公司介紹：
匯豐銀行（中國(guó)）有限公司總行設(shè)于上海，是香港上海匯豐銀行有限公司全資擁有的外商獨(dú)資銀行，其前身是香港上海匯豐銀行有限公司的原中國(guó)內(nèi)地分支機(jī)構(gòu)。
香港上海匯豐銀行有限公司于1865年在香港和上海成立，146年來(lái)從未間斷在中國(guó)的服務(wù)，是在內(nèi)地投資最多的外資銀行之一。目前，匯豐中國(guó)共有109個(gè)網(wǎng)點(diǎn)，遍及29個(gè)主要城市，是中國(guó)內(nèi)地網(wǎng)點(diǎn)最多、地域覆蓋最廣的外資銀行。匯豐銀行獨(dú)具優(yōu)勢(shì)，為客戶提供廣泛的銀行和金融服務(wù)。
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職位要求
-大學(xué)本科及以上學(xué)歷，金融、財(cái)會(huì)、經(jīng)濟(jì)貿(mào)易、法律，外語(yǔ)相關(guān)專業(yè)者，有銷售相關(guān)經(jīng)驗(yàn)者優(yōu)先；
-具有優(yōu)秀的人際交往和溝通能力，有良好的客戶服務(wù)意識(shí)；
-英語(yǔ)、漢語(yǔ)口語(yǔ)和書面表達(dá)流利，電腦操作熟練；
-高度責(zé)任感，能獨(dú)立工作并承受工作壓力。
招聘職位 （工作地點(diǎn)：廣州及廣東省其他地區(qū)）
Department: Retail Banking and Wealth Management零售銀行及財(cái)富管理部
1. Teller (銀行柜員)(工作地點(diǎn)：廣州及廣東省其他地區(qū))
Job Duties:
-To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
-To establish and keep good relationship with valuable customers by providing one-stop counter services.
-To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer/Personal Relationship Manager to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers.
- Familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Job Requirements:
- Bachelor degree or above
- Solid knowledge on PFS operations and products
- Good understanding of local rules and regulations and internal guideline
- Good communication and interpersonal skill
- Good written and spoken English
- Good sales sense and personality
2. Premier Relationship Assistant （卓越理財(cái)客戶主任）(
工作地點(diǎn)：廣州)
Job Duties:
-To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work.
-To chase deposit from all Home Mortgage Loan (HML) customers with monthly average balance below the threshold for HML preferential interest rate.
-To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO's voice mail.
-To make sure HP gift redemption mechanics works smoothly
-To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually completes sales process if all PROs are occupied.
-To back up PRO who is on leave or during lunchtime.
Job Requirements:-
Bachelor degree holder with at least 1-2 years customer service experience, ideally in financial industry
-Good communication and selling skills
-Good understanding of Retail Banking and Wealth Management (RBWM) products / services
-Good spoken & written English
-Well organized
-Nice personality and presentable appearance
3. Customer Service Officer (運(yùn)籌理財(cái)客戶經(jīng)理)
(工作地點(diǎn)：廣州及廣東省其他地區(qū))
Job Duties:
- To identify potential high value customers with large deposits for referral to Personal Relationship Officer (PRO).
- To deliver high standard of professional service to ensure customer satisfaction, establish good relationship with existing and walk-in customers, evaluate customers' needs & cross-sell appropriate products.
- To maintain service enhancement in ensuring the professional environment of the bank hall and handling difficult situations to customers' satisfaction.
- To complete the data entry and the processing of documents on new business intakes received during branch opening hours.
- To answer customers'enquiries and introduce relevant local rules and regulations.
- To collect market intelligence & report customer feedback, usage, receptiveness, etc.
Job Requirements:
- BA degree or above. At least 1 year experience in banking sales is preferred.
- Accountability and reliability with good communication skills
- Good understanding of Retail Banking and Wealth Management (RBWM) products and service
- Good sense of customer service as well as responsibility
- Be familiar with the Bank's various products and services
- Proficiency in both spoken and written English as well as Chinese
4. Customer Development Officer / Representative, GZH (客戶主任)
(工作地點(diǎn)：廣州)
Job Duties:
-To achieve pre-set sales targets of personal banking products
-To conduct needs-based selling activities through effective sales processes
-To project a professional image while conducting sales activities
-To promptly and effectively respond to customer enquiries, feedbacks and complaints
-To prepare and submit sales progress reports on a regular basis
Job Requirements:
-Bachelor degree or above
-One year or above working experience is preferred
-Experience in sales-related function is preferred
-Result-driven and able to work under pressure
-Firm believer of long-term, ethical client relationship
-Strong interpersonal skills and effective presentation skills
-Customer-centric service mindset
-Good spoken and written English is a plus
Department: Commercial Banking工商業(yè)務(wù)部
1. Relationship Officer （客戶主任）
(工作地點(diǎn)：廣州及廣東省其他地區(qū))
Job Duties:
- To assist in the preparation and follow up on all documentation relating to credit facilities.
- To prepare facility letter.
- To assist in the opening of corporate accounts.
- To perform simple financial analysis and assist in writing reviews.
- To assist in management reporting and updating customer information.
Job Requirements:
- University graduate, majored in accounting, finance or related discipline, with one year relevant experience preferred.
- Good analytical thinking and attention to details.
- Fluent oral English and good writing skill.
- Conversant use of Microsoft Office software.
- Good communication skills.
- Previous foreign bank experience preferred.
Department: Legal & Compliance 合規(guī)部
1.Compliance Officer
(工作地點(diǎn)：廣東省其他地區(qū))
Job Duties
-Assist Compliance Executive to closely monitor the branch operation to ensure the implementation of external regulations and internal guidelines, arrange briefing session for the new regulations upon receipt
-Monitor the timely distribution of local regulations and internal circulars, procedures and the guideline implemention
-Supervise the compliance related returns and reporting and ensure timely submission to CNQ and Local authorities
-Conduct monthly/regular review
-Monitor or deliver regular training to ensure staff awareness of compliance and anti-money laundering
-Assist to apply for launching of new product or businesses and follow up the approval process with local authorities
Job Requirements
-Bachelor degree in law or economics
-2 years of work experience in related field, experience in law firm or audit firm preferred
-Familiar with bank products®ulations
-Analytical,independent,logical thinking,work under pressure
-Good written spoken English
應(yīng)聘者請(qǐng)把簡(jiǎn)歷發(fā)到hrgzh@hsbc.com.cn , 郵件標(biāo)題 "職位名稱+生源地+應(yīng)聘者姓名"
我們將對(duì)簡(jiǎn)歷進(jìn)行篩選并安排在2011年12月及2012年上半年在廣外南校區(qū)進(jìn)行現(xiàn)場(chǎng)面試，具體的面試時(shí)間和地點(diǎn)將隨后公布。第一批面試將安排在2011年12月22日進(jìn)行，歡迎2011年本科或碩士應(yīng)屆或往屆畢業(yè)生應(yīng)聘！
匯豐銀行（中國(guó)）有限公司廣州分行
人力資源部