1.It may be inferred from the passage that _______.
A) customer service in Israel is now improving
B) wealthy Israeli customers are hard to please
C) the tourist industry has brought chain stores to Israel
D) Israeli customers prefer foreign produce to domestic ones
這道題要求用推理的思路逐個(gè)篩選。根據(jù)第二段中“The electric company, whose...survey sheets.”可以判斷Ａ）是正確答案。
2.In the author’s views, higher service standards are impossible in Israel _________.
A) if customer complaints go unnoticed by the management
B) unless foreign companies are introduced in greater numbers
C) if there’s no competition among companies
D) without strict routine training of employees
解此題先看一下第一段的邏輯思路：隨著富裕，Israeli消費(fèi)者的要求提高了（起因）——高水平的服務(wù)出現(xiàn)了（觀點(diǎn)）——表現(xiàn)為三家公司的競爭（例證）——沒有競爭就沒有一切（結(jié)論）。因此，通過逆向思維很容易選出Ｃ）。
3. If someone in Israel today needs a repairman in case of a power failure, ________ .
A) they can have it fixed in no time
B) it’s no longer necessary to make an appointment
C) the appointment takes only half a day to make
D) they only have to wait half an hour at most
題目給出了一種假設(shè)，要求根據(jù)假設(shè)選出一種結(jié)果。根據(jù)第二段中：“ The electric company, ... Now, appointments are scheduled to the half hour. ” D）為正確答案。
4. The example of E1 A1 Airlines shows that _______ .
A) revengeful customers are a threat to the monopoly of enterprises
B) an ad campaign is a way out for enterprises in financial difficulty
C) a good slogan has great potential for improvement service
D) staff retraining is essential for better service
A) customer service in Israel is now improving
B) wealthy Israeli customers are hard to please
C) the tourist industry has brought chain stores to Israel
D) Israeli customers prefer foreign produce to domestic ones
這道題要求用推理的思路逐個(gè)篩選。根據(jù)第二段中“The electric company, whose...survey sheets.”可以判斷Ａ）是正確答案。
2.In the author’s views, higher service standards are impossible in Israel _________.
A) if customer complaints go unnoticed by the management
B) unless foreign companies are introduced in greater numbers
C) if there’s no competition among companies
D) without strict routine training of employees
解此題先看一下第一段的邏輯思路：隨著富裕，Israeli消費(fèi)者的要求提高了（起因）——高水平的服務(wù)出現(xiàn)了（觀點(diǎn)）——表現(xiàn)為三家公司的競爭（例證）——沒有競爭就沒有一切（結(jié)論）。因此，通過逆向思維很容易選出Ｃ）。
3. If someone in Israel today needs a repairman in case of a power failure, ________ .
A) they can have it fixed in no time
B) it’s no longer necessary to make an appointment
C) the appointment takes only half a day to make
D) they only have to wait half an hour at most
題目給出了一種假設(shè)，要求根據(jù)假設(shè)選出一種結(jié)果。根據(jù)第二段中：“ The electric company, ... Now, appointments are scheduled to the half hour. ” D）為正確答案。
4. The example of E1 A1 Airlines shows that _______ .
A) revengeful customers are a threat to the monopoly of enterprises
B) an ad campaign is a way out for enterprises in financial difficulty
C) a good slogan has great potential for improvement service
D) staff retraining is essential for better service