商務報告的可讀

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許多人在寫完報告之后往往會遺忘或忽視報告寫作的最后一個過程:對報告進行編輯排版,使之結構清晰,內容便于讀者閱讀。報告中所增加的一些信息或符號如同公路上的路標指引司機開車一樣為讀者降低閱讀難度,加快閱讀速度,這一點對爭分奪秒的商業(yè)人士來說尤為重要。以下是一些提供報告可讀性的常見手段:
    •為報告提供小標題;
    •使用小段落,盡量做到每個小話題都用一個段落來闡述;
    •段落與段落之間空一行;
    •提供段落的小標題;
    •使用列舉符號羅列具體信息;
    •使用星號或下劃線強調重點內容。
    下面為一份非正式報告的兩種形式,毋庸置疑,第二篇經過編輯后的版本結構清晰、層次分明,內容清楚、一目了然,其格式不論是對寫正式報告還是非正式報告都值得借鑒。
    Sample 1
    Proposed Incentive Scheme
    Mr. John Smith, Office Manager, has asked me to write this report on a proposed incentive scheme offering rewards, possibly financial, to members of staff for money-saving ideas or ways to improve work practices.
    A sample of workers was individually asked for their opinions. The following is the findings: most thought the incentive scheme was a good idea; most preferred financial rewards; some suggested time off instead; a few thought this was a management area. In general most workers were in favor of an incentive scheme offering financial rewards. It is recommended that the scheme be introduced.
    Richard Stewart
    March 18, 2007
    Sample 2
    Report on a Proposed Incentive Scheme Terms of Reference:
    Mr. John Smith, Office Manager, has asked me to write this report on a proposed incentive scheme offering rewards, possibly financial, to members of staff for money-saving ideas or ways to improve work practices.
    Proceedings:
    A sample of workers was individually asked for their opinions.
    Findings:
    Most thought the incentive scheme was a good idea.
    Most preferred financial rewards.
    Some suggested time off instead.
    A few thought this was a management area.
    Conclusions:
    In general most workers were in favor of an incentive scheme offering financial rewards.
    Recommendations:
    It is recommended that the scheme be introduced.
    Richard Stewart
    March 18, 2007
    總之,在商務英語各類報告的寫作過程中若能抓住以上幾點來寫,不愁無從下筆。當然,這還要學習者平時英語知識和商務知識的積累,才能達到更好的效果