匯豐環(huán)球客戶服務(wù)(廣東)2014招聘信息

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一、公司簡介
    HSBC is one of the world’s largest banking and financial services organisations, with around 6,600 offices in both established and faster-growing markets. We aim to be where the economic growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions. We serve around 58 million customers through our four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 81 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. Our aim is to be acknowledged as the world’s leading international bank. Listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by about 220,000 shareholders in 129 countries and territories.
    二、招聘職位
    Sr. Administrative Assistant
    Job Duties:
    -Performs advanced, diversified & confidential administrative duties. Takes a pro-active approach to problem solve routine and general office issue.
    -Provide administrative assistance to the operation, such as payroll return and absence tracking, SD Static maintenance, supply order management, training record management, Reward &Recognition coordination, library management and tracking, Staff movement paperwork (on-boarding, attrition, movement) and travel arrangement.
    -Maintain calendar of appointments, meeting itineraries and coordinates related arrangements for the Head of each Analytics functions.
    -Visitor administrative support. Responsibility includes invitation letter preparation, creation of visitor itinerary, hotel booking, car service arrangement, restaurant reservation booking, building access approval, meeting room booking.
    -Staff welfare and communication. Support staff care activity, All Hands meeting booking and coordination.
    -Responsible for recording and maintenance of expenses and invoice processing
    -Controls / Monitors the budget expense for the department
    -Maintains good working relationship with internal, external contacts and GSCs wide. Provide administrative assistance to support Analytics CoE related tasks, such as training, attrition, chargeback and headcount tracking. Liaise center-wide communication and activity, such as VP leave/out of office schedule update, building facility need with JLL, Trade Union activity support.
    -Migration process support. Assist management team to and maintain migration documents.
    -Facilitate other related projects and duties as assigned.
    Requirements:
    -Proficient in computer applications ( MS Office, Lotus Notes)
    -Excellent in written and verbal English communication skills
    -Ability to interact professionally with all levels of management in different nationalities
    金融服務(wù)專員 銀行服務(wù)方向
    職位描述:
    商科、語言,法律或文秘相關(guān)(市場營銷,工商管理,傳播學(xué),漢語言,電子商務(wù),金融學(xué),經(jīng)濟學(xué),法律事務(wù),法律文秘優(yōu)先)
    要求
    1. 大專或以上學(xué)歷
    2.良好的英語以及粵語讀寫能力,以及良好的溝通能力/電話溝通能力
    3.有客服相關(guān)工作經(jīng)驗者優(yōu)先考慮
    4.有銀行或BPO相關(guān)工作經(jīng)驗者優(yōu)先考慮
    5. 能接受公司排班
    工作職責
    -綜合銀行服務(wù)營運部
    為客戶提供專業(yè)的銀行卡帳戶后臺服務(wù),包括:銀行卡開戶銷戶,更新客戶資料資料,解答客人的問題等。
    -信用卡及貸款營運部
    為匯豐集團客戶提供信用卡/信貸相關(guān)后臺服務(wù)支持,主要業(yè)務(wù)包括:更新以及維護客戶資料,信用卡積分兌換等。
    -樓宇按揭營運部
    為匯豐集團客戶提供專業(yè)的按揭業(yè)務(wù)后臺支持,主要業(yè)務(wù)包括:客戶按揭的相關(guān)資料審核,更新以及維護,風險控制措施的完善和釋放按揭貸款等(包括呼出/接入電話客戶服務(wù))
    人力資源助理 (兼職)
    職位要求:
    - 18歲以上在校學(xué)生, 或大專以上
    - 粵語流利,良好的英文讀寫能力;
    - 有積極進取心及團隊合作精神,良好的溝通和邏輯能力;
    - 打字、計算機操作熟練;
    - 確保每月工作時間至少80小時或以上,能持續(xù)工作半年;
    - 工作時間為上午9點到下午6點,可接受加班
    工作地點:廣州越秀區(qū)或佛山禪城區(qū)
    截止日期為8月1日