11．In the contract of carriage of goods by road in Europe，the rights，duties and responsibilities of the road carrier may be governed by（ ）．
A．IMG
B．IATA
C．IMDG
D．CMR
12．Currently。different types of multimodal operations involving different combinations are taking place．（ ）is one types of multimodal transport operations but not involving rail mode．
A．Land bridge
B．Air／sea
C． Sea train
D．Piggyback
13．The objective in（ ）is to achieve desired customer service with the minimum inventory commitment．
A．order processing
B．inventory strategy
C．transport
D．facility network
14．（ ）is the written promise of a bank to act at the request and on the instruction of the applicant and to undertake payment to the beneficiary in the amount specified in the credit
A．Letter of Delivery
B．Letter of Credit
C．Letter of Indemnity
D．Letter of Guarantee
1 5．The AWB is one of important documents in cargo transport and it serves as（ ）
A．evidence of contract of carriage of goods by sea
B．evidence of contract of carriage of goods by air
C．evidence of contract of carriage of goods by rail
D．evidence of contract of carriage of goods by road