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英語聽力測試一:
接下來聽到的對話中，用到了1~7 所列出的單字和片語，請從(A)~(G)中選出一個意思最接近的選項。
1. ornament (A) to complete by writing in details
2. unfortunately (B) a thing
3. form (C) repayment
4. fill in (D) value-added tax
5. item (E) a document
6. VAT (F) an object for decoration
7. refund (G) unluckily
答案：1.F 2.G 3.E 4.A S.B 6.D 7.C
英語聽力測試二：
請根據(jù)對話內(nèi)容回答問題。
Q: What would the customer like to get?
A: ______________________________
答案：Ornaments
英語聽力測試三：
請根據(jù)對話內(nèi)容，選出一個正確答案。
1. When will the items that the customer would like to buy be available?
(A) The next day
(B) By the end of the next week
(C) A month later
2. Did the customer also fill in the address?
(A) By credit card
(B) By Solo card
(C) By cash
3. How did the customer pay?
(A) By credit card
(B) By Solo card
(C) By cash
答案：1.B 2.B 3.A
英語聽力測試四：
下面是對話部分的內(nèi)容， 請再聽一次對話，在空格內(nèi)填入遺漏的部分。
Sales Assistant: Sure. Please ____________here …. Thank you. Here's your _________and ________.
Customer: Excuse me , but where can I _________the VAT ________________?
_______________. At ____________, it's well-sign posted.
Thank you. Bye.
Bye.
答案：Sign, receipt, copy, claim, refund, Upstairs, customer Services
聽力原文：
Hello.
Hi.
Urm,I'm wondering whether you've got more of these ornaments.
No, unfortunately that's all we've got. But next week, more of these ornaments will be coming in. Would you like us to keep them for you?
Oh, yes,please.
OK, then, let me get the form...Here you are. Please fill in your name and telephone number here. We'll call you when we get the items.
All right. That's 85.67,please.
Do you accept this credit card?
Sure. Please sign here...Thank you. Here's you receipt and copy.
Excuse me, but where can I claim the VAT refund?
Upstairs. At Customer Services, it's well-sign posted.
Thank you. Bye.Bye.
原文翻譯：
哈啰。
嗨。
呃，不知道你們有沒有更多這種飾品?
沒有，很抱歉，這些就是全部了。但是下個禮拜會有更多這種飾品進貨，需要我們?yōu)槟Ａ魡?
喔，好，謝謝。
好的，那么，讓我拿張表...請拿去。請在這里填上您的姓名和電話，貨到之后我會打電話給您。
好的。總共是85.67 英鎊，謝謝。
你們接受這張信用卡嗎?
是的，請在這邊簽名...謝謝您，這是您的收據(jù)和簽單。
不好意思，請問一下我要去哪里辦加值稅的退稅?
在樓上，顧客服務中心，有標識寫得很清楚。
謝謝你，再見。再見。
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