一、委婉抱怨
不知你是否能夠幫助我一下
很抱歉,打擾了,我想……
有點事情想請你幫個忙
真不好意思,只是
I wonder if you could help me
Look, I’m sorry to bother you, but
There’s something you could help me with
I hate to have to say this, but
二、如何勸解別人的生氣
放心吧 你難得不覺得你自己是不是反應(yīng)過度了一點嗎?(太敏感了嗎)
沒什么值得心煩的
你一說,我還真不好意思(難為情了)
Take it easy!
Don’t you think you’re overacting a bit?
There is no reason to get upset.
I am sorry to hear that.
三、提出建議和忠告
不知您有沒有考慮過……
我想那是一個不錯的注意
你想到過沒有
你總是……
我要是你,就……
你
I was wondering if you’d ever thought of
I think it might be a good idea. Have you ever thought of
Don’t you think it might be a good idea to
You could always……
If I were you I’d……
Why don’t you……
You’d better……
四、了解別人經(jīng)歷
Didn’t you once……幫助別人回憶
Did you ever……
Tell me about the time you……
I hear you once……
You’ve…, haven’t you?
What happened next? 后來呢
Why didn’t you…? 你為什么不
Did you… before that?
How do you feel when ?那時候你感覺如何
Where were you doing while……?
Then what did you do?
Did you think of…?
五、回顧時引導(dǎo)別人的想象
要是……你會干了些什么
要是……情況會怎么樣
如果……你會有什么樣的感覺?
What would you have done if
What would have happened if
How would you felt if
六、這樣回應(yīng)引導(dǎo)
我不知道,我猜我會
很難說,但是我想我會
當然啦,我……
Oh, I don’t know, I guess I would have…
Hard to say, but I think I would have…
Well, of course, I could have
七、老實道歉
噢,實在對不起 Oh, I’m awfully sorry……
歉意之深,實在是無以言表 I can’t tell you how sorry I am……
我真不知該怎樣說才好 I just don’t know what to say……
萬分抱歉 I’m extremely sorry。