(161)
A: Yes, may I help you?
B: We had a damaged shipment from you.
A: We'll look into it right away for you.
A：有什么事嗎？
B：你們送來的貨有損壞。
A：我們會(huì)立刻調(diào)查清楚。
(162)
A: Was the damage extensive?
B: I'd say about half of the shipment is unusable.
A: We'll send a man right out to look at it.
B: Good, we'll be expecting him.
A：壞得很多、的很嚴(yán)重嗎？
B：我看大概有一半的貨不能用了。
A：我們馬上會(huì)派個(gè)人去查看。
B：好，我們等著他。
(163)
A: How bad was the damage.
B: One packing case was crushed.
A: Was all the material in that case destroyed?
B: We don't think we can use any of it at all.
A：損壞情況如何？
B：有一個(gè)箱子全壓壞了。
A：箱里的東西都?xì)Я藛幔?BR> B：我看都不能用了。
(164)
A: Did you note the damage on the bill of lading?
B: Yes, of course.
A: We'll start a claim with the shipping company.
B: We'll wait and see what they say.
A：你把損壞情形注明在提貨憑單上了沒？
B：當(dāng)然。
A：我們會(huì)向貨運(yùn)公司著手申請(qǐng)賠償?shù)摹?BR> B：看看他們?cè)趺凑f吧。
(165)
A: Just whose fault is this damage?
B: The order was in good shape when it left out factory.
A: It certainly didn't arrive here that way.
B: We'll make it right with you, of course.
A：這次的損壞究竟是誰的責(zé)任呢？
B：貨離開工廠時(shí)都是完好無缺的啊。
A：送到這兒時(shí)可不是那樣！
B：真相如何，我們一定會(huì)讓你知道。
(166)
A: How about taking the damaged portion at a lower price?
B: What kind of price did you have in mind?
A: I was thinking of 40% off.
B: That will probably be ok.
A：損壞的那一部分就算便宜一點(diǎn)，如何？
B：你說多少呢？
A：打個(gè)6折吧。
B：應(yīng)該可以吧。
(167)
A: I'm sorry, but I don't think this damage is our fault.
B: What do you mean?
A: It looks like the shipping company did this.
B: We'd better take it up with them, in that case.
A：抱歉，不過我不認(rèn)為這次的損壞是我們的錯(cuò)。
B：你這話是什么意思？
A：應(yīng)該是貨運(yùn)公司造成的吧。
B：如果是那樣，我們向他們提出來。
(168)
A: We can't process your damage claim.
B: Why not?
A: You didn't note the damage on the bill of lading.
B: I see.
A：我們無法辦理你的索賠。
B：為什么？
A：你沒有在提貨單上注明損壞情況。
B：這樣子！
(169)
A: It looks like we have problem with the shipment.
B: What kind of problem.
A: We came up about two cases short.
B: I see, we'll look for them on our end.
A：貨有問題哦。
B：什么樣的問題呢？
A：我們發(fā)現(xiàn)大概短少了兩箱。
B： 哦，我們這邊會(huì)找找看。
(170)
A: Are you sure you sent the full order?
B: Yes, why?
A: We seem to be three packages short.
B: You'd better check with the shipper.
A：你確定貨全部都出來了？
B：是的。怎么樣呢？
A：好像少了三大箱。
B：你向貨運(yùn)公司查查看。
(171)
A: We're sorry, but we cannot allow your claim.
B: Why not?
A: The material was not damaged by us.
B: We'll have to talk this over some more.
A：對(duì)不起，我無法接受你的賠償要求。
B：為什么？
A：東西不是我們損壞的。
B：這件事我們得好好地再談一談。
(172)
A: What about our claim?
B: Our shipping manager is looking into it.
A: When will we hear something from him?
B: On, in just a day or two, I think.
A：我們的賠償怎么樣啦？
B：我們的貨運(yùn)經(jīng)理正在調(diào)查這件事。
A：什么時(shí)候會(huì)有消息呢？
B：哦，我想就這一、的兩天吧。
(173)
A: Here is the final settlement for your claim.
B: Thanks, we appreciate the fast work.
A: We only hope we won't have this kind of problem again.
B: That goes for us too.
A：你的賠償問題終于解決了。
B：謝謝你們這么快就辦好了。
A：我們僅希望不會(huì)再有這樣的事情發(fā)生。
B：我們也是這么希望？
A: Yes, may I help you?
B: We had a damaged shipment from you.
A: We'll look into it right away for you.
A：有什么事嗎？
B：你們送來的貨有損壞。
A：我們會(huì)立刻調(diào)查清楚。
(162)
A: Was the damage extensive?
B: I'd say about half of the shipment is unusable.
A: We'll send a man right out to look at it.
B: Good, we'll be expecting him.
A：壞得很多、的很嚴(yán)重嗎？
B：我看大概有一半的貨不能用了。
A：我們馬上會(huì)派個(gè)人去查看。
B：好，我們等著他。
(163)
A: How bad was the damage.
B: One packing case was crushed.
A: Was all the material in that case destroyed?
B: We don't think we can use any of it at all.
A：損壞情況如何？
B：有一個(gè)箱子全壓壞了。
A：箱里的東西都?xì)Я藛幔?BR> B：我看都不能用了。
(164)
A: Did you note the damage on the bill of lading?
B: Yes, of course.
A: We'll start a claim with the shipping company.
B: We'll wait and see what they say.
A：你把損壞情形注明在提貨憑單上了沒？
B：當(dāng)然。
A：我們會(huì)向貨運(yùn)公司著手申請(qǐng)賠償?shù)摹?BR> B：看看他們?cè)趺凑f吧。
(165)
A: Just whose fault is this damage?
B: The order was in good shape when it left out factory.
A: It certainly didn't arrive here that way.
B: We'll make it right with you, of course.
A：這次的損壞究竟是誰的責(zé)任呢？
B：貨離開工廠時(shí)都是完好無缺的啊。
A：送到這兒時(shí)可不是那樣！
B：真相如何，我們一定會(huì)讓你知道。
(166)
A: How about taking the damaged portion at a lower price?
B: What kind of price did you have in mind?
A: I was thinking of 40% off.
B: That will probably be ok.
A：損壞的那一部分就算便宜一點(diǎn)，如何？
B：你說多少呢？
A：打個(gè)6折吧。
B：應(yīng)該可以吧。
(167)
A: I'm sorry, but I don't think this damage is our fault.
B: What do you mean?
A: It looks like the shipping company did this.
B: We'd better take it up with them, in that case.
A：抱歉，不過我不認(rèn)為這次的損壞是我們的錯(cuò)。
B：你這話是什么意思？
A：應(yīng)該是貨運(yùn)公司造成的吧。
B：如果是那樣，我們向他們提出來。
(168)
A: We can't process your damage claim.
B: Why not?
A: You didn't note the damage on the bill of lading.
B: I see.
A：我們無法辦理你的索賠。
B：為什么？
A：你沒有在提貨單上注明損壞情況。
B：這樣子！
(169)
A: It looks like we have problem with the shipment.
B: What kind of problem.
A: We came up about two cases short.
B: I see, we'll look for them on our end.
A：貨有問題哦。
B：什么樣的問題呢？
A：我們發(fā)現(xiàn)大概短少了兩箱。
B： 哦，我們這邊會(huì)找找看。
(170)
A: Are you sure you sent the full order?
B: Yes, why?
A: We seem to be three packages short.
B: You'd better check with the shipper.
A：你確定貨全部都出來了？
B：是的。怎么樣呢？
A：好像少了三大箱。
B：你向貨運(yùn)公司查查看。
(171)
A: We're sorry, but we cannot allow your claim.
B: Why not?
A: The material was not damaged by us.
B: We'll have to talk this over some more.
A：對(duì)不起，我無法接受你的賠償要求。
B：為什么？
A：東西不是我們損壞的。
B：這件事我們得好好地再談一談。
(172)
A: What about our claim?
B: Our shipping manager is looking into it.
A: When will we hear something from him?
B: On, in just a day or two, I think.
A：我們的賠償怎么樣啦？
B：我們的貨運(yùn)經(jīng)理正在調(diào)查這件事。
A：什么時(shí)候會(huì)有消息呢？
B：哦，我想就這一、的兩天吧。
(173)
A: Here is the final settlement for your claim.
B: Thanks, we appreciate the fast work.
A: We only hope we won't have this kind of problem again.
B: That goes for us too.
A：你的賠償問題終于解決了。
B：謝謝你們這么快就辦好了。
A：我們僅希望不會(huì)再有這樣的事情發(fā)生。
B：我們也是這么希望？