Customer Service Representative(客戶服務代表)
公司名稱： 花旗銀行（中國）有限公司
公司性質： 外商獨資
公司規(guī)模： 1000-9999人
公司行業(yè)： 金融/銀行/投資/基金/證券/期貨
工作經(jīng)驗： 1-2年
發(fā)布日期： 2013-01-04
最低學歷： 大專
管理經(jīng)驗： 否
工作性質： 全職
招聘人數(shù)： 若干
職位類別： 銀行
工作地點： 杭州
職位描述
RESPONSIBILITIES：
To provide highest level of services to customers and answer their enquiries such as product inquiries, account opening/maintenance, financial transactions and etc
To address customer needs and refer sales opportunities to appropriate sales specialist
To support sales and operation team on banking related activities
To perform branch administrative tasks and maintain pleasant branch environment
To perform tasks requested by supervisor or branch manager
KEY REQUIREMENTS
University graduate with 1-2 years' work experience in sales or finance and customer service field
Excellent interpersonal and communication skills
Sales and service oriented, passionate and initiative
Fluent in both oral and written English
Excellent PC skills, especially in Word, Excel etc.