商務(wù)英語考試情景口語對話:我要退貨(2)

字號(hào):


    我想把這個(gè)東西推掉。..可以退款嗎?
    當(dāng)然可以。顧客總是對的,我們隨時(shí)為您服務(wù)。為什么要退掉?您對我們的產(chǎn)品和服務(wù)有什么問題嗎?
    不,不是的。..只是大小不合適。
    那你想調(diào)換一下還是要退款?我想我能幫你找到合適的尺寸。
    不用了。我還是想退掉。
    當(dāng)然可以,沒問題。你帶收據(jù)了嗎?
    帶了,在這兒。..
    好的,請等一下。給您,請?jiān)谶@里簽字。這是你的退款。還有什么需要我?guī)兔Φ模?BR>    沒有了,謝謝你。
    別客氣。祝你一天都開心!
    refund:a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop/store 退款;返還款;償還金額
    a tax refund 稅金退款
    to claim/demand/receive a refund 要求/接受退款
    If there is a delay of 12 hours or more, you will receive a full refund of the price of your trip. 如果耽擱達(dá)到或超過 12 小時(shí),你會(huì)得到旅費(fèi)全額退款。
    as opposed to:used to make a contrast between two things (表示對比)而,相對于
    200 attended, as opposed to 300 the previous year. 出席的有 200 人,而前一年是 300 人。
    This exercise develops suppleness as opposed to(= rather than)strength. 這項(xiàng)鍛煉不是增強(qiáng)力量,而是增強(qiáng)韌性的。
    receipt:a piece of paper that shows that goods or services have been paid for 收據(jù);收條 countable ~ (for sth)
    Can I have a receipt, please? 請給我開個(gè)收據(jù),好嗎?
    to make out(= write)a receipt 寫收據(jù)