2012年上海星展銀行招收網(wǎng)銀項(xiàng)目實(shí)習(xí)生

字號(hào):

Position: Project Coordinator Intern
    Department: GTS
    Number Of Recruits: 1 in Shanghai Lujiazui
    Duration: 6 months, from Aug 2012 to Jan 2013
    Deadline: Aug 24, 2012
    IDEAL 3.0 is DBS China's new E-banking platform.
    Roles & Responsibilities
    Support IDEAL 3.0 Migration
    Stage 1 - IDEAL 3.0 Migration
    Send e-mail notification to customers
    Call customer and inform customers of e-banking upgrade
    Stage 2 - Customer Implementation
    Handle customer calls on simple e-banking enquiries
    Provide remote support for customer e-banking issue
    Provide customer basic e-banking training via phone call
    Stage 3 - Post Implementation
    E-banking utilization tracking
    Call customer and make survey
    Consolidate customer feedback
    Compose simple analyze report
    Requirements:
    Positive attitude and hardworking
    Clear enunciation and decent communication skill
    At least 4 working days per week
    Master Degree/University Degree education level, majored in computer science related
    CET-4 or above
    Please send your application email with title "Name_School_Grade_Major" to gtschina.cmgt@dbs.com. The application should include your updated CV and photo. Any application which doesn't follow aforementioned requirements will be ignored.
    Thanks for your time and we wish to see you soon in DBS Tower.