business process management is not a new concept, not even a new term. It is related to changes in the field of business processes, such as the Business Process Improvement (BPI), Business Process Reengineering (BPR), business process innovations develop. Process management technology is also from the early work flow management, EAI, process automation, process integration, process modeling, process optimization, and other technologies develop.
We turn first to understand the nature of the business process.
Process is a group will enter into or out of the interaction of interrelated activities.
Enterprise to do what (What), depends on the owner or can be configured to do the things required by the resources (who is going to do, what to do). If you have or can be configured with the appropriate resources, the allocation of resources on the platform, enterprises do things this way for the performance of all the business process. Business process is to meet customer needs and achieve their own goals, in the logic business model (business and the environment, the internal logic of relations, etc.) guidance and under the conditions of the existing resources of products or services of a series of activities The actual process.
Enterprise value, objectives, resource allocation and business process relations, corporate values, goals decided the direction of flow, enterprise resource that organizational resources (people, values, ideas, ability and structure) and technical resources (material, equipment, information) is the business The forces that support the processes running.
Enterprises operating in the process, enterprise management and all operational activities for a variety of processes have shown that these processes is the final output of the enterprises delivered to the customer's product or service.
Business process management final decision on the value of enterprises and the realization of the objectives, deciding the allocation of resources of the performance, deciding the actual receipts. Therefore, the enterprise business process management business process management is the cornerstone of enterprise management.
The essence of business is to potential business processes into reality, an effective and successful implementation of it. In an increasingly competitive market economy, advanced concepts, technology, products soon to other enterprises to learn and beyond, constitute commercial elements of the other characteristics are gradually become lost to a homogenization of things. Needless to say, successful enterprise business processes have gradually become in the conference room to discuss and study the contents. How to achieve business process automation, making their own independent business to achieve seamless integration, how to maintain the synergies between business partners, and to establish a flexible mechanism of these enterprises have become the most important issue.
The IS (information systems) development approach to the shortcomings of the demand is not clear, efficiency is not high. In this way of thinking process management under the IT field is only a minor branch of, rather than as a driving force to consider. More serious is the mode of thinking in this process was cured in the system, enterprises can not change as the business environment and facilitate the rapid changes in their business processes.
The emergence of business process management, changed the IT way of thinking. It hoped that the existing IS system development in the expression of business needs, rooted in the application of the system in the process of making a clear definition. For the realization of business process management, management systems must be able to facilitate the rapid analysis of business processes, business data tool, in order to determine the optimal business processes and guide the realization of commercial purposes. business process management is to use a common language to convey to business partners for special business processes clear description.
Well-known international consulting firm Gartner Inc. Is the definition of business process management is: business process management is a description of a group of services and tools in general terms, these services and tools for in-process management (such as flow analysis, definition, implementation, monitoring and management) to provide support.
Figure 1 business process management and the life cycle of WFM
Currently, business process management The study focused on:
◎ theoretical basis: business process management system, model, the definition of language study;
◎ Technology: business process management simulation and assessment; Affairs of the process; Web Service, XML, technology and other components in the application of business process management;
◎ applications: business process management the implementation of technology in different areas of application methods.
We turn first to understand the nature of the business process.
Process is a group will enter into or out of the interaction of interrelated activities.
Enterprise to do what (What), depends on the owner or can be configured to do the things required by the resources (who is going to do, what to do). If you have or can be configured with the appropriate resources, the allocation of resources on the platform, enterprises do things this way for the performance of all the business process. Business process is to meet customer needs and achieve their own goals, in the logic business model (business and the environment, the internal logic of relations, etc.) guidance and under the conditions of the existing resources of products or services of a series of activities The actual process.
Enterprise value, objectives, resource allocation and business process relations, corporate values, goals decided the direction of flow, enterprise resource that organizational resources (people, values, ideas, ability and structure) and technical resources (material, equipment, information) is the business The forces that support the processes running.
Enterprises operating in the process, enterprise management and all operational activities for a variety of processes have shown that these processes is the final output of the enterprises delivered to the customer's product or service.
Business process management final decision on the value of enterprises and the realization of the objectives, deciding the allocation of resources of the performance, deciding the actual receipts. Therefore, the enterprise business process management business process management is the cornerstone of enterprise management.
The essence of business is to potential business processes into reality, an effective and successful implementation of it. In an increasingly competitive market economy, advanced concepts, technology, products soon to other enterprises to learn and beyond, constitute commercial elements of the other characteristics are gradually become lost to a homogenization of things. Needless to say, successful enterprise business processes have gradually become in the conference room to discuss and study the contents. How to achieve business process automation, making their own independent business to achieve seamless integration, how to maintain the synergies between business partners, and to establish a flexible mechanism of these enterprises have become the most important issue.
The IS (information systems) development approach to the shortcomings of the demand is not clear, efficiency is not high. In this way of thinking process management under the IT field is only a minor branch of, rather than as a driving force to consider. More serious is the mode of thinking in this process was cured in the system, enterprises can not change as the business environment and facilitate the rapid changes in their business processes.
The emergence of business process management, changed the IT way of thinking. It hoped that the existing IS system development in the expression of business needs, rooted in the application of the system in the process of making a clear definition. For the realization of business process management, management systems must be able to facilitate the rapid analysis of business processes, business data tool, in order to determine the optimal business processes and guide the realization of commercial purposes. business process management is to use a common language to convey to business partners for special business processes clear description.
Well-known international consulting firm Gartner Inc. Is the definition of business process management is: business process management is a description of a group of services and tools in general terms, these services and tools for in-process management (such as flow analysis, definition, implementation, monitoring and management) to provide support.
Figure 1 business process management and the life cycle of WFM
Currently, business process management The study focused on:
◎ theoretical basis: business process management system, model, the definition of language study;
◎ Technology: business process management simulation and assessment; Affairs of the process; Web Service, XML, technology and other components in the application of business process management;
◎ applications: business process management the implementation of technology in different areas of application methods.