Promise of Jobs with Telephone BankingCentre
An £80-million telephone banking centre is to open inScotland, with the creation of about 500 new jobs. Grand UnionGroup, which owns the Dundee and Western Bank, said today ithopes to have the (19) fully operational by next August. It willbe based at the new Caledonian Industrial Estate currently beingbuilt near Edinburgh.
The centre is being (20) through a joint partnership (21) global telecommunications firmConcept and customer care specialists Businesslink.
Sara Grimaldi, chief executive of the Dundee and Western Bank, said, 'I'm delighted we will beworking in (22) with Concept and Businesslink and I'm confident we will (23) from their considerableexperience. The new centre will make (24) use of innovative business procedures which will (25) toan improved service and experience for our valued customers.' Callum Martin, president of globalaccounts for Grand Union Group, added that he was very pleased his company will play a key rolein such an important development employing state-of- the-art technology.
The local council said new jobs were (26) of the efforts made to (27) investment to the region.Council leader Hugh MacArthur said, 'It's good news for Grand Union, but it will also (28) us topromote Edinburgh to companies considering a (29) to Scotland. The council will continue to workhard to ensure that today's (30) is just the latest (31) in our attempt to create high quality jobs inthe area.'
Scotland has become a European leader in terms of telephone banking centres and has (32)itself an excellent reputation. The call centre sector as a whole employs more than 28,000 peopleat more than 170 sites in Scotland. Taking this into (33), it seems likely that this new centre will beanother success story.
19.A facility B plant C function Dsituation
20.Aassisted B invested C funded D paid
21.Aconsisting B engaging C containing Dinvolving
22.Aventure B teamwork C enterprise D collaboration
23.A benefit B improve C grow D advance
24.Ainclusive B uniform C extensive D universal
25.Ahelp B contribute C provide D combine
26.Afacts B reasons C data D evidence
27.Aacquire B gain C attract D win
28.Anecessitate B ease C supportD enable
29.A reorganisation B reassignment C relocation D replacement
30.A announcement B publication C notice D acknowledgement
31.A method B step Cpoint D action
32.A achieved B taken C drawn D earned
33.Amind B regard C account D note
An £80-million telephone banking centre is to open inScotland, with the creation of about 500 new jobs. Grand UnionGroup, which owns the Dundee and Western Bank, said today ithopes to have the (19) fully operational by next August. It willbe based at the new Caledonian Industrial Estate currently beingbuilt near Edinburgh.
The centre is being (20) through a joint partnership (21) global telecommunications firmConcept and customer care specialists Businesslink.
Sara Grimaldi, chief executive of the Dundee and Western Bank, said, 'I'm delighted we will beworking in (22) with Concept and Businesslink and I'm confident we will (23) from their considerableexperience. The new centre will make (24) use of innovative business procedures which will (25) toan improved service and experience for our valued customers.' Callum Martin, president of globalaccounts for Grand Union Group, added that he was very pleased his company will play a key rolein such an important development employing state-of- the-art technology.
The local council said new jobs were (26) of the efforts made to (27) investment to the region.Council leader Hugh MacArthur said, 'It's good news for Grand Union, but it will also (28) us topromote Edinburgh to companies considering a (29) to Scotland. The council will continue to workhard to ensure that today's (30) is just the latest (31) in our attempt to create high quality jobs inthe area.'
Scotland has become a European leader in terms of telephone banking centres and has (32)itself an excellent reputation. The call centre sector as a whole employs more than 28,000 peopleat more than 170 sites in Scotland. Taking this into (33), it seems likely that this new centre will beanother success story.
19.A facility B plant C function Dsituation
20.Aassisted B invested C funded D paid
21.Aconsisting B engaging C containing Dinvolving
22.Aventure B teamwork C enterprise D collaboration
23.A benefit B improve C grow D advance
24.Ainclusive B uniform C extensive D universal
25.Ahelp B contribute C provide D combine
26.Afacts B reasons C data D evidence
27.Aacquire B gain C attract D win
28.Anecessitate B ease C supportD enable
29.A reorganisation B reassignment C relocation D replacement
30.A announcement B publication C notice D acknowledgement
31.A method B step Cpoint D action
32.A achieved B taken C drawn D earned
33.Amind B regard C account D note