BEC高級口試真題及應考提示2

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23. product management: the importance of teamwork for the effective management of projects
    24. health and safety: how to develop a responsible attitude among staff to the health and safety requirements of accompany
    25. technology: the importance of computer skills for the workplace of the future
    26. communications: how to ensure that e-mail is used appropriately by staff for internal and external communications
    27. staff development: how to administer a staff budget effectively
    28. market research: the importance of finding out about customers’ habits and attitudes
    29. financial management: how to identify ways of reducing costs in a company
    30. communication: how to achieve an effective working relationship between different departments within a company
    31. communication skills: the importance of understanding cultural differences when working in an international environment
    32. personnel management: the importance of providing employees with clear job descriptions
    33. company growth: how to ensure that company growth proceeds at the optimum rate
    34. time management: how to manage a heavy workload effectively
    35. health and safety: the importance to a company of having a health and safety policy
    36. human resources: how to ensure that staff at all levels receive appropriate feedback on individual performance
    samples
    customer relations: how to maintain customer interest in a company’s products
    as is know to all, it is very important for a company to maintain customer interest in their products. i think a company should try every possible way to retain its current customers.
    first, it should always make sure that it provides its customers with quality goods and after-sales service. second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care of their needs and demands. third, if possible it may provide some incentives to its old customers