Vocabulary
Customer Service 客服部
vacuum 吸塵器
under warranty 在保修期內(nèi)
A: Hi. This is the Customer Service. How can I help you?
您好。這里是客服部。我能為您做什么?
B: Hi. I bought one of your vacuums from spend-wart. It’s broken now.
您好。我在Spend-Wart買了你們生產(chǎn)的吸塵器?，F(xiàn)在它壞了。
A: Is it under warranty?
它還在保修期內(nèi)嗎?
B:I think so. I bought it four months ago.
我想是的。我是四個(gè)月前買的。
A: Yes, it is still covered by our warranty. Tell me the modle number of your vacuum, please.
是的，它還在保修期內(nèi)。請(qǐng)告訴我您的吸塵器的型號(hào)。
B:Okay. The model number is 6594-c.
好的。型號(hào)是6594-C。
A: What’s your address, your name and your phone number?
您的地址、姓名和電話號(hào)碼呢?
B:906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.
渥太華街906號(hào)。我是David Yang。我的電話是713-786-0234
A: Okay. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.
好的。在您的居住地區(qū)有兩個(gè)客服中心。最近的是Chadwich and Hacks Appliances
B:Could you tell me where the office is located?
請(qǐng)告訴我它的地址
A: Sure. 878 Fennel South.
南費(fèi)奈爾大街878號(hào)。
B:Oh, I know that place. It’s only two minutes drive.
哦，我知道那個(gè)地方，開(kāi)車過(guò)去只要兩分鐘。
A: You have to call the office first.
您需要先打電話預(yù)約
B: All right. Thank you very much for your help.
好的。謝謝你的幫助。
A: My pleasure.
我的榮幸。