一、Apology Letter
詞匯：
apologize to sb. for sth. 因?yàn)?..向某人道歉
awfully 非常
behavior 行為
excuse 借口
failure 失敗
fault 錯(cuò)誤
forgive 原諒
ignorant 無(wú)知的
inconsiderateness 不顧及他人
inconvenience 不方便
make an apology 道歉
make up for it 彌補(bǔ)
misunderstanding 誤解
negligent 疏忽的
offend 冒犯
overlook 忽略
regret后悔
remedy 補(bǔ)救
remove 消除
shoulder the responsibility 承擔(dān)責(zé)任
thoughtless 欠考慮的
句型：
1) I am awfully/terribly sorry for what I have done.
2) I feel very guilty for what I have done to you.
3) I am afraid what I have done has caused many inconveniences to you.
4) I regret to inform. you that I am unable to do…
5) Please accept my most cordial and humblest apologies for…once more.
6) I will try my utmost not to make such a stupid mistake again.
7) I am so sorry to have put you to so much trouble
二、Inquiry Letter
詞匯：
inquire about 咨詢(xún)
seek尋求
obtain 獲得
regarding, concerning 關(guān)于
provide sb with sth 提供
inform. sb. of sth.通知某人某事
convenience方便
look forward to (doing) sth.盼望...
prompt / immediate 及時(shí)的
take into account of sth. / take sth. into account 考慮到...
detailed詳細(xì)的
essential / necessary必要的
grateful / obliged 感激的
appreciation感激
be concerned about... 對(duì)...關(guān)心
詞匯：
apologize to sb. for sth. 因?yàn)?..向某人道歉
awfully 非常
behavior 行為
excuse 借口
failure 失敗
fault 錯(cuò)誤
forgive 原諒
ignorant 無(wú)知的
inconsiderateness 不顧及他人
inconvenience 不方便
make an apology 道歉
make up for it 彌補(bǔ)
misunderstanding 誤解
negligent 疏忽的
offend 冒犯
overlook 忽略
regret后悔
remedy 補(bǔ)救
remove 消除
shoulder the responsibility 承擔(dān)責(zé)任
thoughtless 欠考慮的
句型：
1) I am awfully/terribly sorry for what I have done.
2) I feel very guilty for what I have done to you.
3) I am afraid what I have done has caused many inconveniences to you.
4) I regret to inform. you that I am unable to do…
5) Please accept my most cordial and humblest apologies for…once more.
6) I will try my utmost not to make such a stupid mistake again.
7) I am so sorry to have put you to so much trouble
二、Inquiry Letter
詞匯：
inquire about 咨詢(xún)
seek尋求
obtain 獲得
regarding, concerning 關(guān)于
provide sb with sth 提供
inform. sb. of sth.通知某人某事
convenience方便
look forward to (doing) sth.盼望...
prompt / immediate 及時(shí)的
take into account of sth. / take sth. into account 考慮到...
detailed詳細(xì)的
essential / necessary必要的
grateful / obliged 感激的
appreciation感激
be concerned about... 對(duì)...關(guān)心