
    手機禮儀。沒有人想在乘坐公共交通工具時聽到你的談話。這應(yīng)該是私人談話,而不是公共廣播。