國際商務(wù)師業(yè)務(wù)英語輔導(dǎo):怎樣轉(zhuǎn)接客戶來電(1)

字號(hào):

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    A:Stone Corp.Hi,Mary speaking。
    四通公司,您好,我是Mary。
    B:Hello,I’d like to speak to Mr.Hunter,please。
    你好,我想找Hunter先生。
    A:May I ask who is calling,please?
    請(qǐng)問您是哪位?
    B:My name is Herbert Wood of IBM Computer Company。
    我是IBM電腦公司的Herbert Wood。
    A:Thank you,Mr.Wood.One moment,please… (into PBX)Mr.Hunter,Mr.Wood of IBM Computer Company is on the line。
    謝謝,Wood先生,請(qǐng)稍等。(打內(nèi)線電話)Hunter先生,IBM電腦公司的Wood先生找您。
    C:Can you find out what he wants?
    你可以問他有什么事嗎?
    A:Yes,Mr.Hunter.(to caller)I’m sorry to have kept you waiting,Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about。
    好的,Hunter先生。(對(duì)來電者說)對(duì)不起Wood先生,讓您久等了。Hunter先生現(xiàn)在非常忙,他想知道你有什么事對(duì)他說。
    B:Yes,I want to buy some computer software and talk about developing some other software.I don’t know whether he is interested in that or not?
    是的,我想買一些計(jì)算機(jī)軟件,另外再談一談開發(fā)一些其它的軟件。我不知道他是否有興趣。
    A:I see.Thank you very much,Mr.Wood.Would you wait a moment,please? (to PBX)Mr Hunter,Mr.Wood wants to buy some computer software。
    我明白了,非常感謝,Wood先生。請(qǐng)你等一下好嗎?(打內(nèi)線電話)Hunter先生,Wood先生想買一些計(jì)算機(jī)軟件。
    C:I see.Put him on line two。
    好的,請(qǐng)轉(zhuǎn)到2號(hào)線。
    A:Yes,Mr.Hunter.(To caller)Mr.Wood,I’m very sorry to have kept you waiting.I’ll put you through to Mr.Hunter。
    好的,Hunter先生。(對(duì)來電者)Wood先生,不好意思讓你久等了,我把你的電話接給Hunter先生。