商務(wù)英語(BEC)實(shí)戰(zhàn):商務(wù)電話必殺技(3)2

字號(hào):

QUIZ (小測驗(yàn))
    現(xiàn)在,我們來進(jìn)行一個(gè)很有趣的測試,看看你學(xué)到了多少。
    1) If someone answers the phone with, "how may I direct your call?", they must be:
    a) A secretary for the boss
    b) A secretary for many people
    c) Not at the front desk
    d) Not professional
    2) "Patch me through," means:
    a) Put me on hold
    b) Connect me to
    c) ASAPwww.Examda.CoM
    d) Hold on
    3) Which is false?
    a) Sir means man
    b) Mam means woman
    c) Necessary means important
    d) Compliment means prize
    4) What does the accounting department do?
    a) Sell things考試大(www.Examda。com)
    b) Deal with money
    c) Be accountable
    d) Answer the phones
    答案:
    1.b 2.b 3. d 4. b