Checking in for a Group
Receptionist (R) : Good morning. May I help you?
Guest ( G ) : Yes. Our company has made a reservation for this weekend.
R: Whats its name, sir?
G: Thomas & Son Trading Corporation.
R: Lets have a check. Yes, your staff of 30 people are on a tour, for December 18th, 19th and 20th, two suite, 14TWBs. Is that right?
G: Yes. The suites are for the head, and the twin-bed room for the rest of the staff.
R: Would you please put it down on the registration forms?
G: Okay. But two of our colleagues have not turned up yet and we have no idea when they will arrive.
R: Dont worry, sir. Since yours is a guaranteed reservation, well block the rooms for 24 hours in ease of no-show. But the expense is on your side.
G: No problem.
R: I see. Is your company going to cover all the expenses?
G: Yes. It will cover all the expenses with our voucher.
R: Very well. Your rooms are on the same floor. Here are the room-key cards for you to assign to your members.
G: Thank you.
Receptionist (R) : Good morning. May I help you?
Guest ( G ) : Yes. Our company has made a reservation for this weekend.
R: Whats its name, sir?
G: Thomas & Son Trading Corporation.
R: Lets have a check. Yes, your staff of 30 people are on a tour, for December 18th, 19th and 20th, two suite, 14TWBs. Is that right?
G: Yes. The suites are for the head, and the twin-bed room for the rest of the staff.
R: Would you please put it down on the registration forms?
G: Okay. But two of our colleagues have not turned up yet and we have no idea when they will arrive.
R: Dont worry, sir. Since yours is a guaranteed reservation, well block the rooms for 24 hours in ease of no-show. But the expense is on your side.
G: No problem.
R: I see. Is your company going to cover all the expenses?
G: Yes. It will cover all the expenses with our voucher.
R: Very well. Your rooms are on the same floor. Here are the room-key cards for you to assign to your members.
G: Thank you.