為了幫助在眾多考生解決托福聽力詞匯的常見問題,出國留學(xué)網(wǎng)小編整理的關(guān)于托福聽力詞匯的常見問題解答,希望可以幫助考生度過考試的難關(guān),下面是小編搜集的托福考試聽力詞匯的相關(guān)資訊,歡迎參考!
托福聽力經(jīng)濟(jì)管理講座必考詞匯
4Ms
Market市場
Media 媒體
Money錢
Message信息
4Ps
Product 產(chǎn)品
Price 價格
Place 渠道
Promotion 促銷
7Ps
product 產(chǎn)品
price 價格
place 渠道
promotion 促銷
People 人
Process 過程
Physical evidence有形展示
Porter‘s Five Forces:
Supplier power
Buyer power
Rivalry
Barriers to enter
Threat of substitute
SWOT analysis:
Strengths
Weaknesses
Opportunities
Threats
SMART:
Specific
Measurable
Attainable
Relevant
Time-bound
Service Management:
Intangibility
Perishability
Inseparability
Variability
Service Failure
Service Recovery
Service Design
Service Standard
Satisfied---pleasant
Experience Economy
Dinning Experience---exceed expectation---customer loyalty
ZOT