101. Which of the following are valid case priorities for a Cisco TAC?
a. Priority 1 - Production network situation down*
b. Priority 2 - Production network performance seriously degraded
c. Priority 3 - Production performance degraded
d. Priority 4 - Information needed about Cisco products
102. What feature must be configured on a Cisco router if NetBEUI is to be moved across remote networks?
a. Static route
b. Helper addresses
c. Source-routing bridging*
d. All of the above
103. Which of the following commands will provide the administrator with a list of Novell servers on the network?
a. show ipx traffic
b. debug ipx ipxwan
c. show ipx route
d. show ipx servers*
104. What command displays the ring state information as well as hardware and microcode version information?
a. show interfaces tokenring
b. show controllers token*
c. show interfaces
d. show controllers serial
105. What information will be provided by the ‘debug ip packet’ command?
a. Information regarding IP packets*
b. Information regarding any packet that transits the router
c. Information regarding IP routing events
d. Information regarding TCP sessions
106. What command lists the output of the currently running configuration and the state of the router?
107. Catalyst switches can place two or more VLANs on a single non-trunk port. True or false?
a. True
b. False*
108. What IOS command displays the contents of the internal FLASH memory?
109. You have just finished entering a series of debug commands. The performance of the router has dramatically degraded and none of the debugging commands have reached the terminal. Which of the following are most likely to have caused the problem?
a. The router has lost its configuration stored in NVRAM
b. The router contains a version of IOS that does not understand one of the debug commands you issued
c. The router was overloaded causing severe performance degradation because the ‘debug all’ command was entered*
d. The ‘terminal monitor’ command was never issued*
110. What command lists the information about the configured ring speed and bridging capabilities?
111. Which of the following troubleshooting steps should be documented?
a. Observing the problem*
b. Generate errors
c. Define the problem*
d. Implement the action plan*
e. Observe changes*
112. Which of the following types of troubleshooting tools is commonly used to display packet data?
a. Protocol Analyzer*
b. Oscilloscopes
c. Time Domain Reflector
d. Network Monitor
113. Which Cisco troubleshooting software provides remote traffic-analysis statistics through the Remote Monitoring Protocol?
a. Netsys Baseliner
b. TrafficDirector*
c. VlanDirector
d. Cisco Resource Manager
114. You have recently converted from completely process-switching packets to fast-switching. What command will provide statistics about how many packets are using each method?
a. show environment all
b. show interface stats*
c. show diagbus
d. show processes
115. Which of these commands will display VLAN information?
a. show vtp domain*
b. show VLAN cdp
c. show port
d. show vlans
116. Which router command will list the current version of IOS running a router?
a. show vlans
b. show version*
c. show snmp
d. show ip
117. Which of these commands is used to display the IP route table?
a. show route-map
b. show running-config
c. show ip route rip
d. show ip route*
118. Which of these commands will verify the serial and line connection from the local router, through the service provider’s network, and finally to the remote CSU/DSU?
a. external loopback
b. internal loopback
c. local loopback
d. remote line loopback*
119. Which commands can be used to display the microcode version in the FDDI line module of a FDDI interface?
a. show microcode fddi
b. show controllers fddi*
c. show controllers cbus*
d. show interfaces fddi
120. ________ is established by the service provider and guarantees levels of service within the frame relay network.
a. DE
b. FECN
c. BECN
d. CIR*
121. What is the function of a default gateway?
a. It is used to provide the default network
b. It is a default next hop if the router or host does not know a route to the destination*
c. It provides the method of returning network management information to the router
d. None of the above
122. The ping command ________.
a. Works by using the error messages generated by routers when a datagram exceeds its TTL
b. Can be used to isolate between a routing, data link, or physical infrastructure issue and an application/transport problem*
c. Lists the output of the currently running configuration and the state of the router
d. Can be used to reset statistical counters, delete entries from internal router tables, and reset hardware logic
123. Which of the following ‘debug’ commands displays information on RIP routing transactions, including complete routing tables?
a. debug ip icmp
b. debug rip
c. debug ip routing
d. debug ip rip*
124. What two types of filters does LANWatch use?
a. Capture*
b. Display*
c. Access lists
d. Size
125. Which of these commands will provide the administrator with a list of Novell servers on the network?
a. show ipx routing
b. show ipx traffic
c. show ipx servers*
d. debug ipx ipxwan
126. Which of the following steps in the troubleshooting process recommends that you contact the users and conduct an inspection of the available management tools?
a. Gather facts*
b. Document facts
c. Create an action plan
d. Observe results
127. User report that network performance is slow on their Macintosh machines. You run ‘show AppleTalk traffic’ because you suspect a ZIP storm. What statistical counter should you inspect?
a. ZIP received*
b. ZIP sent
c. RTMP requests
d. NBP failures
128. When using routing protocols that do not support variable-length subnet masks such as IGRP and RIP, what problem will most likely occur?
a. Invalid timers
b. Missing routes*
c. Convergence time
d. Route flapping
129. Which of the following protocols requires the application to request retransmission of lost or corrupt packets?
a. Connection-oriented
b. TCP
c. SPX
d. Connectionless*
130. You install a new router and, after configuring interfaces with the correct IPX settings, are told users cannot access remote services. You run the ‘show ipx servers’ command and receive no services listed. What is the most likely reason?
a. Misconfigured access lists are preventing SAP announcements from propagating through the new router
b. NLSP routing has been configured within the router configuration
c. The frame encapsulation type on the new router is not set to that of the other directly connected devices*
d. IPX routing has not been enabled on the new router
131. If a protocol analyzer records a high number of collisions on a FDDI network, which of the following scenarios is the most likely cause?
a. Collisions cannot occur on a token-based network; therefore, the protocol analyzer is reporting incorrect data*
b. Hold-down timers are not consistent throughout the network
c. A network card has failed and is not generating invalid signaling
d. The current utilization of the network is greater than 30 percent
132. Which tow types of filters do most network analyzers use?
a. Access lists
b. Size
c. Display*
d. Capture*
133. Which of the following commands should be issued to verify the keepalive setting on a serial interface?
a. show serial interface
b. show interface serial *
c. show ip interface
d. show frame-relay interface
134. Which of the following debug commands will display information about layer 3 call establishments?
a. debug isdn q931*
b. debug isdn events*
c. debug isdn calls
d. debug isdn q921
135. Which of the following commands provides system uptime information?
a. uptime
b. show version*
c. show flash
d. show config
136. Which of the following protocols provides a simple, efficient means of transferring small amounts of data across a network?
a. ATP*
b. RTMP
c. ZIP
d. AARP
137. While implementing your action plan, you make changes to the network which make it inoperable. Which of the following steps should you take?
a. Continue with the action plan until finished with the process
b. Remove all changes and return the network to its original configuration*
c. Discard the current action plan and begin debugging the new platform
d. Begin new troubleshooting process starting from this new state
138. Which of the basic IP management functions is provided by ARP?
a. Reliable transport methods using sequencing and sliding window techniques
b. Flow control using Source Quench messages
c. Reachability testing to verify host connectivity using Echo and Echo Reply
d. MAC address resolution and caching*
139. To which OSI layers does Novell NetWare specifically map?
a. Layers 3 through 7*
b. Layers 4 through 7
c. Layers 2 through 7
d. All layers
140. You connect your ISDN router to your service provider’s network but have not yet configured any Service Profile Identifiers. The ISDN connection should correctly initialize up to which layer?
a. Layer 2 (Data Link)*
b. Layer 1 (Physical)
c. Layer 3 (Network)
d. The connection will not initialize at all
141. Where are the system error messages sent by default?
a. The console*
b. System logs are turned off by default
c. An internal buffer
d. Virtual terminals
142. What Cisco IOS command will produce detailed IPX routing process information?
143. Which of the following are possible causes for a frame relay PVC not coming up?
a. LMI type is configured for ‘a(chǎn)uto’
b. Mismatched DLCI numbers*
c. Duplicated DLCI numbers on the router*
d. Mismatched encapsulation type*
144. Which of the following options will enable logging for the Windows Telnet applications?
a. Select Start Logging from the Terminal menu*
b. Select View Logs from the File menu
c. Change the preferences using the Terminal menu
d. Select Start Logging from the Preferences menu
145. You want to use the ‘debug ipx packet’ command to isolate an IPX problem. Which command must be issued first to be able to truly view all IPXpackets that transit the router?
a. co ipx route cache
b. no ipx route-cache*
c. ipx route-cache
d. clear ipx route-cache
146. Which of these switching types is only available for the Cisco 7500 series routers?
a. Optimum*
b. Fast
c. Autonomous
d. Process
147. What information must be provided when opening a TAC case?
a. Name, phone number, email*
b. Company Name*
c. Unit Serial Number*
d. Contract Number*
e. Current Location
148. On the Cisco Online Web site, which of the following is a tool that decodes information given by the router’s show stack command?
a. stack decoder*
b. stack breakout
c. stack encoder
d. stack remover
149. Several new line cards are installed on a Cisco 7500 series router. Which of these commands will verify that all modules have been properly installed and can be seen by the router?
a. show all
b. show controllers
c. show controllers cbus*
d. show interfaces
150. Which of the following are provided by issuing the ‘show interface’ command?
a. Interface description*
b. Error statistics*
c. Interface status*
d. Layer-4 encapsulation type
151. Which of the following protocols maps network layer addresses to their corresponding MAC sublayer address?
a. RTMP
b. AARP*
c. ZIP
d. ATP
152. Duplicate network numbers are suspected to be a cause of problems. Which of the following commands is used to locate the problem?
a. show int e0
b. debug ipx sap events
c. show ipx servers*
d. debug ipx ipxwan
153. What is the difference between the ‘ping’ and ‘trace’ utilities?
a. ‘ping’ tests for IP connectivity and ‘trace’ tests for TCP connectivity
b. ‘ping’ is an end-to-end test and ‘trace’ is a step-by-step test*
c. ‘ping’ uses ICMP and ‘trace’ uses UDP
d. They are the same ICMP message type
154. Which bit notifies the next hop device that congestion was encountered in the direction opposite of the travelling frame?
a. DE
b. FECN
c. CIR
d. BECN*
155. Which of the following are means of contacting the Cisco TAC?
a. Email*
b. Telephone*
c. CCO Web site*
d. Mail
e. Fax*
156. What information is provided by the ‘show interface ’ command?
a. Interface description
b. Interface status
c. Error statistics
d. Statistical information
e. All of the above*
157. Which of the following are the functional areas of network management as defined by ISO?
a. Fault management*
b. Security management*
c. Performance management*
d. Configuration and name management*
e. Accounting management*
158. Which of the following can be used to manage IOS configurations via the Internet?
a. Network Monitor
b. CiscoWorks 2000*
c. Netsys baseliner
d. Protocol analyzer
159. Which of the following specifications outlined in FDDI handles data link addressing?
a. PHY
b. MAC*
c. SMT
d. PMD
160. An ISDN call initially succeeds, but pings and other packets fail. Which of the following are a likely cause?
a. Faulty cable
b. Misconfiguration of CHAP*
c. Incorrect speeds between the switch and router
d. Incorrect or missing route*
161. Which of the following commands will display the RIP route table?
a. show running-config
b. show route-map
c. show ip interface
d. show ip route rip*
162. Which of the following commands displays information on RIP routing table updates and route cache updates?
a. debug ip icmp
b. debug ip routing*
c. debug ip rip
d. debug rip
163. Which of the following protocols are categorized as link-state protocols?
a. NLSP*
b. OSPF*
c. EIGRP
d. RIP
164. The show command ___________.
a. Can be used to reset statistical counters, delete entries from internal router tables, or reset hardware logic
b. Lists the output of the currently running configuration and the state of the router*
c. Can be used to isolate between a routing, data link, or physical infrastructure issue and an application/transport problem
d. Works by using the error messages generated by routers when a datagram exceeds its TTL
165. Which of the following information fields are displayed by the ‘show frame-relay pvc’ command?
a. DLCI number
b. FECN stats
c. Interface stats
d. DE stats
e. BECN stats
f. All of the above*
166. If users can access some hosts on the local network and others cannot, what is the most likely cause of the problem?
a. Invalid subnet mask on the failing clients*
b. Invalid routing table entry in the local router
c. Incorrect helper address on the local router
d. Invalid default gateway address on the failing clients
167. Which of the following values should be set into the configuration register so that the NVRAM is bypassed while performing password recovery?
a. 0x2102
b. 0x2142*
c. r/o
d. o/r
168. What two features does Token Ring possess that Ethernet does not?
a. Dual rings
b. Fault isolation*
c. MAC addressing
d. Token passing*
169. Which of the following IOS commands will remove all routes from the AppleTalk routing table?
a. delete AppleTalk route
b. delete AppleTalk routes
c. clear AppleTalk routes
d. Only individual routes can be removed*
170. What is statement accurately and specifically defines the symptoms of a network failure or problem?
a. Action statement
b. Problem statement*
c. Trouble statement
d. Process statement
171. Which command displays information about the FDDI ring transactions?
a. debug fddi smt-packets*
b. debug fddy transactions
c. debug fddi-all
d. debug fddi packets
172. What are windows used for in TCP data transfers?
a. To define the size of the packet, otherwise known as MTU
b. To define the port the transfer will use
c. To define how long the TCP transfer can last
d. To define how many bytes are sent before an ACK is received*
173. Which of these commands will display spanning-tree information?
a. show spantree*
b. show span
c. show spanning-tree
d. show neighbors cdp
174. Which of the following provide switch utilization?
a. Cisco Works 2000
b. CLI*
c. CWSI*
d. All of the above
175. Using the _________ command identifies the data terminal equipment or data communication equipment.
a. show interfaces
b. show controllers token
c. show interfaces fddi
d. show controllers serial
Answer Key:
1. A,C
2. C,D
3. show environment all
4. Packet Internet groper
5. A
6. show ip interface
7. B
8. B
9. A
10. A
11. C
12. C
13. D
14. B
15. C
16. D
17. C
18. show interfaces ethernet
19. B
20. C
21. D
22. A
23. A
24. B
25. A
26. show cdp neighbors detail
27. boundary dysfunctionality
28. C
29. D
30. B
31. show AppleTalk nbp
32. A,D,E
33. D
34. A,B,C,D
35. A
36. D
37. A
38. C
39. A
40. C
41. D
42. B,C,D
43. A,D
44. D
45. D
46. B,D
47. A
48. A
49. C
50. debug apple routing
51. D
52. show interfaces serial
53. C
54. C
55. C
56. B
57. C,D
58. A,C,D,E
59. B
60. D
61. C
62. B,C,D
63. B
64. B,C,E
65. C
66. B
67. A
68. B
69. B,D
70. B
71. A,B
72. A
73. B
74. A
75. A
76. D
77. C
78. C,D
79. show cdp neighbors detail
80. B,C
81. B
82. B,D,E
83. B,C
84. A
85. A
86. D
87. C,D
88. B
89. D
90. A
91. A,D
92. clear ipx route
93. A
94. A,B,E
95. A
96. C
97. D
98. A
99. C
100. A
101. A
102. C
103. D
104. B
105. A
106. show running config
107. B
108. show flash
109. C,D
110. show interfaces token ring
111. A,
C,D,E
112. A
113. B
114. B
115. A
116. B
117. D
118. D
119. B,C
120. D
121. B
122. B
123. D
124. A,B
125. C
126. A
127. A
128. B
129. D
130. C
131. A
132. C,D
133. B
134. A,B
135. B
136. A
137. B
138. D
139. A
140. A
141. A
142. debug ipx routing
143. B,C,D
144. A
145. B
146. A
147. A,B,C,D
148. A
149. C
150. A,B,C
151. B
152. C
153. B
154. D
155. A,B,C,E
156. E
157. A,B,C,D,E
158. B
159. B
160. B,D
161. D
162. B
163. A,B
164. B
165. F
166. A
167. B
168. B,D
169. D
170. B
171. A
172. D
173. A
174. B,C
175. D
a. Priority 1 - Production network situation down*
b. Priority 2 - Production network performance seriously degraded
c. Priority 3 - Production performance degraded
d. Priority 4 - Information needed about Cisco products
102. What feature must be configured on a Cisco router if NetBEUI is to be moved across remote networks?
a. Static route
b. Helper addresses
c. Source-routing bridging*
d. All of the above
103. Which of the following commands will provide the administrator with a list of Novell servers on the network?
a. show ipx traffic
b. debug ipx ipxwan
c. show ipx route
d. show ipx servers*
104. What command displays the ring state information as well as hardware and microcode version information?
a. show interfaces tokenring
b. show controllers token*
c. show interfaces
d. show controllers serial
105. What information will be provided by the ‘debug ip packet’ command?
a. Information regarding IP packets*
b. Information regarding any packet that transits the router
c. Information regarding IP routing events
d. Information regarding TCP sessions
106. What command lists the output of the currently running configuration and the state of the router?
107. Catalyst switches can place two or more VLANs on a single non-trunk port. True or false?
a. True
b. False*
108. What IOS command displays the contents of the internal FLASH memory?
109. You have just finished entering a series of debug commands. The performance of the router has dramatically degraded and none of the debugging commands have reached the terminal. Which of the following are most likely to have caused the problem?
a. The router has lost its configuration stored in NVRAM
b. The router contains a version of IOS that does not understand one of the debug commands you issued
c. The router was overloaded causing severe performance degradation because the ‘debug all’ command was entered*
d. The ‘terminal monitor’ command was never issued*
110. What command lists the information about the configured ring speed and bridging capabilities?
111. Which of the following troubleshooting steps should be documented?
a. Observing the problem*
b. Generate errors
c. Define the problem*
d. Implement the action plan*
e. Observe changes*
112. Which of the following types of troubleshooting tools is commonly used to display packet data?
a. Protocol Analyzer*
b. Oscilloscopes
c. Time Domain Reflector
d. Network Monitor
113. Which Cisco troubleshooting software provides remote traffic-analysis statistics through the Remote Monitoring Protocol?
a. Netsys Baseliner
b. TrafficDirector*
c. VlanDirector
d. Cisco Resource Manager
114. You have recently converted from completely process-switching packets to fast-switching. What command will provide statistics about how many packets are using each method?
a. show environment all
b. show interface stats*
c. show diagbus
d. show processes
115. Which of these commands will display VLAN information?
a. show vtp domain*
b. show VLAN cdp
c. show port
d. show vlans
116. Which router command will list the current version of IOS running a router?
a. show vlans
b. show version*
c. show snmp
d. show ip
117. Which of these commands is used to display the IP route table?
a. show route-map
b. show running-config
c. show ip route rip
d. show ip route*
118. Which of these commands will verify the serial and line connection from the local router, through the service provider’s network, and finally to the remote CSU/DSU?
a. external loopback
b. internal loopback
c. local loopback
d. remote line loopback*
119. Which commands can be used to display the microcode version in the FDDI line module of a FDDI interface?
a. show microcode fddi
b. show controllers fddi*
c. show controllers cbus*
d. show interfaces fddi
120. ________ is established by the service provider and guarantees levels of service within the frame relay network.
a. DE
b. FECN
c. BECN
d. CIR*
121. What is the function of a default gateway?
a. It is used to provide the default network
b. It is a default next hop if the router or host does not know a route to the destination*
c. It provides the method of returning network management information to the router
d. None of the above
122. The ping command ________.
a. Works by using the error messages generated by routers when a datagram exceeds its TTL
b. Can be used to isolate between a routing, data link, or physical infrastructure issue and an application/transport problem*
c. Lists the output of the currently running configuration and the state of the router
d. Can be used to reset statistical counters, delete entries from internal router tables, and reset hardware logic
123. Which of the following ‘debug’ commands displays information on RIP routing transactions, including complete routing tables?
a. debug ip icmp
b. debug rip
c. debug ip routing
d. debug ip rip*
124. What two types of filters does LANWatch use?
a. Capture*
b. Display*
c. Access lists
d. Size
125. Which of these commands will provide the administrator with a list of Novell servers on the network?
a. show ipx routing
b. show ipx traffic
c. show ipx servers*
d. debug ipx ipxwan
126. Which of the following steps in the troubleshooting process recommends that you contact the users and conduct an inspection of the available management tools?
a. Gather facts*
b. Document facts
c. Create an action plan
d. Observe results
127. User report that network performance is slow on their Macintosh machines. You run ‘show AppleTalk traffic’ because you suspect a ZIP storm. What statistical counter should you inspect?
a. ZIP received*
b. ZIP sent
c. RTMP requests
d. NBP failures
128. When using routing protocols that do not support variable-length subnet masks such as IGRP and RIP, what problem will most likely occur?
a. Invalid timers
b. Missing routes*
c. Convergence time
d. Route flapping
129. Which of the following protocols requires the application to request retransmission of lost or corrupt packets?
a. Connection-oriented
b. TCP
c. SPX
d. Connectionless*
130. You install a new router and, after configuring interfaces with the correct IPX settings, are told users cannot access remote services. You run the ‘show ipx servers’ command and receive no services listed. What is the most likely reason?
a. Misconfigured access lists are preventing SAP announcements from propagating through the new router
b. NLSP routing has been configured within the router configuration
c. The frame encapsulation type on the new router is not set to that of the other directly connected devices*
d. IPX routing has not been enabled on the new router
131. If a protocol analyzer records a high number of collisions on a FDDI network, which of the following scenarios is the most likely cause?
a. Collisions cannot occur on a token-based network; therefore, the protocol analyzer is reporting incorrect data*
b. Hold-down timers are not consistent throughout the network
c. A network card has failed and is not generating invalid signaling
d. The current utilization of the network is greater than 30 percent
132. Which tow types of filters do most network analyzers use?
a. Access lists
b. Size
c. Display*
d. Capture*
133. Which of the following commands should be issued to verify the keepalive setting on a serial interface?
a. show serial interface
b. show interface serial *
c. show ip interface
d. show frame-relay interface
134. Which of the following debug commands will display information about layer 3 call establishments?
a. debug isdn q931*
b. debug isdn events*
c. debug isdn calls
d. debug isdn q921
135. Which of the following commands provides system uptime information?
a. uptime
b. show version*
c. show flash
d. show config
136. Which of the following protocols provides a simple, efficient means of transferring small amounts of data across a network?
a. ATP*
b. RTMP
c. ZIP
d. AARP
137. While implementing your action plan, you make changes to the network which make it inoperable. Which of the following steps should you take?
a. Continue with the action plan until finished with the process
b. Remove all changes and return the network to its original configuration*
c. Discard the current action plan and begin debugging the new platform
d. Begin new troubleshooting process starting from this new state
138. Which of the basic IP management functions is provided by ARP?
a. Reliable transport methods using sequencing and sliding window techniques
b. Flow control using Source Quench messages
c. Reachability testing to verify host connectivity using Echo and Echo Reply
d. MAC address resolution and caching*
139. To which OSI layers does Novell NetWare specifically map?
a. Layers 3 through 7*
b. Layers 4 through 7
c. Layers 2 through 7
d. All layers
140. You connect your ISDN router to your service provider’s network but have not yet configured any Service Profile Identifiers. The ISDN connection should correctly initialize up to which layer?
a. Layer 2 (Data Link)*
b. Layer 1 (Physical)
c. Layer 3 (Network)
d. The connection will not initialize at all
141. Where are the system error messages sent by default?
a. The console*
b. System logs are turned off by default
c. An internal buffer
d. Virtual terminals
142. What Cisco IOS command will produce detailed IPX routing process information?
143. Which of the following are possible causes for a frame relay PVC not coming up?
a. LMI type is configured for ‘a(chǎn)uto’
b. Mismatched DLCI numbers*
c. Duplicated DLCI numbers on the router*
d. Mismatched encapsulation type*
144. Which of the following options will enable logging for the Windows Telnet applications?
a. Select Start Logging from the Terminal menu*
b. Select View Logs from the File menu
c. Change the preferences using the Terminal menu
d. Select Start Logging from the Preferences menu
145. You want to use the ‘debug ipx packet’ command to isolate an IPX problem. Which command must be issued first to be able to truly view all IPXpackets that transit the router?
a. co ipx route cache
b. no ipx route-cache*
c. ipx route-cache
d. clear ipx route-cache
146. Which of these switching types is only available for the Cisco 7500 series routers?
a. Optimum*
b. Fast
c. Autonomous
d. Process
147. What information must be provided when opening a TAC case?
a. Name, phone number, email*
b. Company Name*
c. Unit Serial Number*
d. Contract Number*
e. Current Location
148. On the Cisco Online Web site, which of the following is a tool that decodes information given by the router’s show stack command?
a. stack decoder*
b. stack breakout
c. stack encoder
d. stack remover
149. Several new line cards are installed on a Cisco 7500 series router. Which of these commands will verify that all modules have been properly installed and can be seen by the router?
a. show all
b. show controllers
c. show controllers cbus*
d. show interfaces
150. Which of the following are provided by issuing the ‘show interface’ command?
a. Interface description*
b. Error statistics*
c. Interface status*
d. Layer-4 encapsulation type
151. Which of the following protocols maps network layer addresses to their corresponding MAC sublayer address?
a. RTMP
b. AARP*
c. ZIP
d. ATP
152. Duplicate network numbers are suspected to be a cause of problems. Which of the following commands is used to locate the problem?
a. show int e0
b. debug ipx sap events
c. show ipx servers*
d. debug ipx ipxwan
153. What is the difference between the ‘ping’ and ‘trace’ utilities?
a. ‘ping’ tests for IP connectivity and ‘trace’ tests for TCP connectivity
b. ‘ping’ is an end-to-end test and ‘trace’ is a step-by-step test*
c. ‘ping’ uses ICMP and ‘trace’ uses UDP
d. They are the same ICMP message type
154. Which bit notifies the next hop device that congestion was encountered in the direction opposite of the travelling frame?
a. DE
b. FECN
c. CIR
d. BECN*
155. Which of the following are means of contacting the Cisco TAC?
a. Email*
b. Telephone*
c. CCO Web site*
d. Mail
e. Fax*
156. What information is provided by the ‘show interface ’ command?
a. Interface description
b. Interface status
c. Error statistics
d. Statistical information
e. All of the above*
157. Which of the following are the functional areas of network management as defined by ISO?
a. Fault management*
b. Security management*
c. Performance management*
d. Configuration and name management*
e. Accounting management*
158. Which of the following can be used to manage IOS configurations via the Internet?
a. Network Monitor
b. CiscoWorks 2000*
c. Netsys baseliner
d. Protocol analyzer
159. Which of the following specifications outlined in FDDI handles data link addressing?
a. PHY
b. MAC*
c. SMT
d. PMD
160. An ISDN call initially succeeds, but pings and other packets fail. Which of the following are a likely cause?
a. Faulty cable
b. Misconfiguration of CHAP*
c. Incorrect speeds between the switch and router
d. Incorrect or missing route*
161. Which of the following commands will display the RIP route table?
a. show running-config
b. show route-map
c. show ip interface
d. show ip route rip*
162. Which of the following commands displays information on RIP routing table updates and route cache updates?
a. debug ip icmp
b. debug ip routing*
c. debug ip rip
d. debug rip
163. Which of the following protocols are categorized as link-state protocols?
a. NLSP*
b. OSPF*
c. EIGRP
d. RIP
164. The show command ___________.
a. Can be used to reset statistical counters, delete entries from internal router tables, or reset hardware logic
b. Lists the output of the currently running configuration and the state of the router*
c. Can be used to isolate between a routing, data link, or physical infrastructure issue and an application/transport problem
d. Works by using the error messages generated by routers when a datagram exceeds its TTL
165. Which of the following information fields are displayed by the ‘show frame-relay pvc’ command?
a. DLCI number
b. FECN stats
c. Interface stats
d. DE stats
e. BECN stats
f. All of the above*
166. If users can access some hosts on the local network and others cannot, what is the most likely cause of the problem?
a. Invalid subnet mask on the failing clients*
b. Invalid routing table entry in the local router
c. Incorrect helper address on the local router
d. Invalid default gateway address on the failing clients
167. Which of the following values should be set into the configuration register so that the NVRAM is bypassed while performing password recovery?
a. 0x2102
b. 0x2142*
c. r/o
d. o/r
168. What two features does Token Ring possess that Ethernet does not?
a. Dual rings
b. Fault isolation*
c. MAC addressing
d. Token passing*
169. Which of the following IOS commands will remove all routes from the AppleTalk routing table?
a. delete AppleTalk route
b. delete AppleTalk routes
c. clear AppleTalk routes
d. Only individual routes can be removed*
170. What is statement accurately and specifically defines the symptoms of a network failure or problem?
a. Action statement
b. Problem statement*
c. Trouble statement
d. Process statement
171. Which command displays information about the FDDI ring transactions?
a. debug fddi smt-packets*
b. debug fddy transactions
c. debug fddi-all
d. debug fddi packets
172. What are windows used for in TCP data transfers?
a. To define the size of the packet, otherwise known as MTU
b. To define the port the transfer will use
c. To define how long the TCP transfer can last
d. To define how many bytes are sent before an ACK is received*
173. Which of these commands will display spanning-tree information?
a. show spantree*
b. show span
c. show spanning-tree
d. show neighbors cdp
174. Which of the following provide switch utilization?
a. Cisco Works 2000
b. CLI*
c. CWSI*
d. All of the above
175. Using the _________ command identifies the data terminal equipment or data communication equipment.
a. show interfaces
b. show controllers token
c. show interfaces fddi
d. show controllers serial
Answer Key:
1. A,C
2. C,D
3. show environment all
4. Packet Internet groper
5. A
6. show ip interface
7. B
8. B
9. A
10. A
11. C
12. C
13. D
14. B
15. C
16. D
17. C
18. show interfaces ethernet
19. B
20. C
21. D
22. A
23. A
24. B
25. A
26. show cdp neighbors detail
27. boundary dysfunctionality
28. C
29. D
30. B
31. show AppleTalk nbp
32. A,D,E
33. D
34. A,B,C,D
35. A
36. D
37. A
38. C
39. A
40. C
41. D
42. B,C,D
43. A,D
44. D
45. D
46. B,D
47. A
48. A
49. C
50. debug apple routing
51. D
52. show interfaces serial
53. C
54. C
55. C
56. B
57. C,D
58. A,C,D,E
59. B
60. D
61. C
62. B,C,D
63. B
64. B,C,E
65. C
66. B
67. A
68. B
69. B,D
70. B
71. A,B
72. A
73. B
74. A
75. A
76. D
77. C
78. C,D
79. show cdp neighbors detail
80. B,C
81. B
82. B,D,E
83. B,C
84. A
85. A
86. D
87. C,D
88. B
89. D
90. A
91. A,D
92. clear ipx route
93. A
94. A,B,E
95. A
96. C
97. D
98. A
99. C
100. A
101. A
102. C
103. D
104. B
105. A
106. show running config
107. B
108. show flash
109. C,D
110. show interfaces token ring
111. A,
C,D,E
112. A
113. B
114. B
115. A
116. B
117. D
118. D
119. B,C
120. D
121. B
122. B
123. D
124. A,B
125. C
126. A
127. A
128. B
129. D
130. C
131. A
132. C,D
133. B
134. A,B
135. B
136. A
137. B
138. D
139. A
140. A
141. A
142. debug ipx routing
143. B,C,D
144. A
145. B
146. A
147. A,B,C,D
148. A
149. C
150. A,B,C
151. B
152. C
153. B
154. D
155. A,B,C,E
156. E
157. A,B,C,D,E
158. B
159. B
160. B,D
161. D
162. B
163. A,B
164. B
165. F
166. A
167. B
168. B,D
169. D
170. B
171. A
172. D
173. A
174. B,C
175. D