Job Description Glossary
Sales （Department） 銷(xiāo)售部:
launch marketing promotions 舉辦促銷(xiāo)活動(dòng)
launch campaigns 組織商品推銷(xiāo)活動(dòng)
introduce products 推介產(chǎn)品
demonstrate products 演示產(chǎn)品
take care of complimentary presents 負(fù)責(zé)促銷(xiāo)贈(zèng)品工作
persuade customers to buy 說(shuō)服顧客購(gòu)買(mǎi)商品
place advertisements 刊登廣告
advertise products 為商品做廣告
bargain about price 討價(jià)還價(jià)
offer discount 提供促銷(xiāo)折扣
Public Relations （Department） 公關(guān)部:
talk to the press and the public 與新聞媒體和公眾交流
communicate information form the company 向外界披露公司信息
give away publicity products 贈(zèng)送宣傳品
entertain business clients 招待客戶(hù)
alter/create/develop/establish/improve/project/promote corporate image 改變/創(chuàng)立/發(fā)展/建立/改善/突出/推廣企業(yè)形象
Account （department） 客戶(hù)部:
in charge of development and maintenance of the company's business resources 負(fù)責(zé)公司業(yè)務(wù)資源的開(kāi)發(fā)及維護(hù)
engage in planning and organization of corporate hospitality events 負(fù)責(zé)大型企業(yè)公關(guān)活動(dòng)的策劃與組織
analyze and understand the market 分析企業(yè)動(dòng)態(tài),了解市場(chǎng)行情
search potential clients 尋求潛在客戶(hù)
pass demands and suggestions from the clients to the company and communicate information from the company 把客戶(hù)的想法和需求傳達(dá)給公司, 再把公司相關(guān)信息傳達(dá)給客戶(hù)
analyze customer behavior 分析顧客行為
personalize offerings 提供個(gè)性化服務(wù)/產(chǎn)品
anticipate customer wants 預(yù)測(cè)顧客需求
keep clients and the company in good relationship 使客戶(hù)與公司之間保持和諧、良性的合作關(guān)系
Customer Service （department） 客戶(hù)服務(wù)部:
deal with customers' calls and solve problems 處理客戶(hù)來(lái)電, 解決客戶(hù)問(wèn)題
accept repairs and deal with customers' complaints 接受維修業(yè)務(wù)和處理客戶(hù)投訴
communicate timely with customers 與客戶(hù)及時(shí)進(jìn)行溝通
offer a comprehensive and convenient after-care service 提供全面便捷的售后服務(wù)
offer a full professional after-sales service 提供整套的專(zhuān)業(yè)售后服務(wù)
undertake installation and testing tasks from the company 負(fù)責(zé)承擔(dān)公司分配的安裝、調(diào)試任務(wù)
offer training to users' technical staff 為用戶(hù)技術(shù)人員提供培訓(xùn)服務(wù)
Accounts （department） 會(huì)計(jì)部:
make/work out budget 制定收支預(yù)算
keep accounts 完成會(huì)計(jì)記賬
deal with financial matters 處理各種財(cái)務(wù)事項(xiàng)
Personnel/Human Resources （dept） 人事部/人力資源部:
recruit/hire new staff 招聘新員工
interview applicants 面試求職者
promote staff 晉升員工職務(wù)
train staff 培訓(xùn)員工
fire staff 解聘員工
retire staff 辭退員工
deal with relationships between management and work force 協(xié)調(diào)管理層與員工的人事關(guān)系
R&D （dept） 研發(fā)部:
do market research 進(jìn)行市場(chǎng)調(diào)查
do product research 進(jìn)行產(chǎn)品調(diào)查
design a product 設(shè)計(jì)/策劃產(chǎn)品
engage in product development 進(jìn)行產(chǎn)品開(kāi)發(fā)
carry out/perform/conduct experiments 開(kāi)展新產(chǎn)品實(shí)驗(yàn)
customize a product 根據(jù)顧客的具體要求研制產(chǎn)品