eceptionist 前臺文員 (浦西校區(qū))職位描述：
工作地點位于閔行區(qū)華漕鎮(zhèn)，學(xué)校提供人民廣場，中山公園班車。
Job Title: Receptionist
Department: Administration
Report to: Administration Manager
Scope and Purpose of Job:
To provide a reception service for schools.
Key Tasks and Responsibilities:
Receive all visitors to school in accordance with school procedure.
Handle visitors to the school in appropriate manner.
Register visitors and issuing badges as indicated in school procedure.
Notify relevant colleagues that visitors have arrived.
Deal with pupils and colleagues at reception.
Ensure that the waiting area is tidy and welcoming for visitors to the school.
Answer the telephone and deal with calls as appropriate.
Answer the telephone using the standard greeting agreed by the school.
Transfer calls to colleagues in other parts of the school.
Take messages and pass them onto colleagues in the agreed manner.
Deal appropriately with anxious or upset callers.
Make calls as directed by line managers.
Routine clerical activities - these can be done when there are no callers and must not take the receptionist away from the receptionist area
Receive and sign for deliveries
Mail duties.
Collate materials.
Input data.
Photocopy material.
Fax and e-mail as directed by line managers.
The above is intended to provide a description of the KEY TASKS and Responsibilities of the job. Duties and responsibilities attached to jobs may change from time to time without changing the general character of the duties or the level of responsibility entailed.
Education and Experience
relevant training or qualification
computer experience
Key Competencies
strong English and Chinese communication skills (spoken and written)
positive, friendly attitude
strong customer service focus
strong planning and organisational skills
ability to work independently as well as within a team
工作地點位于閔行區(qū)華漕鎮(zhèn)，學(xué)校提供人民廣場，中山公園班車。
Job Title: Receptionist
Department: Administration
Report to: Administration Manager
Scope and Purpose of Job:
To provide a reception service for schools.
Key Tasks and Responsibilities:
Receive all visitors to school in accordance with school procedure.
Handle visitors to the school in appropriate manner.
Register visitors and issuing badges as indicated in school procedure.
Notify relevant colleagues that visitors have arrived.
Deal with pupils and colleagues at reception.
Ensure that the waiting area is tidy and welcoming for visitors to the school.
Answer the telephone and deal with calls as appropriate.
Answer the telephone using the standard greeting agreed by the school.
Transfer calls to colleagues in other parts of the school.
Take messages and pass them onto colleagues in the agreed manner.
Deal appropriately with anxious or upset callers.
Make calls as directed by line managers.
Routine clerical activities - these can be done when there are no callers and must not take the receptionist away from the receptionist area
Receive and sign for deliveries
Mail duties.
Collate materials.
Input data.
Photocopy material.
Fax and e-mail as directed by line managers.
The above is intended to provide a description of the KEY TASKS and Responsibilities of the job. Duties and responsibilities attached to jobs may change from time to time without changing the general character of the duties or the level of responsibility entailed.
Education and Experience
relevant training or qualification
computer experience
Key Competencies
strong English and Chinese communication skills (spoken and written)
positive, friendly attitude
strong customer service focus
strong planning and organisational skills
ability to work independently as well as within a team