ACD group 自動呼叫分配器組。
ACD 自動呼叫分配器
Agent Busy 業(yè)務員忙
Agent Event Cause codes 業(yè)務員事件碼
Agent Logged Off 業(yè)務員注銷
Agent Logged On 業(yè)務員登錄
Agent Not Ready 業(yè)務員未準備好
Agent Ready 業(yè)務員就緒
Agent State Event Reports 業(yè)務員狀態(tài)事件報告
Agent Working After Call 業(yè)務員呼叫后處理
Alternate Call Service 輪流通話
Answer Call Service 應答呼叫
Associate Data Service 相關數(shù)據(jù)服務
Auto-answer 自動應答
Back In Service 返回服務
Button group 按鈕組
Button 按鈕(呼叫操作點)
Call Cleared 呼叫清除
Call Completion Service 呼叫完成服務(建立呼叫)
Call Event Cause codes 呼叫事件碼
Call Event Reports 呼叫狀態(tài)事件報告
Call Information呼叫信息
Change Monitor Filter Service改變監(jiān)視過濾器
Clear Call Service 清除呼叫
Clear Connection Service 清除連接服務
Concatenate Message 連接信息
Conference Bridge 會議橋
Conference Call Service 會議呼叫服務
Conferenced 生成會議
Connection Cleared 連接清除
Consultation Call Service 咨詢呼叫
Data Path Resumed 數(shù)據(jù)通路恢復
Data Path Suspended 數(shù)據(jù)通路掛起
Delete Message 刪除信息
Delivered 已傳送呼叫
Divert Call Service 轉(zhuǎn)移呼叫
Diverted 呼叫轉(zhuǎn)移/釋放
Do Not disturb 免打擾功能已設置
Escape Service 擴展服務(非標準服務)
Established 呼叫建立
Event Report Service事件報告服務
Failed 失敗
FastData 快速發(fā)送數(shù)據(jù)
Feature Event Reports
Forwarding 呼叫跟蹤
Held 保留
Hold Call Service 呼叫保留
I/O Service Cause codes 服務事件碼
Line group 線路組(群)
Line 線路
ACD 自動呼叫分配器
Agent Busy 業(yè)務員忙
Agent Event Cause codes 業(yè)務員事件碼
Agent Logged Off 業(yè)務員注銷
Agent Logged On 業(yè)務員登錄
Agent Not Ready 業(yè)務員未準備好
Agent Ready 業(yè)務員就緒
Agent State Event Reports 業(yè)務員狀態(tài)事件報告
Agent Working After Call 業(yè)務員呼叫后處理
Alternate Call Service 輪流通話
Answer Call Service 應答呼叫
Associate Data Service 相關數(shù)據(jù)服務
Auto-answer 自動應答
Back In Service 返回服務
Button group 按鈕組
Button 按鈕(呼叫操作點)
Call Cleared 呼叫清除
Call Completion Service 呼叫完成服務(建立呼叫)
Call Event Cause codes 呼叫事件碼
Call Event Reports 呼叫狀態(tài)事件報告
Call Information呼叫信息
Change Monitor Filter Service改變監(jiān)視過濾器
Clear Call Service 清除呼叫
Clear Connection Service 清除連接服務
Concatenate Message 連接信息
Conference Bridge 會議橋
Conference Call Service 會議呼叫服務
Conferenced 生成會議
Connection Cleared 連接清除
Consultation Call Service 咨詢呼叫
Data Path Resumed 數(shù)據(jù)通路恢復
Data Path Suspended 數(shù)據(jù)通路掛起
Delete Message 刪除信息
Delivered 已傳送呼叫
Divert Call Service 轉(zhuǎn)移呼叫
Diverted 呼叫轉(zhuǎn)移/釋放
Do Not disturb 免打擾功能已設置
Escape Service 擴展服務(非標準服務)
Established 呼叫建立
Event Report Service事件報告服務
Failed 失敗
FastData 快速發(fā)送數(shù)據(jù)
Feature Event Reports
Forwarding 呼叫跟蹤
Held 保留
Hold Call Service 呼叫保留
I/O Service Cause codes 服務事件碼
Line group 線路組(群)
Line 線路